Responsive, but did not like that i came to the site because of the bogo offer, but could not use it. I need the larger sized flag but could only order one.
Ordering the custom flag and finding the code for free shipping was not straight forward. I was perplexed when I saw the shipping added. HOWEVER, working with your designers was great!
There is no listing of what's in the ultimate pkg. The website could be more user-friendly for hardware options.
I felt like the low price of the feather flag was almost like a bait and switch because the hardware to display it is so much more money. Other than that, I am looking forward to getting and displaying my order.
You guys gave awesome products! The cost is uncomparable to any other products online, so low cost and affordable to the average consumer. What impressed me the most is the extremely high end quality of product you guys offer. Absolutely amazing! Exceeded our expectations. We will continue buying from you guys on a weekly basis, thanks! Feather Flag Nation is the best!
Your website is NOT user friendly. If it wasn't a must need, I wouldn't purchase from your site. I don't like not having a proof appear until you have my credit information. I HATE the fact that I have to WAIT until it is convenient for someone to pickup the phone. Your website is too busy and unorganized, I feel like I have to jump through hoops to find what I'm looking for.
Contacted you after a recommendation from friend and looking at your amazon products. Will be using for our on going crafts shows.
We worked with Juan and all our questions were answered in a timely fashion. We appreciate the service received.
We have displayed the flag a few times and the end of the pole is already wearing a hole in the flag. I
I want to acknowledge Jess who has helped me design my feather flags. She was patient and quickly got back to me after each edit.
SO FAR SO GOOD, VERY HELPFUL DESIGN PEOPLE, WELL ORGANIZED WEBSITE WITH EVERYTHING ONE MIGHT NEED FOR ORDER OR PARTS AND REORDER
The total online ordering left me feeling alone in the process. I would have liked more intimate customer service.
Happy with the price however have not received the product yet so can I trade it said free shipping but then went to check out and it was on a minimum order other than that so far seem to be happy
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