• FastSoftwares

FastSoftwares

Overview

FastSoftwares has a rating of 3.97 stars from 144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FastSoftwares most frequently mention microsoft office, and customer service. FastSoftwares ranks 3rd among Windows sites.

  • Service
    37
  • Value
    37
  • Shipping
    36
  • Returns
    36
  • Quality
    36

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

  • If you are looking for a trusted Microsoft Office store, Fastsoftware is there to the rescue.

Critical highlights

No critical highlights yet

How would you rate FastSoftwares?
Top Positive Review

“Excellent!”

Ethan E.
1/24/21

When I used to browse for sellers of microsoft products, I would always see sellers pricing at over a hundred dollars. But luckily, I came across Fastsoftwares and I can honestly say that they have a really empathetic customer service. Now, with all the financial obstacles I'm dealing with right now, I can get my Office 2016 products at below 50 dollars. Amazing!

Top Critical Review

“They never provided the llicense key”

Brad E.
3/27/24

It's now been 2 months since we purchase Word 16 from them. Should have known how they would be when the "upgraded" me to Home/Student version. We are using the professional version of office, and this would not work so they give me a license for Office professional, which we did not want/need. From there they kept trying to have us install the software, but this is for a production auto tester and we cannot install any software on the system. They were told this over 8 time with nothing sinking in to this fact and they kept trying to have me install the software rather than just giving me a license. Now, 2 months later, they will not respond to any chats, help requests, and replies to my emails. DO NOT USE THIS COMPANY! The best warning I can provide. Stay clear of them.

Reviews (144)

Rating

Timeframe

Other

Reviews that mention popular keywords

microsoft office (36)
Thumbnail of user vincents877
1 review
0 helpful votes
April 2nd, 2024

I encountered an issue during the software installation. David assisted me via email and also patiently guided me over the phone, effectively resolving the issue. He promptly responded to my email inquiry and remained patient throughout our phone conversation to assist me with Excel 2021 for Mac issues

Tip for consumers:
Great service, fast installation and Genuine Microsoft Software licensing

Products used:
Microsoft Excel 2021 for Mac

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Value
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Thumbnail of user ethane35
1 review
0 helpful votes
January 24th, 2021

When I used to browse for sellers of microsoft products, I would always see sellers pricing at over a hundred dollars. But luckily, I came across Fastsoftwares and I can honestly say that they have a really empathetic customer service. Now, with all the financial obstacles I'm dealing with right now, I can get my Office 2016 products at below 50 dollars. Amazing!

Service
Value
Shipping
Returns
Quality
Thumbnail of user elinae3
1 review
0 helpful votes
January 24th, 2021

As a newbie when it comes to owning a laptop, I've been struggling in trying to get my apps and softwares downloaded properly without worrying about additional damages or costs. When I first asked the FastSoftwares team about my concern, they were very willing to extend a hand and offer their original products at a very low price, making my newbie experience really amazing and progressive!

Thumbnail of user jamess5263
1 review
0 helpful votes
September 15th, 2021

Wow! Outstanding service i received from there. I would highly recommend their business and will deal with them again. This is not the first time I order this product. I really like. Good delivery. Thank you!

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Thumbnail of user josephp1166
6 reviews
5 helpful votes
January 6th, 2021

I Didn't know about fastsoftware until my friend recommended me this. I was finally able to purchase Microsoft 2019 and the Windows 10 pro at a good price. Thanks to her!

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Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Joseph,

We would like to thank you for your review. We highly appreciate it. We are happy that you listened to your friend's recommendation to purchase from us. We hope that you are enjoying your Microsoft 2019 and Windows 10 Pro.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user lijac
1 review
0 helpful votes
January 20th, 2021

I am impressed the way Fastsoftware innovated their website so nicely. They literally have all the good softwares you need, just at a good price. Definitely should check them out

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Thumbnail of user alisonj86
1 review
0 helpful votes
January 14th, 2021

I would definitely recommend the Windows 10pro to my brother. The service is so good and very fast as well.

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Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Alison,

We would like to thank you for your positive review. We highly appreciate it. Thank you also for your recommendation. We are pleased too know that yo are satisfied with your purchase from us.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user jacobr221
1 review
0 helpful votes
January 17th, 2021

Windows 10 pro is working so well in my pc. I was amazed with the software operation. Thanks to Fastsoftware.

Thumbnail of user genevas21
1 review
0 helpful votes
January 24th, 2021

I've always been an aspiring author ever since I was in high school but the lack of writing softwares has always hindered me in achieving my aspirations. But with FastSoftwares, you can really find everything that you need without worrying if it's original or not. Thank you FastSoftwares team for the consistency and quality help!

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Thumbnail of user petere473
3 reviews
0 helpful votes
May 11th, 2021

Good prices on software. Product was delivered and installed as advertised. Customer service needs slight improvement, but product is good.

Thumbnail of user brandonc389
2 reviews
1 helpful vote
January 10th, 2021

I am using Fastsoftware since two years and did not face any issue what so ever. Very please with what they provide. Thank you very much.

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Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Brandon,

We would like to thank you for your review. We highly appreciate it. We are happy to know that you did not experience any issues with our products in the two years that you have been using them.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user peterl847
1 review
0 helpful votes
January 2nd, 2021

Looks like someone is good in all aspects for purchasing copies of windows 10 that to without any issues at all. Cheers to them. Highly satisfied with this company and their services available.

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Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hello Peter,

We would like to express our sincerest gratitude for your review. We highly appreciate it. We are pleased to know that you did not experience any issue with your Windows 10 and that you are satisfied with your purchase from us.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user lisaw1366
1 review
0 helpful votes
January 14th, 2021

Great functioning of Windows 10 pro! It is very fast and smooth working in pc. Great one.,...

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Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Lisa,

We would like to thank you for your review. We highly appreciate it. We are glad that you are enjoying your Windows 10 perfectly.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user emiliee8
1 review
0 helpful votes
January 14th, 2021

Thank you to Fastsoftware for recommending me the Windows 10 Pro.It works so good in my pc, perfect for any work. Very pleasant customer service.

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Thumbnail of user brenth265
1 review
1 helpful vote
November 19th, 2020

I purchased Office for Mac through Fast Software. I'm surprised that they sent me the invoice, download link, and activation code for the license right away. Talk about efficiency! I will definitely buy from this store again.

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Brent,

Thanks for your review. We really appreciate it. We are happy that you liked our efficient services. We would be delighted to hear from you again.

If you need any help, we are available 24/7. You can send us email or give us chat on our website for immediate response.

Warm Regards
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user willieh89
1 review
0 helpful votes
November 28th, 2020

I purchased a Microsoft Office 2016 Home and Student for Windows PC from FastSoftwares. As soon as I received the download link, I tried the code but it was not activating at first. I was starting to get anxious because the money that I used was from my savings. But when I went on the live chat support, customer service was really great and guided me on how to fix it in just five minutes.

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Willie,

We would like to thank you for your review. We highly appreciate it. We take pride in our efficient customer service, we are glad that you find our services helpful. We hope that you are enjoying your Microsoft Office 2016.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user stefanh103
1 review
2 helpful votes
November 24th, 2020

I bought Microsoft Office for Windows 10 pro, but I couldn't seem to finish the installation. Thankfully, their team clearly told me what seems to be the problem and sent me another download link and authentication license. Great service fastsoftwares

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Stefan,

We're very happy that you have activated your Windows 10 pro!

If you need any help, we are available 24/7. You can send us email or give us chat on our website for immediate response.

Warm Regards
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user angelitae2
5 reviews
1 helpful vote
January 20th, 2021

I am so pleases with my first purchasing of Microsoft 2019. I finally got what i needes and it is working very smoothly. Thank you Fastsoftware for your help.

Thumbnail of user subratm1
1 review
0 helpful votes
January 2nd, 2021

I was shocked that they provided me discount during festive season and really my Christmas was amazing indeed thanks to fast softwares.

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Value
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Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Subrat,

We would like to thank you for your review. We highly appreciate it. It is our pleasure to provide you amazing deals with our authentic and genuine softwares.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user brade200
1 review
0 helpful votes
March 27th, 2024

It's now been 2 months since we purchase Word 16 from them.

Should have known how they would be when the "upgraded" me to Home/Student version. We are using the professional version of office, and this would not work so they give me a license for Office professional, which we did not want/need. From there they kept trying to have us install the software, but this is for a production auto tester and we cannot install any software on the system. They were told this over 8 time with nothing sinking in to this fact and they kept trying to have me install the software rather than just giving me a license.
Now, 2 months later, they will not respond to any chats, help requests, and replies to my emails.

DO NOT USE THIS COMPANY! The best warning I can provide. Stay clear of them.

Tip for consumers:
DON'T USE THIS COMPANY!!!

Products used:
None they did not provide our license to us to get our production auto tester back up and running.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jefreyj
1 review
5 helpful votes
June 13th, 2020

When I encountered an issue with the software, I immediately contacted their customer support. FastSoftwares was very helpful in helping me resolve it.

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Jefrey! We truly appreciate you taking the time to give us your feedback. We're glad to provide you the ease of doing business. Should you have any concerns, feel free to reach out to us anytime.

Thumbnail of user madelainey
1 review
4 helpful votes
June 14th, 2020

I have never been so happy with purchasing Microsoft Office. Fastsoftwares gave it at a reasonable price, it's genuine and they have the best customer service. Good job!

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hi Madelaine! We truly appreciate you taking the time to give us your feedback. We're so glad that our product and services made you so happy. Please feel free to contact us with any concerns.

Thumbnail of user caroleb239
5 reviews
0 helpful votes
January 26th, 2021

They have good softwares with very good deal. I am impressed the way Fastsoftware innovated their website so nicely. They literally have all the good softwares you need, just at a good price. Definitely should check them out! Thanks FastSoftwares US.

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Value
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Thumbnail of user andrewr800
3 reviews
5 helpful votes
November 30th, 2020

I didn't expect that they'll respond so quickly after I had a problem with my activation key - and it was during the middle of the night! Thanks fastsoftwares, great service!

Thumbnail of user ralphp389
David P. – FastSoftwares Rep

Hello Andrew,

We would like to thank you for your review. We highly appreciate it. We take pride in our efficient customer service and we are happy to know that you are pleased with our services.

If you need any help, we are available 24/7. You may send us an email or give us a chat on our website and we would be happy to assist you.

Warm regards,
David P. - Head of Customer Service
FastSoftwares US

Thumbnail of user delem
1 review
0 helpful votes
January 24th, 2021

They deliver excellent quality of work and very quickly. It is very reliable and affordable. I would always recommend this service to everyone.

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From the business

FastSoftwares is one of the leading Microsoft products provider. We aim to deliver Software needs and Customer support experience.

Company Representative

Thumbnail of user ralphp389
David P.
Customer Success Specialist
Typically does not respond to reviews

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