Fairy Glen has a rating of 4.4 stars from 9,638 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fairy Glen most frequently mention shopping experience, customer service, and free shipping. Fairy Glen ranks 4th among Gifts Other sites.
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Hey:) Great service Would definitely recommend you guys to freinds and family. Was so happy for the puzzles and the book.
Your website needs some tech attention. It took me 6 tries to place the order. Also, after entering an item into the cart, when I would opt to keep shopping, I was unable to get back to the last page I was on and had to stsrt the search all over again. It was very frustrating. If I hadn't been looking for a specific item to order and was instead just browsing, you would have lost my business already. As a first time customer with your shop, I am hoping the rest of my experience is more favorable.
Bought this for my 13 year old niece for her birthday. She hadn't ever been exposed to Steampunk and loved the necklace. (She normally is not a jewelry girl).
The puzzle, although not completed yet, fell right into her reading and fantasy interests. Both gifts were Very well received and came in great time.
Tip for consumers:
Everything I have ever bought from Fairyglen has been well received and good quality. Love this site!
Products used:
Puzzle and necklace
Easy, no problems except item is smaller than stated on site.
72x54 is advertised and mine is 71x52 w fringe. Im concerned about washing it and it shrinking//?
May I return for exchange or refund?
Thanks, Michele
website is easy to use. nice selection. love that you carry the mountain t-shirts. my favorite brand. was a little confusing that not all shirts could be found in one place. some i had to discover while looking under different titles such as dragonfly gifts.
pretty easy to use web site, except I couldn't find a 'continue shopping' button when I wanted to add more items to my cart. I had to open up a new web page to add more items.
Your selection is fantastic and so eclectic! I love that I've found this via my purchase from Bard Games, the coupon code was an awesome addition. I do think your website could use some work streamlining and improving the search and browse features. It felt a little clunky and wasn't easy to navigate, at least on my phone. It could be your mobile interface that needs the work. However, I will definitely be back to the site for more! Thank you!
I called 3 x's before this order was placed because I wanted to see if I could get an e-mail showing the items I have bought .....I never got an answer or a call back after leaving a message...my orders have always been pewter dragons as b-day gifts and I can't remember all I have purchased...I don't want to give this person the same item twice...so I would appreciate it if I could get that e-mail
thank you
GREAT product selection! They arrived exactly as pictured, and on time. My fiancee and I bought wine glasses to use for our wedding, and we couldn't be happier with them!
I love your stuff. It is a bit expensive, you know. You can't compete with Amazon. They give folks free shipping this time of year. $10.00 shipping fir 3 little note pads is rediculous!
The website is a little low-quality, but besides that it's good! Pictures, prices, item descriptions and everything were sufficient, and I loved the guide for receiving things before Christmas!
Also, the product arrived SLIGHTLY damaged (one of the dragon's horn tips had broken off), but it's barely noticeable.
Found site while trying to find an urn for Magellan...my 15 yr old cat that I raised since he was one week old. He was the most loving cat I've ever seen, and I've had cats since I was 7. My valiant warrior left my Oct.19, and I needed something special for him, until we meet again.
I know you need to make money... Everyone does, but I would think of buying more if I was able to get like a 15% off a purchase over 300 dollars. Still will buy from you cause you have quality stuff. The 15% thing won't stop me from vistiting though. Thank you for having your site it is great.
Love all the fairy's and the site is easy to use.
Unfortunately, I received two damaged fairy's and am still waiting for a replacement for the second. Was informed it was not in stock but would ship as soon as it is but have yet to see it. Other than that, excellent site, products and service.
First 2 attempts to I put info didn't work. Kept sending backwards. Came back next day and it worked.
Great products. Just wish when I clicked keep shopping that it would go right back to where I was browsing
You have a great selection however your delivery minimum is very high. Wish it was a little lower. Still excited for my purchase and think they will make for great gifts.
Super easy and quick. Would have given 5 stars for a bit more detail on the product, such as if the water bottle was could be washed in the dishwasher, etc. Checkout was great.
GREAT .....easy to place orders ! 2nd time ordering. I was very satisfied with the selection and quality of your products.
I've used the site before and concerned that there is an issue within the functionality of the Fairy Glen website. I do hope it does not result in a problem for my order. Last year my order was considerably late in delivery from when it was estimated to occur.
I was looking for a birthday gift for my nephew. I wanted the GOT Dire Wolf Bookends but couldn't backorder them. Had to find something else I think he'd like.
If you can get the Dire Wolf bookends, I'd really like to order them! Thank you.
I love y'alls site. I love everything I've ever bought. I would've given 5 stars across the board except I was let know too late that it wasn't in stock and not gonna be here for my husband's bday. But it still arrived in a timely manner box was great dragon was great everything was great. He ended up getting something else I ordered that wasn't supposed to be here for the day lol. So it worked out. But thank you very much. Nvr had a quality issue although I tend not to buy the cheapest ones. Thanx so much!!!!
It was fun looking at all the fairy figurines. There are so many items to look at, which is wonderful. I will be looking again! Thank you
I have ordered from you before a few years ago. My lady enjoys your products and I will continue to purchase more.
It was a bit clunky, perhaps my search queries were not what your system was looking for. I did eventually locate items I desired to purchase.
pretty standard. Would be good to make the REQUIRED fields stand out just a bit more. I totally missed the Email address.
I love your website and the vast selection of lovely products you have!
My only critique is that checkout is a little confusing.