F1store.formula1 Reviews Summary
The company enjoys a strong reputation for its extensive selection of high-quality Formula 1 merchandise, with many customers praising the product variety and reliability of delivery. However, significant concerns have emerged regarding customer service, particularly related to delayed orders, inadequate communication, and challenges with returns. Customers frequently report difficulties in obtaining assistance for issues such as defective items and missing deliveries, which detracts from their overall experience. While many express satisfaction with their purchases, the inconsistency in service responsiveness suggests a need for improvement in customer support practices.
This summary is generated by AI, based on text from customer reviews
I found it easy to find what I was looking for.
Ordering was quick & easy.
The price was good.
Delivery was on time.
Products are high quality and shipping was very efficient
Happy with the official F1 products and price promotion. Reasonable international shipping cost. Fast and reliable delivery.
Bezproblemowy dostęp do strony, łatwa i klarowna informacja o dostępności miejsc i biletów.
Fantastic service and Quality products
Will use again
Please with the products. Great quality and true to size.
Excellent customer service
Bin sehr zufrieden mit der Qualität, schnelle Lieferung
Pague el servicio rápido de 30€ para que lo entregaran entre 1/4 días y estuve esperando 10 días o mas
It's been two weeks and I've still not got what I ordered
Just be careful to get the size right first time as it costs you to return the item and it costs you delivery again to reorder…. If I had known this from the start, then I probably wouldn't have ordered… but the 365 day return and reading the policy doesn't tell you about any charges!
You are doing a great job.I'm in love with your products..
Hey Tamara. We are so happy to hear that we are doing a great job. We appreciate the feedback and look forward to continuing the race. Sincerely, Morgan
My order was canceled by F1 Store. I do not know the exact reason why. I orderd and paid for things worth over USD2100. I would really like to know why they cancelled the order. I got my refund within 7 days at least.
Purchased x3 items and all arrived fast.
The package was neat.
Easy to find what I was looking for. Quality material for me to wear on race day.
Great fabulous clothes jacket to love the blue colour in the polo shirts
Thanks
Hello Trevor, Hello Trevor, Thank you for taking a few moments to express your positive feedback on your order. We are thrilled to know you are enjoying your jacket and polos. We appreciate you and look forward to providing the best service possible. -Madison
Shipping was relatively fast for an international purchase. Product was as described and wonderfully made. Will definitely make another purchase soon. :)
Hello Zoe, It is so wonderful to know you are enjoying your F1 gear. We love to hear your feedback and look forward to assisting with your future orders. -Madison
I have become a regular customer and always buy my F1 merchandise direct from the F1 store - good selection of email inspiration and delivery and overall experience is always great.
Thank you for your positive feedback, Stuart! We are truly pleased that you have had great shopping experiences with us and that you took the time out of your day to let us know. Thanks again! Courtney
Order was shipped with a significan delay, and delivered to a hotel where I was no longer staying. No support provided to cancel the order as it shipped. Was promised it would be automatically returned and reimbursed, but I have not yet received my reimbursement. Will never buy from you again.
The shipping to Hawaii was extremely slow and one of the items was damaged.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tanja. We greatly appreciate your feedback regarding the delivery of your order. It was truly a pleasure to keep you in the race, and we hope to see you at the finish line again.