EZcosplay has a rating of 4.4 stars from 3,998 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZcosplay most frequently mention good quality, fast delivery and custom size. EZcosplay ranks 1st among Cosplay sites.
The website is put in a easy way for me to understand and the staff is very helpful in answering any questions I had.
Shipment arrived well ahead of set expectation. Satisfied with items. It was frustrating that I had to be home to accept the delivery. The shipment was received at 8:30 pm. I had to sit home for 12.5 hours. It would have been nice if a neighbor could have signed for the items. The "drop" location that was offered to me was nowhere near my home or work. DHL was very rigid.
The print on the shirt had started to peel off, that was my biggest issue, other than that it was fine, had to fix some measurements but that's all good
It was fast and convenient.
I bought a wig but it came very quickly and it was very good, they included a hair cap as well which was nice.
Thank you very much, great service!
I greatly appreciated the prompt communication and clarification of measurements with the tailors. A++ customer service
The product was delivered on schedule, but had a few damaged pieces from the packaging process. Nothing that can't be fixed with a butterfly stitch and some glue though. Overall, I'm satisfied with the product. I just wish that wash instructions would be included with future products.
Very fast delivery time
Product came intact with all the accessories
Had a nice range of products to choose from
Wasn't exactly what I was expecting but the product still functions correctly
EZ is where I normally get my cosplays from as they have gotten better over the years.
Make sure you put your wear date earlier than you need it as they will wait till close to that time to finish item despite the quote time they give you.
Shipping was right on time and everything fits perfectly.
The material is nice and heavy so that the cosplay will last.
My only complaint is that the neck zippers get stuck, constantly.
A button came off in the mail.
I was completely satisfied with my entire experience with cosplay.com from the order process to delivery. Communication was very good, price & quality was everything we hoped for. Will definitely look to do business with them again.
I loved the service and the time for the costume to be completed. It arrived toward the end of the range quoted, which was still a couple weeks quicker than the rest of the companies that I was looking at. There was a slight issue with the exterior buttons coming off, but a quick re-sew job took care of that. Overall, I'm very happy with the purchase. I will definitely be coming back for my future cosplay needs.
So far so good. You missed 2 accesories for the character feet but everything else was fine.
With how good the quality of the other cosplay orders I ordered a while back, I only have high hopes for the next few coming and more to come in the future!
The only thing I would have to point out was the materials used were not of the greatest quality.
Some of the buttons were not properly sewed and they fell after trying out the outfit.
Overall the clothing seems a bit fragil.
Had two great experiences with ezcosplay this summer, both for a sword and for a wig. Both came in great time and saved my butt so I had everything I need for con. Both were great quality. Thank you so much
Great amount of costumes and they all look nice from the pictures. Shipping is pretty high but the costume was nicely made.
The quality is amazing and the sizing was spot on. Great service, couldn't be happier.
Overall the price and quality corresponded. However, I would have been willing to pay more for a higher quality costume.
Answer: Very trustable, just be aware that shipping can take a while, so try not to freak out if your package isn't there super quickly.
Answer: I would double-check the shipping charge, it's often $20-$30.
Answer: I'm not sure which country's sizing is used in the size chart, but I normally wear a US XL, and that was what I ordered, even though the measurements in the chart were bigger than should have fit. The dress fits like a dream, so maybe order your normal size (US). If you use the size chart, you might want to consider going up a size.
Answer: I never tried to contact customer service, but after I received my package, they reached out to me to make sure I was satisfied. I had 0 problems shopping with them, shipping, quality, size, or otherwise. Just read the shipping descriptions (they caution you that it can take a while) and the size charts (maybe go up a size), and you'll be fine.
Answer: Yes, it's normal. It just goes through as default XS. Not to worry, they will make it custom. Check out their FAQ page if you're still worried.
Answer: Pretty close. They do require the sizing in CMs and boot height. I also ordered a pair of Todoroki boots that are just slightly larger in the back, even though I used the same measurements for both.