Eyeglasses.com has a rating of 4.6 stars from 16,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention customer service, shopping experience, and next day. Eyeglasses.com ranks 7th among Eyeglasses sites.
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While the glasses took a while to come because of the busy holiday shipping season, when they came, I was very excited. I had found an inexpensive way to replace my favorite glasses frame. The eyeglass store I usually go to was able to quickly take the lenses from the broken pair and put them in the new pair. Communication and follow-up has been good from this company. I'll be a repeat customer in the future.
I am in the process of returning my frames that I had sent to me so I can try them on. The purchase date was 11/5, they didn't even ship out the frames until 11/15. I finally received them on 11/20. Submitted the return within a week of getting them. I finally got confirmation that they received my return on 12/5 and I still have yet to receive my refund, and it is now 12/17. I'm not going to shop here again. It's just too slow and there's so many other online retailers that have faster service
While the glasses took a while to come because of the busy holiday shipping season, when they came, I was very excited. I had found an inexpensive way to replace my favorite glasses frame. The eyeglass store I usually go to was able to quickly take the lenses from the broken pair and put them in the new pair. Communication and follow-up has been good from this company. I'll be a repeat customer in the future.
From start to finish the process was easy. I sent a new frame with clear lens, entered all my information and in about 3 weeks I received my beautiful glasses. The glasses fit perfectly and look great. So happy I found Eyeglasses.com. Thank you so much.
I cant say enough about how well, quick and helpful eyeglasses.com is. I will not go anywhere else for my glasses...period
Received my glasses sooner than expected. The price was right and it was very easy to order exactly what I needed.
Really easy to work with and fast delivery! I recommend this company and would have no problem using them again.
Representative was very helpful in helping select the best frames. Prices are most reasonable. Fast shipping.
Quality, reliability, friendly staff. Treated like family.
Looked for and found the style of glasses I wanted. Very good variety and selection.
I ordered 3 eyeglass frames. When myorder was received, the invoice said all 3 were shipped and all 3 frames were charged for. Only 2 pair of frames were received in the box. I called customer service and they coordinated shipping the 3rd frame. Thank you.
Got progressives done in frames I already owned. Way cheaper than anywhere else and I received quality lenses. Very happy with this purchase.
With the selection of more unique hard to find frames, and the fast and easy process to purchase, I was completely happy with this purchase as ones in the past!
The specific pair of eyeglasses I ordered were not going to be available for several weeks, so eyeglasses.com sent two pair of the same manufacturer -- one in a slightly different color and one in a slightly larger size. I decided that the slightly larger size pair worked well for me and sent back the slightly different color pair. No questions. No issues. No trouble. That kind of personal service will keep me coming back to eyeglasses.com in the future, not to mention the excellent selection and prices for their frames.
I replaced the lenses in a pair of frames that I had. The lenses are good and I would use this company again.
My lens replacement glasses were received quickly, and they are perfect!
I wanted prescription glasses with glass lenses. I love my new transition sunglasses with glass lenses!
My order was processed quickly, and the quality of the work was excellent.
Delivery was great although it took time 10 days, the glasses came perfectectly with Rx
I looked and looked at frames trying to decide, but I knew I wanted to get my new glasses with eyeglasses.com I bought prescription sunglasses a few years ago and love them.
My new prescription eyeglasses are perfect, I love them.
I intend to have my old eyeglasses lenses replaced by eyeglasses.com soon.
Thank you for offering this service and making the glasses perfect!
Reveived frames as describe within the ecpected delivery time.
NEVER HAD LENS REPLACED, THOUGHT I WOULD GIVE IT A SHOT,
A QUICK NOTE
AT A BRICK AND MOTOR STORE, THEY STEER YOU TO FRAMES, EXPENSIVE, THEN THE ADDONS FOR THE LENS, (scratch resistant etc)BY THE TIME YOU WALK OUT YOUR UP TO 800 OR MORE. IN DALLAS TX I WAS UP TO 1100, I SAID NO THANKS, WENT TO COSTCO GOT A PAIR FOR 200. I WAS HAPPY UNTIL I DID THIS.
GO TO EBAY, OR FRAMESSDIRECT.COM GET A QUALITY FRAME AT 1/3 TO 1/2.
I THEN SENT IN THE FRAME AND PERSCRIPTION TO THEM
MY RESULTS DOING THIS...
THE GLASSES I ENDED UP WITH, SO MUCH BETTER THAN WHAT I HAVE GOTTEN OVER THE YEARS.
THE LENS ARE FAR BETTER THAN ANYTHING I HAVE EVER HAD SINCE I STARTED WEARING GLASSES. JUST SO IMPRESSED. HAD TO WRITE THIS REVIEW.
THERE IS ALWAYS A 15% DISCOUNT, IF YOU DON'T SEE IT, CALL OR EMAIL THEM.
COMPANIES THAT MAKE LENS ARE NOT ALL CREATED EQUAL
YOUR GLASSES ARE ONLY AS GOOD AS THE QUALITY OF THE LENS.
Products used:
LENS,
Glasses as ordered.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I've been a RayBan Aviator fan for decades mainly because of the tough glass lenses in them. Once I developed the need for prescription lenses I learned the hard way that RB only makes prescription lenses out of poly carbonate which seem to scratch if you even breathe on them. Now I have discovered that Eyeglasses.com will custom build RB Aviators with high quality glass prescription lenses and these are perfect! If you love your glass Raybans this is where you go once you need prescription correction.
I love my glasses from eyeglasses.com so much that I ordered a second pair and they still had them for the same price, 3 years later!
Always very accommodating their customers for the right choice in eyewear!
First time ordering prescription glasses online so you can imagine how skeptical I was. The communication with a rep from Eyeglasses.com to make sure she had the right prescription was super simple. Glasses came in even faster than my other ones from the doctors office. Really happy with them and would definitely order again in the future!