Eyeglasses.com has a rating of 4.4 stars from 16,985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention customer service, shopping experience, and next day. Eyeglasses.com ranks 7th among Eyeglasses sites.
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While the glasses took a while to come because of the busy holiday shipping season, when they came, I was very excited. I had found an inexpensive way to replace my favorite glasses frame. The eyeglass store I usually go to was able to quickly take the lenses from the broken pair and put them in the new pair. Communication and follow-up has been good from this company. I'll be a repeat customer in the future.
I am in the process of returning my frames that I had sent to me so I can try them on. The purchase date was 11/5, they didn't even ship out the frames until 11/15. I finally received them on 11/20. Submitted the return within a week of getting them. I finally got confirmation that they received my return on 12/5 and I still have yet to receive my refund, and it is now 12/17. I'm not going to shop here again. It's just too slow and there's so many other online retailers that have faster service
While the glasses took a while to come because of the busy holiday shipping season, when they came, I was very excited. I had found an inexpensive way to replace my favorite glasses frame. The eyeglass store I usually go to was able to quickly take the lenses from the broken pair and put them in the new pair. Communication and follow-up has been good from this company. I'll be a repeat customer in the future.
From start to finish the process was easy. I sent a new frame with clear lens, entered all my information and in about 3 weeks I received my beautiful glasses. The glasses fit perfectly and look great. So happy I found Eyeglasses.com. Thank you so much.
I cant say enough about how well, quick and helpful eyeglasses.com is. I will not go anywhere else for my glasses...period
Received my glasses sooner than expected. The price was right and it was very easy to order exactly what I needed.
Really easy to work with and fast delivery! I recommend this company and would have no problem using them again.
Representative was very helpful in helping select the best frames. Prices are most reasonable. Fast shipping.
The first time I received my glasses the prescription lenses were completely wrong. The prescription was too strong and I couldn't wear them. I sent them back it took almost a week for them to receive them. But once they did receive them the turnaround time was really quick the second time. And I got them about 4 days after my glasses were received by eyeglasses.com. The second time I received them the prescription lenses were correct. However I need to take them somewhere to have the earpieces adjusted because they're uncomfortable when they sit on my ears and are rubbing and causing irritation.
Quality, reliability, friendly staff. Treated like family.
Looked for and found the style of glasses I wanted. Very good variety and selection.
I ordered 3 eyeglass frames. When myorder was received, the invoice said all 3 were shipped and all 3 frames were charged for. Only 2 pair of frames were received in the box. I called customer service and they coordinated shipping the 3rd frame. Thank you.
I am in the process of returning my frames that I had sent to me so I can try them on. The purchase date was 11/5, they didn't even ship out the frames until 11/15. I finally received them on 11/20. Submitted the return within a week of getting them. I finally got confirmation that they received my return on 12/5 and I still have yet to receive my refund, and it is now 12/17. I'm not going to shop here again. It's just too slow and there's so many other online retailers that have faster service
Got progressives done in frames I already owned. Way cheaper than anywhere else and I received quality lenses. Very happy with this purchase.
With the selection of more unique hard to find frames, and the fast and easy process to purchase, I was completely happy with this purchase as ones in the past!
The specific pair of eyeglasses I ordered were not going to be available for several weeks, so eyeglasses.com sent two pair of the same manufacturer -- one in a slightly different color and one in a slightly larger size. I decided that the slightly larger size pair worked well for me and sent back the slightly different color pair. No questions. No issues. No trouble. That kind of personal service will keep me coming back to eyeglasses.com in the future, not to mention the excellent selection and prices for their frames.
I replaced the lenses in a pair of frames that I had. The lenses are good and I would use this company again.
Always excellent selection and the best options for lens. I rely on eyeglasses for the lens as they allow me to select the exact levels of quality.
I've ordered about 5 pair over the years. All great quality
My lens replacement glasses were received quickly, and they are perfect!
I bought replacement lenses. The options are confusing especially on sunglasses. But the quality and price were great. But plan on 2 weeks to get your glasses back, even if your prescription is simple.
The website was easy to navigate and easy to use. The delivery could have been faster but the shipping updates were appreciated. In general, it was a very good purchasing experience for me.
I wanted prescription glasses with glass lenses. I love my new transition sunglasses with glass lenses!
Good job on doing my drill mount lenses, nice and tight position of holes. They did not return old lenses, which I would have liked to keep as lens shape models however, even though I enclosed a note asking for them to be returned.
My order was processed quickly, and the quality of the work was excellent.
Delivery was great although it took time 10 days, the glasses came perfectectly with Rx
I looked and looked at frames trying to decide, but I knew I wanted to get my new glasses with eyeglasses.com I bought prescription sunglasses a few years ago and love them.
My new prescription eyeglasses are perfect, I love them.
I intend to have my old eyeglasses lenses replaced by eyeglasses.com soon.
Thank you for offering this service and making the glasses perfect!