Eyebuydirect has a rating of 4.2 stars from 9,364 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyebuydirect most frequently mention customer service, new glasses, and good quality. Eyebuydirect ranks 2nd among Sunglasses sites.
Find my GlassesUSA review. This experience was entirely different. I received my order yesterday. 8 days after my order was placed. The frames were not what I expected. I called eyebuydirect.com and requested a return per their policy. No challenge what so ever! The simple fact that I had a human answer and an immediate resolution made all the difference. By the time I hung-up, I had a prepaid, emailed shipping label without any corporate straight-arm nonsense runaround like my terrible GlassesUSA's experience.
I had two pair of glasses saved in my cart for this sale. I log in today only to find the frames are out of stock. That is what your system said anyway. However, if I ordered it again today without progressive lenses, it is available. It's not like I can change my prescription. The weird thing is, I just bought this exact item in my cart 3/19/24. Today I have to pick something I didn't necessarily want but needed sunglasses. Baloney if you ask me.
Find my GlassesUSA review. This experience was entirely different. I received my order yesterday. 8 days after my order was placed. The frames were not what I expected. I called eyebuydirect.com and requested a return per their policy. No challenge what so ever! The simple fact that I had a human answer and an immediate resolution made all the difference. By the time I hung-up, I had a prepaid, emailed shipping label without any corporate straight-arm nonsense runaround like my terrible GlassesUSA's experience.
Products used:
Glasses returned. Have not yet found a replacement
I ordered the glasses and it took over a week for it to ship. Then another couple of days to actually get to my house. I know it's not going to be like Amazon next day delivery, but why does it take a week or longer to put the order together? When the order arrived, one of the frames was very bent. I have submitted a return request, and still heard nothing back (2 days later).
Cheaper prices than an eyeglass store.
I've very much enjoyed the glasses I bought from eyebuydirect. It's easy to select the frames that will look good on me using the "try on" feature. It's easy to load my prescription, and there are some great options at a lower cost than many other places.
My previous order from EyeBuyDirect came very quickly, and the glasses were well made. The overall experience was even better than trying glasses on in the store, because I could try more options and colors very easily. The prices are also great, with some good recommendations sent to me, as well as good promotions available to lower the cost of the overall purchase.
I have progressive and prism prescription which makes it hard, and expensive, to find quality glasses. I purchased my first pair from EyeBuyDirect and immediately saw their quality. Besides being super stylish, they were my exact prescription. Just be careful when sifting through frames because not all frames support all prescriptions types. I had my mind set on a few frames, only to find out my prescription didn't work in them. Tip: try searching by your prescription using the menu tab.
I explained that the site should state more clearly, when searching for prism, that not all frames can also support sunglasses along with prism and progressives. They were not very helpful. I had to figure out how to navigate the site myself. Luckily I work in tech, but considering how frustrated I was, I was shocked at the lack of support I got. I had spent probably 3 hours narrowing down my purchase only to find out it wouldn’t support my prescription.
Prism prescriptions
There are so many styles to choose from at Eye Buy Direct! I was able to buy during a fantastic sale and bought 2 pairs of glasses for less than I paid for just the lenses at my optometrist office! I received the glasses in about 1 1/2 weeks and the quality is just as good as the more expensive ones from my optometrist.
I did get the blue light blocking on one pair and I'm not too crazy about the pink tint that people can see in my glasses, but other than that I love both pairs!
Large selection and good prices
I wanted something stylish and different
I am currently going through the process of receiving disability at the time of typing this and as such I am very short on funds and on food stamps, so when I found out about Eyebuydirect from my local Medicaid approved eye Dr. I was pretty excited to say the least that I could save hundreds on glasses! At first I was honestly really skeptical about the whole thing but sure enough I did end up saving hundreds and will probably never buy from anywhere else again, thanks so much Eyebuydirect!
I am currently going through the process of receiving disability at the time of typing this and as such I am very short on funds so when I found out about Eyebuydirect from my local Medicaid approved Eye Dr. I was pretty excited to say the least that I could save hundreds on glasses! At first I was honestly really skeptical about the whole thing but sure enough I did end up saving hundreds and will probably never buy from anywhere else again, thanks so much Eyebuydirect!
I was worried for multiple reasons buying glasses online for the first time; cheap feeling frames, crooked fit, wrong prescription - but I have bought three pairs so far and have never looked back. I sound like a walking infomercial recommending EyeBuyDirect to anyone in my personal circle. I just could not be happier with this new way of buying glasses.
This was my first time buying prescription glasses online. I have to say the hardest part was waiting for them to arrive. The USPS misdirected the package but when it finally arrived I was thrilled. I'm so pleased I'll be ordering a few different pair for driving, sports and around the house. I made a few changes to my order and the CSR's were very patient and helpful. I have ordered a pair of computer glasses and they arrived in a very timely fashion, no side trips. These are excellent too.
Great selection and I received mine the next day. They are quality glasses too. Definitely will be a returning customer.
Frames fit my face shape well and the quality it good! Will definitely get more from here in the future.
Price and the selection of frames is way better than other online stores.
I wanted fun statement glasses and this was the only place I found them!
They are honestly great! I love them, for my clear pair the frames are a little too big but cute.
They are honestly great! I love them, for my clear pair the frames are a little too big but cute.
Great products with great prices! I have loved every pair of glasses I've ever gotten from this site! 10/10 recommend
This is the best place to get your glasses. Very nice frames. Prices are not expensive. I just love it.
Shopping was easy. Receipt of order took about 3 weeks. As far as quality, I can't comment. This is a Christmas gift for my granddaughter. I'll know soon.
My granddaughter looked at several companies, but liked the selection at EyeBuyDirect.
My granddaughter selected several styles and let me choose from her choices.
Easy ordering, adorable frames with unbeatable prices. So worth saving a trip to the eye dr to spend $300+ on prescription lenses and frames that are just ok.
Really liked frames I saw on insta. Plus, the ease of ordering script glasses online. So simple. I also received an emailed coupon code which scooted me over to the site when I wasn’t really in the market for new glasses. But of course I Instead bought 3 pairs.
Unique frames I could not find anywhere else. The prices were perfect for my budget.
This is my I believe 5th year anniversary getting pairs on cyber Monday! This site is so proficient and I love their service! I've never had any complaints thank you eye but direct :)
This is my I believe 5th year anniversary getting pairs on cyber Monday! This site is so proficient and I love their service! I've never had any complaints thank you eye but direct :)
I have ordered more than 6 pairs. I always get compliments on my glasses. The price and styles are excellent.
The price and styles
By far my favorite place to order glasses! Great quality, amazing price. I get so many compliments on my frames
Overall great service. My most recent purchase arrived quickly and they are so cute. Was able to track with the app to make sure delivery went as expected.
I like most of the frames and come as expected. Wide variety to choose from. I can take my time choosing the frame I like best and I can come back and choose different ones whenever I please.
Thank you EBD! ♥
Bought 3 different glasses. Two floral ones didn't look at all what was pictured on the website. 1 were sunglasses but I would call them lightly tinted, they definitely don't work in the sunlight. Everything felt overpriced and they don't even include a glasses case and cleaning cloth like Zenni does.
I liked the glasses I saw. But they weren't at all the same in person
Whole process was easy! Got my Ghani's within a week of ordering. Happy that we can also donate a pair.
Great love the try on feature, but I should have paid attention to the measurements and not rely solely on the try-one feature. As a result my glasses were too big but GREAT customer service at EyeBuyDirect, they reached out to me and allowed me to return and get a proper sized pair of glasses. Really great customer service and I loved the glasses style!
Because I've purchased from here before and they do a great job.
I loved that they offered some very stylish choices at a reasonable price!
Because I've purchased from here before and they do a great job.
The glasses look great and feel great. The try-on feature was pretty accurate, and the glasses look even better in person. There was a decent selection of the kind I wanted, and the prices are such a steal. The only thing was slow shipping, got my glasses a little bit after the 14 days as promised, and I never got an email that they shipped. Even though they assured me they were "in the last stage of quality check" for about a week, customer service was friendly and prompt at responding to emails.
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.