ExpertHelp

I contacted them on line the person on the online chat told me they couldn't help me and that they would have a expert to call me and a person who was supposed to be a computer expert called me and I had to fill out a link with my personal information including my banking information. I did. When the expert started to beging the phone conversation, because I was concerned after completing the form I asked him how much it was going to cost. I was told $10. I then asked if it was going to be a one time charge. He verified that it would be. He was never able to help me. The session was ended after being disconnect about 3; times and I was told that he was sorry but he wasn't going to be able to help me. Then I was charged $74 a month which was taken from my account twice. The customer service representative
Told me when I called to cancel their service, that was going to cancel my membership a d the $10 but not the $148 that was removed from my account. They indicated that they guaranteed their service. But issue was never resolved.

I got Experthelp to find a problem with my F 150, after exchanging info and answering questions the so called expert said I should take my truck to a Ford Dealer to find my problem, and the tell him what the dealer said and did. Total worthless answer.

NOOOOOOO! I called AppleCare to get some help on a download that I accidentally did and they were closed, and I got hijacked by this site called ExpertHelp.com! (obviously, I am going to report them to AppleCare tomorrow morning) and it said "7 day free trial" but then on the next window it asked me for my credit card info. So, I thought, no big, I will give them it because I only intend to use them once. But! The "person" helping me was named "ROFLMAO Lee" and I got terrible, generic answers to my question... and then I called my Amex card, and, LO!... they charge my card for $1.00 and set me up on a monthly payment plan for $7.99 a week! Long story short... AMEX will dispute the charge as fraudulent and will not let them charge you any further. Call me brain-dead or whatever you want... but I am currently a student studying my butt off with really 0 time to do much else. So... don't fall for their scam. I am SO HAPPY that AMEX has already disputed the $1.00 charge and that they will not allow any further charges... because I am pretty sure that this unscruplous pseudo-company will attempt to charge me $7.99 next week. GAWD... I love/hate the internet so much. I feel I am pretty savvy, but I do get sucked in sometimes. Anyway... YAY for AMEX, Boo on expert help.com.