Express Medical Supply
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Express Medical Supply

How would you rate Express Medical Supply?
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California
1 review
1 helpful vote
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Exmed has a wide variety of medical supplies from the top manufacturers. They are online so they keep thier overhead low so they can give the best price to their customers. Shipping is free on orders over $95!

Date of experience: May 8, 2014
Maryland
2 reviews
5 helpful votes
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Hydrocortisone Cream
August 17, 2020

I placed an order online for this Hydrocortisone cream cause my son has bad eczema and if he doesn't have anything on his arm or knees it will get extremely dry and feel like sandpaper and he will scratch it and it will end up bleeding hoping to get it today and never arrived never buying from them again.

Date of experience: August 17, 2020
Texas
1 review
2 helpful votes
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Past few months keep telling patients your equipment will be there next month,,, today Some Lady name Nillte saying that we have 300 patients waiting,, and we don't know know even if they will get their equipment because we are in back order. Ridicules excused. Shame on them. Doctors should boycott them. Request your Doc for Different provider.

Date of experience: May 9, 2022
Georgia
1 review
0 helpful votes
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Non receipt of order
September 12, 2022

I placed an order with this company 4 weeks ago and never received the order. I have sent several emails requesting the status but no one is responding. I will not deal with this company again. I did not have a problem with this company back in 2018. Maybe they don't care about their customers.

Date of experience: September 12, 2022
California
1 review
1 helpful vote
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I have received 2 defective medical devices
November 22, 2021

I have received 2 defective medical devices from separate orders from Express Medical Supply. I did not address the first defective item, but I contacted Express Medical Supply the second time I received a defective item. I never heard back from them, so I called them today. I find the customer service experience lacking. I was told they don't deal with complaints about defective products and that I have to contact the manufacturer. If you sell a defective product you should address the customer concern directly, and you can contact your supplier, but customers shouldn't have to be inconvenienced in this way. Poor customer service.

Date of experience: November 22, 2021