• eWigs

Overview

eWigs has a rating of 2.0 stars from 55 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about eWigs most frequently mention customer service, and real hair problems. eWigs ranks 269th among Wigs sites.

  • Service
    6
  • Value
    6
  • Shipping
    5
  • Returns
    6
  • Quality
    6
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
6
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • My first contact with the Customer service representative was pretty quick, but strange.
  • This company is based in The People's Republic of China, and they do not do business as we do in the United States.
How would you rate eWigs?
Top Positive Review

“Beautiful!”

Rosie C.
8/25/20

I was overjoyed when I received my wig! It had taken like 3 weeks to get here. However the wait was worth it. After I ordered my wig I started checking out the reviews, I should have done it before, right? Anyway I saw so many bad reviews, I was sure it was going to be a horrible, wig if it ever came. Some said they got scammed and they received nothing. So when I got it and it was exactly what I wanted and more! I was so happy! Maybe they changed their products for better quality but now you can be sure to get what you expect. Might take a little long but it's good

Top Critical Review

“Unable to get full Refund”

Linda L.
2/12/24

I ordered a wig that was described as 4" Bang,1.5 Nape, 5" Crown Large. Received 3.25"Bang, 1.5"Nape 3.5"Crown Medium. Requested refund of $92.92, they offered $20.00 credit and keep wig, or I could return to factory in China for the full refund. Shipped return wig to China 4/22/2023. Today 2/12/2024 I received same package back, labeled "return to sender". They wouldn't even accept the package for return. Their return policy is meaningless. Avoid this company at all costs or it will really cost you.

Reviews (55)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (10) company (20)
Thumbnail of user rosiec48
1 review
0 helpful votes
August 25th, 2020

I was overjoyed when I received my wig! It had taken like 3 weeks to get here. However the wait was worth it. After I ordered my wig I started checking out the reviews, I should have done it before, right? Anyway I saw so many bad reviews, I was sure it was going to be a horrible, wig if it ever came. Some said they got scammed and they received nothing.
So when I got it and it was exactly what I wanted and more! I was so happy! Maybe they changed their products for better quality but now you can be sure to get what you expect. Might take a little long but it's good

Thumbnail of user michaelp1643
1 review
0 helpful votes
December 16th, 2019

I actually just ordered four wigs a few days ago. After reading all the negative reviews I figured I would send out good vibes
Lol. Hopefully when the company reads this. They will treat me with loyalty.

Thumbnail of user williamt106
1 review
0 helpful votes
June 14th, 2016

Hi... I have bought three Sku ewlw56 wigs from yourselves and they have been absolutely amazing, Martin gave me a $10 coupon and code is YourwigsYRH for order over $100, it's really nice. The quality was better, the cap being firmer the hairline being very realistic and overall of the highest quality. I don't even need to use wig tape on this one. If I wanted to order another wig, how do I describe this wig to you to make certain that I get the same cap design again next time?...

A very happy customer, thanks:-)

Thumbnail of user joyd28
1 review
0 helpful votes
September 19th, 2016

I bought a wig from ewigsna and I love it, looks like natural hair. Fits great, waves are perfect, im 5'6 and it touches me butt. So worth the money. Better then any 100.00 wig ive purchased. Highly recommend.

Thumbnail of user cindya41
1 review
3 helpful votes
March 27th, 2017

I just received my wig in the mail and words can't explain how happy I am with this wig. The colors are bright and the hair doesn't look like a Barbie dolls hair. Very realistic!

Thumbnail of user margaretw76
1 review
0 helpful votes
April 25th, 2017

The wig has arrived and it is fabulous!
I have not received the wig stand as promised. After contacting the customer service, they sent a wig stand and wig cap to me. Will order again.

Thumbnail of user michelleb149
1 review
0 helpful votes
December 17th, 2015

I have to admit when I first saw it I was a little concerned about the look, but I started working with it and it turned out wonderful! Color was too orange for my complexion so colored with a non ammonia hair color and now it is a perfect shade of red-auburn. Coloring also verified it was human hair because it took the color perfectly and synthetic does not take color well. It is beautiful and perfect now.

Thumbnail of user ruthat
1 review
1 helpful vote
April 25th, 2016

I love this wig. It seems very real. I wore it to work and everyone loved it. I wish they made a strawberry blond one!

Thumbnail of user shannac6
1 review
5 helpful votes
December 28th, 2015

I got my wig a week ago. This is the first time I actually get what I wanted. Working with ewigsna has been a pleasure :)

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About the business

Buy top quality wigs at Ewigsna.com with fast shipping and free delivery. High performance human hair wigs, synthetic wigs, lace wigs, hair pieces and hair extensions Online.

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