evo has a rating of 4.8 stars from 162,611 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with evo most frequently mention customer service, shopping experience, and free shipping. evo ranks 1st among Outdoor Clothing sites.
This company does not typically respond to reviews
Purchased a new Santa Cruz mtn bike earlier this summer. Took it in for 90 day (free) tune up after Christmas. Obviously late. No worries. Dani (sp?) in the shop (Salt Lake) was extremely helpful, courteous and knowledgeable. Excellent customer service.
Ordered from their online store during a big sale. Ended up returning several items from a big order. All returned in the same package together and labeled accordingly with extra labels placed on the bags they came in etc. I went above and beyond to make the return process as seamless as possible. When the received my package they said several items were missing. Then they said one item was missing. They refunded me for everything but this one missing item. It's super shady that at first they claimed that several items were missing, then apparently found them, but not all of them, and then didn't refund me or follow up with me when I emailed them trying to figure out what was going on.
Purchased a new Santa Cruz mtn bike earlier this summer. Took it in for 90 day (free) tune up after Christmas. Obviously late. No worries. Dani (sp?) in the shop (Salt Lake) was extremely helpful, courteous and knowledgeable. Excellent customer service.
The order came in quickly and exactly the product what I was expecting. Good price as well. Thank you!
I was in need of a new jacket and came upon Evo. Easy to navigate, great follow-up when I had a question, and great prices. Very happy.
Easily found exactly what I was looking for! Ao stoked on this jacket. Fits great and showed up exactly when I expected it to.
Great product! Great quality. I bought the leggings / pants for my daughter and she said the fit is perfect, color nice and the feel is super comfy!
I have been shopping at Evo for years and consistently they provide fast shipping and exceptional customer service! No issues! I wish I can try their travel services (hotel and snow/ski package!)
Good they are exactly what I wanted thank you I am trying to make this 50 characters long
It helps sooooo much when there's product buying support via text or chat... nowadays, bike parts are not as compatible with other parts.
Great selection of products at outstanding prices! The icing on the cake is the free shipping included!
It's always great, there is a huge selection, except some sale items are limited in sizes, but that is to be expected.
I enjoyed the multiple filters and integration to easily find something that fit my budget and needs.
Everything came in perfect from Evo! I was super pleased with how quick everything shipped. I got a Nidecker board and bindings, super sick setup that I cannot wait to ride! Unfortunately, one of my bindings was slightly defective and I had the easiest time working with customer service on getting a replacement sent back. Also the turnover has been so fast, I sent them out on a Friday and they are getting here on Wednesday! Thank you Evo!
Tip for consumers:
Check your binding fit thoroughly! Evo provides size charts but its also good to go to the manufacturer's website to verify you are getting the right size bindings for your boot size. I wear a 7.5 womens boot and made the mistake of ordering a size small. Since there was a defect with the binding it worked out that I could kill 2 birds with 1 stone, but don't make the same mistake I did and check what size bindings fit your boot size!
Products used:
Snowboard and bindings
Shopping with Evo is easy, plus you can make a phone call and speak with knowledgeable courteous professionals with no charge.
My thanks to the whole crew !
Easy to find the best deal at evo. I got the best price on the latest Nemo Disco sleeping bag I was searching for.
Used Evo one time before to buy a helmet. Got a great price and got a great price this time as well. I recommend it to friends how are getting into skiing/snowboarding
If you're an avid cyclist looking for top-of-the-line gear, you can definitely find everything you need on Evo. I've recently purchased my Patagonia Dirt Roamer Storm Pants and Jacket and this is the best bicycle gear I've ever had. The attention to detail in both pieces is impressive. The pants have reinforced areas in high-wear zones, while the jacket has a variety of pockets for storing essentials like energy gels and keys. They are made from durable, waterproof materials that have held up well in even the toughest conditions. I also want to appreciate the fast delivery and will definitely order again!
Products used:
Patagonia Dirt Roamer Storm Pants and Jacket
I appreciate the price point being offered during this sale period!! I've been looking at this sleeping bag on many other sites, but your price point was a deal breaker.
Shipping has been a big let down this year. I have had two order not go through and its taking up to 8 days to get stuff from one side of the state to the other. Please get me my pants by Thursday, Mission ridge is open and I want to ski.
I had issues with ski boots. Evo accepted them back with full refund. I did have to contact several people because at first I was told they could not be returned. So, if you get someone that says no, hang up and call again. Evo has the best prices and now I feel better about being able to return items.
I accidentally shipped back the wrong piece of equipment with my return, Brett and the warehouse team helped me out big time and took care of it. Awesome customer service! Thank you Brett and team.
Tip for consumers:
Great selection and prices!
Products used:
Burton board and bindings
The website was very informative. Easy layout, easy to navigate. I won't know the full extent on my shopping experience until I receive my full order. So I will definitely like to follow up and rate evo.com after my order arrives as I have never ordered from evo before.
Went to the store in Portland Oregon and after that visit knew that I was comfortable purchacpsing online from this company. Super excited to made my first of many online purchases with EVO.com.
The website has a great selection and competitive pricing and availability for a few ski models I couldn't find elsewhere. I had to cancel one of the items after I had placed an order, called customer service and after a short hold girl assisted me in no time at all and cancelled no problem since the order hasn't shipped yet. Other companies would give such a hard time! Will deff buy from eco again
Called to ask about how shipping is affected by Covid-19 and Bennet was extremely helpful answering my questions.
evo is a leading online retailer of outdoor gear and fashion apparel. Shop? Here for the? Best selection or check out our outlet for the best deals.