evo

wondering how long till it ships, was unclear through the buying process, was told 1-3 days, but also told up to 14 days. Would like it in 1-3 for work if possible.

I always love shopping EVO but had no success using the 20$ loyalty gift and the parameters with exclusions were confusing.

Product came 2 days after date promised (I paid for expedited shipping). Not avail in time for my daughters ski trip

The last time I ordered from evo my item never arrived, so I am really hoping this stuff gets to me.

Why can you only use priority shipping or 2 day? Should have a cheaper shipping even if takes longer

Disappointed that I was charged $18 for shipping to my PO Box when Evo advertises orders over $50.00 ship free

Sold me the "2019" version, which had the actual original 2018 version sticker right underneath. False advertising.

The online experience was great. Limited selection but that is okay due to demand. The in-store experience was okay as it was very busy and you could tell the staff was strained. I have been in at other times and had a much more enjoyable time.

I really liked the way the website is setup where custom filters and drill downs can be applied to refine my searches.

I did NOT appreciate the discrimination on the shipping policy. I feel it is false advertising to say "free shipping on orders over $50" when it doesn't apply to Hawaii. We should at least get a discount.

weird issue with checkout - could see previous order with address, but none shown at checkout, no way to enter until I hit "proceed" and triggered red boxes, then able to put in my address, etc. weird.

you state free delivery for orders over $50 yet i am paying. then you ask for my email to get a 10% discount only to find my product is not eligible...disappointing.

Not sure what the glitch was but it look me over 10 minutes to check out this evening. For some reason it kept cycling back to the form with all the fields cleared after I would enter everything.

Your website is informative and the "comparison" option is great. A glossary of terms would be helpful.

Never received email confirmation for this order. Also cannot find information on return policy for used ski gear purchases.

Payed extra for faster shipping. Was delivered later than estimated. Did not arrive in time for my snow trip

did not like that I was offered a 10% discount code on the first item I buy and then it does not allow me to use it.

Check out was a bit confusing because I wanted to ship to a different location than my billing address.

I received the coupon code from my first order... but would have liked to have known that it wasn't applicable for the product I was buying... It would have saved me quite a bit of time.

It was good until i tried putting in multiple gift cards that I have and none of the cards would work the system just kept saying the pin or number was wrong when i know it wasn't.

Paypal checkout did not work on my iphone after repeated tries. Saving my (international) mobile phone number in my account / address took a number of tries..

3rd pair of boots I've bought this season... Fitters seem to be having troubles matching a boot for my foot.

I like your online site. Good variety. You have items that REI doesn't sell. However, my in store experience in Portland left much to be desired. I went to pick up items I ordered online earlier this year. It took about 25 minutes before anyone offered to help, but perhaps they were giving me some time to browse in store items. When I did receive help, I expressed that I wanted to get different bindings because I realized I needed toe caps vs the straps but was told, "You're going to have to pay more." as a final statement. I was not given any additional options even tho I pointed to the bindings that I definitely would have been willing to pay more for. I regret just sticking with the bindings I bought because sure enough, when I used them, the straps pressed on the top of my foot in a way that they hurt.

this site is affordable and easy to navigate. Shipping is a bit slow and costs quite a bit if you need rushed shipping. Returns are not free, which is also an amenity that would be appreciated, as I have had to send a pair of snow pants back because the size chart was SO inaccurate for this specific pair of pants. I also feel that the site could provide more accurate feedback on products (sizing specifically.)