EvilControllers has a rating of 4.3 stars from 3,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EvilControllers most frequently mention customer service, shopping experience, and cant wait. EvilControllers ranks 1st among Video Game Accessories sites.
Evil controllers make superior accessible gaming controllers. They provide an amazing service to those disabled. You may experience delays in communication but rest assured they are making things right for your specific needs. Patience is necessary as they are busy but work as diligently as possible on your behalf. As far as the quality of their controllers, they are in a league or their own and really stand apart from their competitors.
Purchased an "accessible" controller for my disabled son a year ago. After ten months the d pad stopped working. I contacted Evil and they said it was covered by warranty and send it to them for free repair. I used tracked delivery to send it to them. After two weeks they sent me an email that my "ticket was closed" and I could rate their service. Well no controller has come back, and no response to my email queries. They probably sold my son's controller to some other dupe. I would have been better off trying to fix it myself. Stay away from Evil.
I purchased the adaptive controller that has the left joystick removed and in a separate box that you can stick to the back of the controller. The controller works but is still extremely difficult to use. It also took roughly a month to get delivered even after paying for the expedited shipping and processing option.
Highly rated when I was researching adaptive controller options.
Shirt came in large, we ordered extra large. Sent email explaining this but recieved no response.
We are hoping this controller will be everything we have heard and read.
Options have been well explained. This is a test controller and we will ordering more with multiple variants. Thank you and we look forward to receiving.
We are hoping this controller will be everything we have heard and read.
Not a lot of communication on the order. Had to call multiple times to find out the status of what is going on. I did not know what to expect and honestly though your company might have been a scam because it. Also received my email for item being shipped after it already arrived. But once received I am very pleased with the product. Also wish I would have been notified that the d pad colors were out of stock while making purchase.
You had the ps4 paddle controller I wanted.
Came back with a solid controller. Probably one of the best controllers I own. But I really wish Evil had the option to create a mechanical d-pad. For a lot of competition controllers, that's a must have
I needed a solid tournament ready controller
Order came in quick. Husband wasn't able to use it. Called and some to someone who sent a return shipping label. I was charged another 60 on top of the 100+ that I had already sent. Was then told they would put a rush on it. I sent emails and texts in the weeks to follow. It took me going off to get a response and my order sent back. Even with all the modifications my husband still has issues using it. Yes he can use it to find our watch a movie but actually playing it... no he can't. If I didn't love him I wouldn't spend the money or the time. Just poor customer service in my opinion.
First experience was okay and I paid more money. After that it was poor at bear.
Recommended by family
The menu seemed pretty hard to navigate for regular people. You definitely need to have a gamer order this product
I thought it would be able to provide an activity for my paraplegic Uncle.
Although the controller is well made, I believe testing should be done to make sure the controllers are in working order, especially when for international orders. The controller I purchased as an issue with headphones not working with it.
Haven’t received any email back yet.
I was recommended EvilControllers
I had a moddedzone controller for my ps4 and it worked better as far as building on fortnight it was more smooth and flawless. There's a slight delay with the evil controller building mod. Also there's not aimbot or aim assist for fortnite. I had aim assist with moddedzone. I paid about $75 dollars more more the evil controller and it's not worth it. Needs aimbot and I'd be happy and deal with the delay on the builds.
Only place who had modded PS5 controllers.
Website worked just fine, no problems placing my order, customer service was very disappointing. I had a problem claiming the extra 10% off offer from signing up for the newsletter. I contacted customer service, got a response 3 days later, replied my concern and heard nothing else. Seems like just so long as they got my hard earned money they could care less about how satisfied I am. Don't expect good service, but the product works good.
It can but without the case and some controls didn't work. Is it being shipped back to get dixed
Our 14 year old son had a stroke and only hs the use of one hand right now
Good customer service for sure, yet the product is shaky. The initial upgrades are nice and appreciate when they work…however the stick drift happens constantly and the digital tap trigger has fully failed to function at this point. I have to send the controller back in even at this time. I have to pay every time I do so and factoring the price of the controller, it is a realized nightmare in terms of expense. If you did not get the gold two year insurance I truly feel your pain because you have definitely wasted your money. I just want the most out of my buck which did not work out with evil controllers.
The customer service was helpful yet at times ambiguous as to if they understood the full situation explained. At times had to follow up again to be sure. Otherwise good competent service.
I initially bought the evil controllers tension sticks for the Astro C40 controller and loved them. Evil Controllers offers the highest tension around. I decided to get a ps5 controller and thus began the chaos of it all. I just felt my regular ps5 controller is lasting way longer without fail.
I have been satisfied with them since I tried it.
My cousin 34 had a stroke and wanted to play ps5 with her kids so we ordered this controller. There is no jump feature. And two hands needed to operate.
Definitely a waste of money.
* EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Bought a customized controller and was very happy with it for about 2 months before the right trigger started to not work. The controller would rarely register me pressing the right trigger so Evil told me to reset it so I did multiple times to no avail. One of the mod buttons on the back was pressed in and I could not reattach it. For costing so much I expected better quality.
Called and left message and I never received a call back.
The mod buttons on the back really fit my play style/hand position unlike other mod controller companies.
Customer support has not been good. I've been trying to get a controller fixed for months and have had not reply until finally today. Sent in a fix request months ago and had no reply, called in over a week ago and received no call back.
To fix my controller
* EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The prices for the odds and ends are ridiculous. I got an absolutely standard controller with the color of my choice. I got the master mod because I CBA trying to pick and choose without really understanding how it all worked ahead of time. The controller technically meets 95% of what's advertised
I chose EvilControllers based on nothing. As a first time modded controller buyer, I was willing to take a loss if it wasn't what I expected it to be. For the most part it is. But, front triggers with rapid fire doesn't work and drop shot should just be toggled on or off instead of making the player hit x.
Your website needs some work, also was trying to buy 2 controllers discount 75 did not work
Was promised a case for my first review, was not given one. (don't really care just think it's a bad look to promise somethign and not follow up)
A customization item I chose (glossy red trim) was not on the controller just the default trim
Pro tension stick already losing tension in areas only hours after play. Messes with your aim more than helps
The customer service was fine just you guys need to ensure you're following up on time and getting the orders correct. I am assuming the pro tension is a new feature you just released and I either had a faulty stick or something your working on making better. I can definitely see the benefit of being able to play at a higher sensitivity while having the accuracy of a low sense with pro tension once the reliability issue of it has been solved.
Your team is friendly when contacting but with the amount that these controllers cost they really should be done right on the first time before it's delivered and you really need to contact whoever made your new site and have them fix the issues right away. I didn't even get a confirmation email of my controller order and had no idea when to expect it in the mail.
You mkae good products that I have used before
Typical experience dealing with business to consumer issues. Only complaint is that build time took over a month, but I was told was due to missing controller parts for PS4 controllers. Customer service was pretty quick with response times.
I tried scuf and didn’t like paddles. I was loyal to battle beaver customs, but their quality has gone down since COVID. Every controller I get eventually gets major stick drift within the first month of use. Just wanted to try a different company.
Love the products. I use them myself, this is for an xmas gift. I would like to say the products are hard to find in the menus. I have found both purchases by going through the whole product list ****+. No complaints about the product, just finding what I want here. Example I was never able to find the black guide button. And I hope you guys can get the xbox one controller open. I just havent heard any good news on that. Keep up the good work.
Stick was drifting from the first time I used it. The back buttons are in an uncontrollably spot
Friend told me about it
The controller is great but paying for the express shipping and being on top of the list is a waste of money. Didn't show up any faster. Besides that the controller is great.
They took quite awhile to get back to me.
Recommendation
I ordered my first modded controller for CoD and Div2. I waited 3 weeks for my controller to be built with a skin, a rapid fire mod, and tactile triggers. 2 weeks after I got it the left trigger died. Then had to wait 3 more weeks for the controller to get repaired. It was a major let down
Had to send my controller back to get repaired
Found them on google
I got the rapid fire mod with tactile triggers which are great for division with friends but I don't play much so it was a little confusing to activate the mod and even worse to try to adjust but friends have used it and loved it
Top search result on Google
Customer service answered my questions and was very helpful
Online review recommended
RT button has a delay It's just not fast enough. The gear of war mods don't work really good
They did exactly what I asked for
Because of modds
It really good but in some games it doesn't want to vibrate but im used to it now i like it
The controller itself is functionally fine, but there's a slight problem that can be a major pain, that of which being the right analog stick coming and already being loose enough to have slight drift issues or doesn't return to center correctly... Otherwise it's perfectly usable
It was a decent option for the price; plus, I prefer longer sticks anyway.
Easy to choose options excited to get back to gaming
Need one handed controller after major surgery
Need one handed controller after major surgery
We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!