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EvilControllersReviews 3,810

4.6

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EvilControllers Reviews Summary

Evil Controllers has garnered a reputation for providing high-quality, customizable gaming controllers, with many customers expressing satisfaction with the product's functionality and design. The company's customer service is frequently praised for its responsiveness and support, particularly in resolving issues and accommodating special requests. However, common concerns include lengthy shipping times, especially for international orders, and occasional product defects that require returns. Despite these drawbacks, the overall sentiment leans positive, with many customers appreciating the personalized service and the company's commitment to accessibility for gamers with disabilities.

This summary is generated by AI, based on text from customer reviews

service
454
value
1,388
shipping
1,061
quality
1,390
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4,012 reviews

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Ohio
1 review
0 helpful votes
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Quick assembly and delivery good with updates designed really well

Date of experience: May 3, 2021
Oklahoma
1 review
1 helpful vote
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Annoyed
June 2, 2021

Order came in quick. Husband wasn't able to use it. Called and some to someone who sent a return shipping label. I was charged another 60 on top of the 100+ that I had already sent. Was then told they would put a rush on it. I sent emails and texts in the weeks to follow. It took me going off to get a response and my order sent back. Even with all the modifications my husband still has issues using it. Yes he can use it to find our watch a movie but actually playing it... no he can't. If I didn't love him I wouldn't spend the money or the time. Just poor customer service in my opinion.

Date of experience: May 3, 2021
Missouri
1 review
0 helpful votes
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Seems off
June 1, 2021

Customizing is great. Excellent product quality. I only got tactile triggers but for some reason the controller itself seems laggy, mainly thumbsticks, but sometimes the triggers just stop working while I'm shooting. I've gone back to my standard controller.

Date of experience: May 2, 2021
Texas
1 review
0 helpful votes
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Good looks bad quality.
May 30, 2021

The whole thing looked cool and worked great. However within a week it was already stick drifting and messed up.

Date of experience: April 30, 2021
Colorado
1 review
0 helpful votes
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Evil
May 29, 2021

Controller has made my KD go up. 57 already, the hairpin trigger and the evil thumbsticks

Date of experience: April 29, 2021
AE
1 review
0 helpful votes
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Superb
May 28, 2021

Good one so far. Will keep posted for updates regarding the one i bought

Date of experience: April 28, 2021
New Jersey
1 review
0 helpful votes
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Good controller
May 28, 2021

Good controller, took some time to get used to. A little pricey but worth it.

Date of experience: April 28, 2021
Virginia
1 review
0 helpful votes
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Decent could be better for the price
May 27, 2021
Updated review

The controller is alright it's exceptional my down arrow hasn't been working I've tried to reset it. Still doesn't work but other then that it's been a great experience

Date of experience: April 27, 2021

Good
March 9, 2021
Previous review

Good

Date of experience: February 27, 2021
Pennsylvania
1 review
0 helpful votes
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Do not waste your money on these controllers. They are nowhere near worth what they charge. The customer service is extremely poor at best. Buy an Xbox elite controller or some other alternative. Complete and utter trash.

Date of experience: April 27, 2021
Iowa
1 review
0 helpful votes
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Pay attention
May 25, 2021

I was ordering a controller for my son and i thought i checked the paddles but i evidently didn't.the controller was good but i could tell he was disappointed and didn't want to wait to send it back. Pay attention when u order

Date of experience: April 25, 2021
Alabama
1 review
0 helpful votes
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Good design but
May 25, 2021

I have large hands so normal sized ps4 controllers are a little bit on the small side and the back buttons are less touchy than the paddles but harder to push without having to shift my hands around so I tend to still have to take fingers off the triggers

Date of experience: April 25, 2021
New York
1 review
0 helpful votes
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Nice controller
May 23, 2021
Updated review

Nice website. Easy to shop. The Fortnite controller is always trying to reload the weapon and somewhat slows down the building. But other than that it's a solid controller. Nice low profile paddles. Nice job and concept!

Date of experience: April 23, 2021

Nice website
March 9, 2021
Previous review

Nice website. Easy to shop.

Date of experience: February 28, 2021
Georgia
1 review
0 helpful votes
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Customer Service at its Best!
May 22, 2021

Upon ordering, I had the delivery date confused nf the process it took to actually provide to the controller. My son's birthday was just a couple of days away and I paid for express shipping not realizing that it would not be here that day. I expressed this concern to Evil controllers. Although, it didn't get here on his birthday it came the next day and I was extremely happy. My son was just as excited with his modded Fortnite controller. The best was saved for last and I have NO complaints. I really appreciate them for their fast, deligent work as well as pushing the controller to get here waaayyyy earlier than the expected date. I would definitely recommend them and will be purchasing more controllers soon.

Date of experience: April 22, 2021
New York
1 review
0 helpful votes
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First time buyer
May 21, 2021
Updated review

My controller was great for the first month. Until one joystick started drifting suddenly. Already sent it back under a warranty claim. Hopefully no issues when I get it back.

Date of experience: April 21, 2021

Awesome!
March 9, 2021
Previous review

Awesome!

Date of experience: March 2, 2021
California
1 review
0 helpful votes
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Beast of a controller
May 21, 2021

Quick fast and easy. Couldn't have it any other way. These guys are the best in the business.

Date of experience: April 21, 2021
Arizona
1 review
0 helpful votes
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Great Company!
May 21, 2021

Amazing controls and the team we dealt with were experts and treated us like family!

Date of experience: April 21, 2021
Illinois
1 review
0 helpful votes
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Good Experience
May 21, 2021
Updated review

I am very pleased with the overall transaction. Very helpful products. Kind and helpful customers service.

Date of experience: April 21, 2021

Good Experience
May 21, 2021
Previous review

I am very pleased with the overall transaction. Very helpful products. Kind and helpful customers service.

Date of experience: April 21, 2021
West Virginia
1 review
0 helpful votes
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Don't buy scuf
April 21, 2021

I had two scuf controllers that broke with in the first 3 months of having them and Scuf would not fix them without charging me even thought the controllers were still under warranty. I bought an evil controller on a whim because they're been around as long as ive been playing video games. Best purchase ive ever made. The quality is way better than scufs and they feel much better. I would recommend evil 10 times over

Date of experience: April 20, 2021
Ohio
1 review
0 helpful votes
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Not the best quality...
May 19, 2021
Updated review

Bought a customized controller and was very happy with it for about 2 months before the right trigger started to not work. The controller would rarely register me pressing the right trigger so Evil told me to reset it so I did multiple times to no avail. One of the mod buttons on the back was pressed in and I could not reattach it. For costing so much I expected better quality.

Date of experience: April 19, 2021

Customer support has not been good
March 24, 2021
Previous review

Customer support has not been good. I've been trying to get a controller fixed for months and have had not reply until finally today. Sent in a fix request months ago and had no reply, called in over a week ago and received no call back.

Date of experience: February 22, 2021
NL
1 review
0 helpful votes
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Controller
April 21, 2021

This controller is for my cousin. Hé had a accident and is still in hospital. I hope he can use it in 2-3 weeks. Then I know of he can play with it.

Date of experience: April 18, 2021

From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!


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