This site does not have a customer service PHONE number. That should be the biggest warning. The do not refund your money, you cannot cancel your orders on phone only by email because they dont have customer service phone numbers. And they dont refund money, any eversave points which you can use only upto 3$ per deal. It is the worst site of its kind. STAY AWAY from this $#! Tty site.
Unlike others (and I was quite worried when I couldn't find a customer service phone number as well, which is how I cam upon these reviews), I am very satisfied with my most recent, and first encounter with them.
I purchased a voucher which I could not use (scheduling conflict with my travel mate), and contacted them via their contact form requesting a refund. After doing so I got a "due to high volume you may not hear in 3-4 days". I thought I was about to be another negative review of them.
Therefore I was very surprised to hear in 5 hours that the voucher was canceled at my request, and a refund applied to my credit card (yes, no credits, no restrictions, a refund). All this very politely worded, and almost apologetic.
I'll go back to them with no hesitation.
I have made multiple purchases thru Eversave.com including a comforter, which came within 2 weeks, and multiple restaurants and spa stuff too. I also had to return a voucher once because i couldn't use it- and had no issue getting a reply... maybe I was lucky. I have never had a problem printing out my vouchers- and they give you Rewards if you share whatever deal you buy- sure, it's so you buy something else and it's only a couple bucks when you share it but at least I GET MY PRODUCTS ORDERED, unlike Half off depot- which is a total scam!
If you like groupon, eversave is another alternative-- exact same set-up
Extremely poor customer service. Ordered a retractable hose. The voucher was from Epacific Mall. My account was charged. I went to the site and registered my voucher, and nothing. This was in June. I emailed Eversave, when they got back to me they told me to contact Epacific, which I have done, three times. Still nothing, not even a reply. Eversave should stand by their vouchers and contact their distributors. Sticking with Groupon and Living Social.
I am partially to blame for giving Eversave a second chance. I bought a Kindle reader at one time through Eversave and it lasted a few months and died. They more or less said buyer beware - too bad. This week I ordered a $6 iPhone holder for my son. I had great difficulty entering the voucher id# at the zShoppers site but finally did. I authorized payment of $3.99 for shipping and handling and today my checking account was charged $28.99 by zShoppers. Eversave apparently has little or no customer service and this company zShoppers has an answering message to write them an email. This is soooo frustrating.
At this point I send out a huge shoutout to Groupon! They are wonderful and make sure that every voucher I use is fulfilled or they fix it. They actually answer the phone and are friendly and helpful. I also had an incident with an Eversave coupon for dinner. I showed up with the voucher and they wanted to only take a smart phone app. Bad bad company and terrible customer service.
I ordered 5 pairs of swarovski diamond earings on Dec 14,2013
And was supposed to recieve by X-MAS that never happened!
I had called them several times n left several mgs
N They haven't called back? Was wrong with this company?
They are ripping people off! DO NOT ORDER FROM THIS COMPANY!
I have never purchase anything from this site ever, i checked my checking account i had a 399 purchase with my debit card. I didint do this purchase. I called eversave You wont be able to contact them all their voicemails are full and no way in speaking with a live rep. ( red flags all the way) I contacted my back and open a claim. I will not trust in entering your credit card info with them... I never purchase anything from there now do you see how unsafe it is to enter you information
Very user unfriendly website. They list a contact telephone number and when you try to call it, it says "Grasshopper is transferring your call and then recording says voicemail is full and not accepting calls. When I emailed them telling them I could not leave a message they emailed me back saying they do not take calls... Then why list a contact number.? Tried to cancel order placed in error and they said I could not cancel. I had to wit three weeks for item to come and then send it back. Thy gave me a credit. I don't want to do business with them again so what good is a Credit.
I only gave them one star so I could comment! This is a rip off and when you try to get ahold of someone to ask where your order is, they tell you to leave an email and they will get back to you in two days and that was three weeks ago. My advice would be to find a reputable site to order from THIS IS NOT A REPUTABLE SITE!
Try unsubscribibg to their emails... you get nothing. Sort of tells you how honest these people are. They haven't responded to any of these complains after being informed that they can.
I ordered an Eversave Coupon From TOCCS - for an Ipad case almost 2 months ago! I redeemed the coupon on the site and have NEVER received my order - I've repeatedly contacted TOCCs and Eversave and NO ONE has contacted me about this order! It is a ripoff! The number on the TOCCS site goes to someone named "Amanda" cell phone! RIPOFF! BOTH EVERSAVE AND THIS OTHER COMPANY! DO NOT ORDER FROM THIS COMPANY!
Be wary of Eversave.com vouchers
If you buy a voucher and don't check to see if the company being sponsored is still in business or still offering the promotion within 120 days, Eversave.com will not refund your money.
We have had two such experiences with vouchers that are good for 6 months or more, however when we tried to redeem the voucher in both cases the business was out of business.
Eversave's response to the matter is essentially "Oh Well"
They state that we didn't ask for a refund with 120 days?
How could we if we didn't have any knowledge the businesses they are promoting are gone?
Why would you ask for your money if the voucher is good for another 6 months?
Problem is you don't find out until well after the 120 days has expired, and you think you still have another half year to redeem your paid for voucher.
So here I sit sucked out of my cash with absolutely nothing and no help from the Eversave.com rip off machine.
This is a Rip-off and not sure how it can be legal?
Sure sound like stealing to me?
I would like to be a part of a class action on this company
NOT EVEN CLOSE TO GROUPON. PLEASE CHECK RETURN POLICY I BOUGHT TWO SAVES AND AFTER MONTHS OF ATTEMPTING TO GET THE BUSSINESS TO HONOR I GAVE UP AND ASKED FOR A REFUND THEY DON'T GIVE REFUNDS AFTER A MONTH THEY GIVE IT BACK IN REWARDS WHICH YOU CAN ONLY USE IN $5 INCREMENTS. I MAY AS WELL KISS THE MONEY GOODBYE BECAUSE YOU CAN'T TRUST THERE COUPONS. WELL PLANNED SCAM...
A word of caution if you buy a voucher from Eversave - be sure you've brushed up on your ability to see into the future, as you will need to know within 30 days whether or not a merchant will still be in business to honor it.
This I discovered when I tried to book housecleaning services in May (with a voucher that doesn't expire until October) for a company that has apparently gone out of business - as evidenced by the fact that the phone number on the voucher and on their web site is disconnected and multiple attempts to contact the business through the contact form on their web site have gone unanswered. When I explained the situation to Eversave and requested a refund, I was told that I could only receive a credit for Save Rewards.
Since you can only use a portion of Save Rewards for each purchase (and some purchases not at all), that means I would have to spend at least $100 more to use the Rewards they gave me "as a token of appreciation to me as a customer." And the best part is that the rewards were only valid for 2 months and expired at the end of June, so now I have nothing to show for their appreciation.
So - lesson learned. Wish it hadn't cost me $78, but now I know to stick with Groupon or Living Social and I will advise everyone I can to avoid Eversave.
P.S. Anyone else who is having this problem and wants to go to the attorney general, let me know. How many complaints do you need for a class action suit?
Notified I had won a $50.00 Staples Gift Card. Responded to Eversave as directed. Still waiting for the gift card to arrivei
Ordered so e earrings 3weeks ago still don't have them. Shame on me ordered something again nothing yet. Fool me once fool me twice but never again.
EverSave has a rating of 1.7 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with EverSave most frequently mention customer service, credit card and several times. EverSave ranks 330th among Coupons sites.