Sales answered my questions quickly and the online ordering was easy. My product downloaded and installed without a hitch.
Great site, easy to use. I get an email with a link to the software and a license key and I am good to go. It could not be easier.
Great pricing, easy to understand, fast. When they didn't have the product I ordered, they upgraded me to the next version for free.
The software download was easy and worked great! And trust me, I am no IT guy by any stretch of the imagination! Great experience, great price!
Absolutely no issues experience. Able to work with the shopping cart after several revisions and the shopping cart worked without a hitch!
I ordered two download packages (PhotoShop CS5 and Illustrator CS5) nine days ago on eValueSoftware's website since they showed as being "in stock". The sequence of events have been:
1) E-mail from them nearly immediately saying I'd have the downloads in 2 hrs
2) Four days later, I pinged them about the lack of a 2nd e-mail
3) Five days into this, they sent me PhotoShop's download
4) Six days into it, I asked what happened to Illustrator's download. They admitted that they are a LARGE company (after I accused them of being three yahoos working out of different garages) and didn't have Illustrator in stock
5) Seven days into it, they sent me BOTH PhotoShop (again -- different codes!) and Illustrator. When I tried downloading it, it wasn't compatible with my machine (despite ordering it correctly originally).
6) Eight days into it, they asked for the exact error code(s). I shipped it to them immediately with no response.
7) Nine days into it, and I've sent ten copies of the same e-mail to the two jokers who have fumbled their way through this customer interaction. At this point, I expect to have the software comp'ed, but I doubt they'll do that since they appear to be unaware of customer service norms.
Looking for an affordable download of Microsoft Word 2010, I found it at evaluesoftware and for considerably less money than retail outlets.
This place is great! I go for the digital download versions all the time. I always check with them for pricing and they always win!
Heard this website from a friend and I am so happy we found this website to download ms office. Fast response and it was so easy to use
I receive my downloadable software straight away. You did not have the version I had order but I was sent an upgraded version.
Thank You
Easy to use. I got exactly what I was looking for at a fair price and it was clearly represented on evaluesoftware.com.
The order was filled promptly and the download went smoothly. So far the software is working properly.
Easy to find what I needed and great prices. The object I purchased was out of stock and I was upgraded at no charge.
My request was handled quickly and without hassle. Within 2 hours, i owned and was using the software i needed!
Easily found the product I was looking for.
Price was clear, product choices were clear.
Ordering / cart / checkout was standard fare, no ambiguity.
No issues with ordering process. Download was fast and efficient and software installation was flawless.
The product I wanted was easy to find and the download instructions came quickly by email and were easy to do.
They do everything just as they are supposed to do. The service and products are all excellent. They are my preferred vendor now!
Answer: I just used evaluesoftware and expected an Adobe Acrobat X download within "2-4" hours per their e-mail to me. I soon receieved another e-mail that said they were out of stock for licenses and that it would be 5 days before I would be able to download. I read all of the comments on this site and called them immediately to get a refund but was surprised when they gave me a serial number allowing me to change my trial version (previosuly dowloaded from Adobe) to a full working version. The customer service rep did say they were out but she just happened to have an extra copy. I entered the serial number and it worked. So, other than the e-mail suggesting delays, I was able to purchase the software at a significant savings and get a serial number the same day. Now, whether this serial number is one that has several licenses attached to it or not, i do not know but I do have my software and it works. Thanks to all who commenetd on this thread. By calling I suspect I may have averted a problem similar to others.
Evaluesoftware has a rating of 4.5 stars from 596 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Evaluesoftware most frequently mention customer service, microsoft office and great price. Evaluesoftware ranks 185th among Windows sites.