This is the second time that I have used Evaluesoftware. Generally when something sounds too good to be true, it isn't. Evaluesoftware is as they advertise to be. I will continue to use them.
The Microsoft Office I order for download had the best price and the email instruction were easy to follow for my daughter who is 20 years old and away attending college.
Everything was very easy to find and the prices are very good. I had no problem downloading and installing the software. I will use them again when Ineed more software
I have been extremely impressed with the speed and service I have received. It has been next to impossible to find Windows 7 anything and Evalesoftware continues to come through for me.
Bought "Microsoft Windows 7 Pro SP1 OEM 32-bit Branded" for $86 and I was sent somebody's Dell Windows 7 DVD -- effectively a no-go. The DVD says, on its label, "The sofware is already installed on your computer. Use this DVD only to reinstall the operating system on a Dell PC" evaluesoftware did NOT disclose that this is what I purchased.
I was pleased. However, the instructions for download were not for the productI ordered. When I called customer service, the mistake was corrected almost I
Immediately.
Very easy to order. The email with the download and keycodes came immediately and the download was very easy. Was up and running in minutes. Great experience!
Ok, so I was looking around to try to find MS office and MS Visio 2010. They had what I needed and at a great price. The download was easy and eveything went well. I would use again 100%
Quick and easy, they were out of a certain software, so they upgraded me for free to the next level, how cool is that!
They are very easy to work with and their sales rep made sure I bought the correct product for my application. I highly recommend this company!
Cost is much lower than what I have paid in the past at retail stores and download process is very easy. Great experience!
Very easy to find what I was looking for. Loved the prices! Will go here first next time I need software
Easy to navigate, quickly found what I wanted. Download was fast, and once I followed the directions correctly, everything worked out.
I ordered VISIO PRO. The price offered was lower than other sites and it was a download which I wanted. Once my order was processed I immediately received a confirmation... then within an hour I had received my license key and download instructions PLUS a complementary upgrade to VISO PREMIUM because they no longer had PRO available... PREMIUM is more costly with more features then PRO. I was very pleased with the instructions and the ease of the download. Also very pleased that they didn't just cancel my order because the PRO wasn't available (although I did have that option).
I ordered my software (Outlook 2010) on a Friday of a three day holiday weekend at 4:00 in the afternoon Evaluesoftware.com's time. They warned me that they would not be able to process my download that day. Unfortunately, the "next day" was three calendar days away. I understood that, and it was no problem since I really was not in a ruch for the software. On Tuesday morning (first workday after the holiday), I still did not receive a download like. I called them and they apologized, saying that it had already sent. They resent it and I received it 15 minutes later. Through out the process I was afraid that I might get an education copy, since less expensive copies of Outlook were being sold with educational packages being delivered. Evaluationsoftware.com informed me that my software was back ordered, but, get this, they substituded a complimentary full version of Office Professional 2010 (the whole suite) in order to make up for the lack of Outlook. So, after all is said and done, they are the real thing. I had courteous and efficient service, and any delays were due to the unfortunate timing of having ordered just before closing time on a three day weekend. Thet even provided telephone support for downloading and installing Office, since I had already installed one or two parts of it at the 2010 level, although I was missing other components, and only had Word and Excel at the 2007 level.
I would not hesitate to buy from them again.
Answer: I just used evaluesoftware and expected an Adobe Acrobat X download within "2-4" hours per their e-mail to me. I soon receieved another e-mail that said they were out of stock for licenses and that it would be 5 days before I would be able to download. I read all of the comments on this site and called them immediately to get a refund but was surprised when they gave me a serial number allowing me to change my trial version (previosuly dowloaded from Adobe) to a full working version. The customer service rep did say they were out but she just happened to have an extra copy. I entered the serial number and it worked. So, other than the e-mail suggesting delays, I was able to purchase the software at a significant savings and get a serial number the same day. Now, whether this serial number is one that has several licenses attached to it or not, i do not know but I do have my software and it works. Thanks to all who commenetd on this thread. By calling I suspect I may have averted a problem similar to others.
Evaluesoftware has a rating of 4.5 stars from 596 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Evaluesoftware most frequently mention customer service, microsoft office and great price. Evaluesoftware ranks 185th among Windows sites.