Quick and easy. I found what I needed and at an extremely low price compared to everyone else. I received my download for my Microsoft student package within the hour of placing my order
Office 2010 Pro for $200 seems to be what draws a lot of people to these guys. Got a similar story to many others where the email was delivered promptly and it claimed we'd been "upgraded" to Professional Plus.
Here's the straight story, Plus is a volume license product typically sold to companies under a volume license agreement with an initial purchase requirement of 5 licenses. You get a nice website via Microsoft to manage your purchases all in one place. Evaluesoftware is apparently purchasing additional volume licenses under their own account and reselling them to end users as a "retail" product.
Spent about an hour on the phone with various Microsoft departments before getting to someone who could answer whether or not this was all above board, despite the somewhat deceptive description provided by evaluesoftware. Final verdict, this is a practice that is more frequently done when a customer requires the features of Plus, but doesn't need 5 licenses to open an account with Microsoft. It's kosher in their eyes if not a little unconventional. All that remains is the deception on the part of evaluesoftware in calling it a retail version. Volume licenses otherwise are valid on both a desktop and a mobile device for one user per license as they claim.
Also had some install problems caused by odd conflicts between the retail preinstall on new Dell laptops and the volume license install. Remove the preinstall and any other existing retail office products and you should be good to install the volume license copy.
We've ordered software licenses from this site several times over the past couple of years. Ordering is easy and the licenses come by email with-in a couple of hours.
Any software site that deals in OEM software you need to be careful with (OEM software is supposed to only be used by system builders, and has no manufacturer support, but lots of sites get around this by throwing in some useless piece of hardware that 'technically' satisfies the OEM license), but that being said I have ordered a copy of MS Office and Adobe Acrobat from this site and both activated fine. As far as the delay in getting a key to activate the downloaded software, it's happened on every site I have used (I am a computer consultant and buy 15-20 MS and Adobe licenses a year). You definitely have to carefully read what you are buying, I noticed someone was complaining about the MSDN subscription they thought they bought. There are multiple different flavors of this license, and the cheaper one that is for sale is exactly what they say, it's not the full Professional one.
So, buyer beware, but it worked for me so far.
Evaluesoftware.com has a good product at good price. They are very prompt filling orders. I have purchased product from them several times and have not had any problems.
It was super easy to get the software download I ordered. They actually gave me a free upgrade to the higher version of what I ordered. Quick & easy ordering. Thanks!
I placed the order with assistance from a point of contact and made three calls to confirm the download procedures. I am very pleased with the support, service, and product purchased.
The entire process or ordering and downloading was simple. I had the program I ordered processed and downloaded within a few hours. It was an excellent experience!
I purchased the download Adobe Acrobat Pro 9 and was very pleased with the speed and ease of placing my order and downloading/installing the software. I will certainly shop with them again.
I found they had the lowest price for the software I needed. They processed my order quickly and within a couple of hours I was up and running. No hassles, no problems.
Product delivered quickly and in perfect condition. Telephone contact staff pleasant and helpful. Documentation explaining download steps was clear and complete. And the price was great!
Quick service was awesome. My trial ran up and i needed it for class that night and i received it with no problem.
Came with step by step instructions
My purchase was easy and I was able to download the software almost immediately there after. Their communication was great and I will definitely buy software from them again.
Impressively excellent customer service and value offered. They maintained excellent communication and advising of status. They exceeded their projected order satisfaction times!
I had mistakenly order office for pc whereas I intented to order the mac version. When called, the problem was resolved very quickly and smoothly. Thank you
I found the software I was looking for at the lowest price on-line. Then I called to ask a question and they were very helpful. I purchased the software and everything went smoothly.
The order was seamless. The product was delivered timely. The download was very easy. I would definitely recommend the company to anyone that has software needs. Great for small business owners.
They are quick and responsive with great prices.
Plus they offer quick customer service. When they accidentally double billed me, the credit was quick.
The website was very user friendly. I didn't have any problem finding the product I needed and they delivered it well within the time the said they would. I would recommend others use it.
Answer: I just used evaluesoftware and expected an Adobe Acrobat X download within "2-4" hours per their e-mail to me. I soon receieved another e-mail that said they were out of stock for licenses and that it would be 5 days before I would be able to download. I read all of the comments on this site and called them immediately to get a refund but was surprised when they gave me a serial number allowing me to change my trial version (previosuly dowloaded from Adobe) to a full working version. The customer service rep did say they were out but she just happened to have an extra copy. I entered the serial number and it worked. So, other than the e-mail suggesting delays, I was able to purchase the software at a significant savings and get a serial number the same day. Now, whether this serial number is one that has several licenses attached to it or not, i do not know but I do have my software and it works. Thanks to all who commenetd on this thread. By calling I suspect I may have averted a problem similar to others.
Evaluesoftware has a rating of 4.5 stars from 596 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Evaluesoftware most frequently mention customer service, microsoft office and great price. Evaluesoftware ranks 185th among Windows sites.