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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Speedy transaction and availability of products.
Really easy
User friendly, hassle-free and quick. Thank you.
Easy
I transposed the quantity amount on 2 items in my order. I contacted customer service and Bryant took care of it immediately. Very courteous. Also received a day earlier than expected.
Best low low prices. Great quality. Fast shipping.
Easy to use site, reasonable shipping
Wish you used pay pal
Would like Trach and Field to be an option in application instead of search.
My order was revised due to unavailable items which further delayed order. Although, it did come on time, but was longer than other companies.
Prices were great & quality of items received seem good so far!
I couldn't get a person when I called support, I left a message, no call back, but I did receive an email confirming the order change that I needed.
Great shirts. Delivered in good time. Came sooner than the date originally stated. I will definitely be ordering from epic sports again.
The orders were completed before the scheduled date and the product was great quality.
Excellent
I ordered soccer/basketball shorts for my 11 year old daughter. There were many color varieties & styles to choose from. Shorts are good quality & fit as expected at a great price. Delivery time as stated. I will be shopping here for all of my sports apparel needs!
One wrong colored hat but I can deal with it.
Very high quality items, very good prices (great prices when on clearance), quick shipping and delivery, and excellent customer service (on those rare occasions when they've been needed).
Great product and very fast delivery.
Being a umpire for about 10 years everything was good but I think you should consider free shipping because everyone else I deal with do free shipping
This is my second order with Epic. The items were delivered on time and the quality is great. My daughter loved the sweaters. Will definitely be ordering from Epic again.
I loved everything. Great prices and fast shipping. Great quality. I would order again and I recommend all family and friends to order. Thanks again.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!