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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Sizing chart was inaccurate. Order according to the chart and items were the wrong sizes.
This years order shipped on time thank you
Overall good experience
Fast delivery, competitive price
Shipping costs are ridiculous. This will keep me from ordering again.
Great pricing and fast shipping.
Great value at great prices!
Product was here fast and was good quality for the price.
Easy site to navigate, check out process quick and easy and fast shipping
Arrived before arrival date and the quality of the hats is very good. The custom embroidery looks fantastic. Very happy with the whole process.
My overall experience was excellent in every way.
Very Quick Delivery, excellent products at very good prices-- With standard shipping, I received products within 3-4 days of placing order(s)--
We got our socks super fast. I would have given 5 stars, but I ordered ear warmers and got headbands. Most likely my fault but it looks like returning the almost $5 chinsey headbands is going to be a pain.
Epic has delivered very quickly for me every time. Their prices are also better than other sites, which makes me come back to them. Glad I found them!
Expectations fullfilled. Ive ordered before and Ill do it again. Close outs are cheap and good. Prices are very fair. Sizes are true. So far so good.
Ordered them for my boyfriend. Received right product in a timely manner and everything was correct from color to size.
Great softball mask great price I was really impressed with the shipping it ships quick.ive order twice from thm both products were great.
Will buy from this company again. Fast shipping. Product was good quality, as listed. No surprises. (Why do I have to have over 100 characters to submit this review?)
Good products
Was hard to get a hold of someone for printing so will be getting printing done elsewhere
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!