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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Rather have package delivered instead of having to pick it up from shipping company
Its always a great experience
It was great to found what I need it for my team
A very good website for baseball merchandise.
Good price
Everything was Great.delivery was a little slow.but overall worked out fine. The price of the product was very reasonable.Happy with my purchase...
Not enough sizes available for most products that I was looking for.
Low prices and quick delivery
Good product! Good price! Quick shipping!
Wish it would have shipped a little faster. Also, there is a sharp notch on the shot put, it would have been nice if the entire put was smooth since my son is putting it to his face/neck.
Very happy with my purchase, received my order quick and worry free. High quality products to be expected, I must tell the world... epicsports is the best by far for most sporting needs. Thank you
Everything that I ordered came in just as it was supposed to. I would recommend anyone else to shop with you. Thank you, from a satisfied customer.
Just what my boys needed for soccer practice / games!
Epic is my go to supplier when I need something.
Shopping on EpicSports.com was simple and the prices are economical.
Great price on team socks, ordered 24 pair and the color is spot on which is hard to do with the color orange. Fast shipping. I will be a return customer.
Great delivery, product & service as always!
You put the wrong number on the back of the jersey and when I called customer service they refused to give us expedited delivery on the new, correct numbered, jersey so we didn't have it in time for our game. Epic Sports should have upgrade the shopping to expedited since the mistake was 100% their fault.
As always, Love Epic!
So far so good... Good rates and the product looks to be good... I got my gear on time and everything is great... I will buy again - soon...
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!