
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Your website had a lot of varieties on the things I try searching hard for on other sites that doesn't have what I'm looking for...
Everything was great. The shipping took a bit longer than most sites but my package arrived when promised.
Order here before and had no problems.
Shipping took a bit long but I am happy with the product.
Concern with the item being on back order and notify.
I like the material. Its light and breathable.
Great always comes thru with everything I need to get done
Good price and fit, timely shipping
They are smaller than I thought
I like the product I bought. I was not happy with the shipping, delivery speed. But overall it was good. Would definitely shop again
Always recommend Epic Sports to my fellow baseball moms
None
Products accurately described and promptly delivered.
Good price delivered on time
I ordered 4 pair of baseball pants and when they arrived the pants were all opened and not in a bag at all. They were all same color and type but 2 pairs look used and not like the other 2 pairs. I know they were on sale but it didn't say used pants. I will continue to order from you but not real happy with my last order.
Thanks TR
My husband is on medicine that makes him sensitive to the sun and he loves these epic sports shirts. He wears them everywhere!
It was an amazing experience
Delivery took too long
My son got a gaiter for baseball. Loved it so much, I ordered more for other kids for the school year.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!