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EpicSports

Sports/Basketball

EpicSports

4.5

89%

of reviewers recommend

EpicSports

Positive reviews (last 12 months):

Overview

EpicSports has a rating of 4.5 stars from 29,859 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EpicSports most frequently mention good quality, great price and timely manner. EpicSports ranks 1st among Basketball sites.

value

257

quality

243

This company does not typically respond to reviews

Instant Feedback

211,116 reviews

+174

How would you rate EpicSports?

Rating

5 Stars

72%

4 Stars

16%

3 Stars

5%

2 Stars

2%

1 Star

4%

Timeframe

All Time

Past week

Past month

Past 6 months

Past year

Other

Verified purchase

Verified site experience

Contains image or video

English only

Reviews that mention popular keywords

epic sports (2175)

customer service (1620)

restocking fee (216)

quality products (456)

baseball pants (176)

return policy (71)

delivery date (160)

delivery time (429)

credit card (58)

DEREK S.

0 reviews

0 helpful votes

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August 18, 2017

GGRREEAATT!

Date of experience: August 18, 2017

JORGE D.

0 reviews

0 helpful votes

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I HAD A GREAT EXPERIENCE SHOOPING WITH YOU

March 24, 2020

I HAD A GREAT EXPERIENCE SHOOPING WITH YOU

Date of experience: March 24, 2020

Texas

1 review

0 helpful votes

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October 28, 2024

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Date of experience: October 28, 2024

Mexico

1 review

0 helpful votes

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April 2, 2023

ENTREGAS A TIEMPO Y BUENOS PRECIOS, PRODUCTOS DE EXCELENTE CALIDAD

Date of experience: April 2, 2023

Illinois

1 review

0 helpful votes

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September 13, 2016

.

Date of experience: September 13, 2016

charles c.

0 reviews

0 helpful votes

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March 26, 2020

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Date of experience: March 26, 2020

Ohio

1 review

1 helpful vote

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April 25, 2025

Orders 12 youth team belts. After ordering in onen color I realized that I should have went with the second option. Epic CS was quick to help me fix my order and got our belts to us in time before out first game. Everyone's belts fit great!
Thanks

Date of experience: April 15, 2025

Hawaii

1 review

0 helpful votes

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April 20, 2025

I ordered several visors for nearly $40.
They were returned to sender after being undeliverable even though I confirmed my address for accuracy. They gave me $13 back after their processing fees. I would not recommend doing business with them at all.

Date of experience: April 10, 2025

HECTOR R.

0 reviews

0 helpful votes

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February 28, 2019

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Date of experience: February 28, 2019

JOHN M.

0 reviews

0 helpful votes

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July 2, 2018

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Date of experience: July 2, 2018

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Q&A (37)

Question

How long does shipping take? If I ordered today It says I wouldn't receive my merchandise until 9/16

Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.

By Dawn N., over a year old

See more answers (10)

Question

do u have to pay a lot for shipping?

Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible

By DT F., over a year old

See more answers (4)

Question

It sounds like you had an extremely frustrating experience with Epic Sports. Customer service issues like these can feel infuriating, especially when

See more answers (0)

Question

His is this company still in business? Their customer service is a laughing stock, There isn't any. Texting a "chat bot" is just plain laziness!*#^!

See more answers (0)

Question

There is No live customer service person to talk to, you have to text a "chat bot" because they could care less to have an actual person to talk to!

See more answers (0)

Question

Why is this company so bad! No customer service at all! I just want my money back and their is no live person to talk with! Horrible!

Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!

By Cheryl M., over a year old

See another answer (1)

Question

Epic Sports I will never support this company again you can't get a refund because it's on clearance and no exchange

Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

By Cheryl M., over a year old

See another answer (1)

Question

what is axl? I wear xl.

See more answers (0)

Question

What I AXL I wear XL

Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!

By Joan J., over a year old

See another answer (1)

Question

shopping cart won't load

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Basketball, Uniforms, Soccer
Wichita, KS, United States
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Jay R.

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Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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