EpicSports

The shorts themselves were fine (although looked to run a little small), however when tracking my order because it was several days later than it should have arrived it had been in my main distribution center twice and then sent further away to other states before coming to me. For price of shipping and size/weight of item, if you are sending USPS you should probably be sending priority mail. My cost of shipping easily covered the cost of priority mail.

I'm a repeat customer and for good reason. Epic's prices are great and they offer high quality products.

There are areas that need improvement, however. The turn around time is not impressive at all. The designs are extremely limited, so your customization cannot be creatively at all. Lastly, customer service can improve a lot. Communication is slow and without purpose.

Overall the pros outweigh the cons and I will continue to shop. Hopefully they improve where they are able to though.

I have only need two things from this site and both times shipping was messed up and even played 18 extra dollars for today air and it came in five days and would not refund the money I told him to go F themselves and I will shop elsewherE. Too many other stores to go to and shop so don't understand their reasoning for not helping customers when they know they will leave and spend money elsewhere. Corporate needs adjustment and better find it quick

Recently purchase a product from Epic sports that arrived damaged. Even though their policy was satisfied by notifying them with pictures, they were more concerned with not having to pay anything and denied the claim to replace the damaged product using the freight companies refusal to accept responsibility for the damage. Epic sports is a middle man and only worried about their bottom line. I would take my business elsewhere to somebody that has values and follows them.

Order from Amazon instead if you can find similar items. You can't return items without paying for shipping and a restocking fee with EpicSports. I ended up spending about $35 between return shipping and restocking because the sizes of jersey's they sent me were about 2 sizes to small from what there sizing chart says. What a waste of time and money. Never again. Epics sizing chart is way off. I was stuck eating the cost. Epic Failure.

I ordered online with only 2 weeks away from the tournament and I received the Jerseys I ordered online within a timely matter to get them lettered and ready for the basketball tournament. Did not have any problem ordering and they shipped out right away which I liked because usually it takes 2-3 days before a company even ships the product. Will definitely order through this company in the future if I ever need anything else that is related to this company!!

If it was only possible to give zero stars.
I ordered over $2000 of merchandise for a baseball team. Charged out the nose for shipping and missed the delivery date by over a week. I am still waiting on a separate order that I ordered over a month ago.
Good Luck getting through to customer service unless you are willing to sit on hold for well over an hour. Selecting the call back version may get you a call back over 8 hours later. They feed you typical "customer service" lines, until you call them out on it. LESSON LEARNED - Stay away from Epic Sports.

I would not use this company again, ever. Their policies are very desperate and they seem bent on sending poor quality and insisting that customer pays for it! I went through big headaches to save $5. This place is not worth it!

Everything I needed for my daughters & son sports through high school years and travel ball football, basketball & volleyball, softball was always there when I ordered any items. They were quick in delivering my order. Their prices were amazing especially on softball pants which I ordered like 7 pairs. I was very please with everything. I will still continue to shop there. Still to this day my daughter still has her softball pants and is now in college. Great quality material. Thanks EpicSports.

The shirt and hat I ordered were the perfect color for what we needed and the material felt great and was comfortable. Unfortunately, the sizes run very big. My son usually wears a 6/7 in dri-fit type shirts and they are very fitted so I ordered a small and it was huge. So order a size or two smaller than you normally wear. I did contact customer service and they were very helpful and sent me quick directions on how to return the shirt but since it was only 1 shirt and so inexpensive we just made it work.

So far, I've purchased THREE for my almost 11 y. O., 6lb Pom. He has a skin condition and his fur doesn't grow on his back; these are light-weight, cool, and most if all, protect my fur baby's skin from the sun!