• Express Online Training

Express Online Training

Overview

Express Online Training has a rating of 4.6 stars from 123,508 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Express Online Training most frequently mention white card, online course, and training experience. Express Online Training ranks 6th among Education Other sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 6.7%
Positive
1
Neutral
0
Negative
14
8
See all photos

What reviewers want you to know

Positive highlights

  • videos explained and demonstrated things in an easy to understand way and the course notes were informative.
  • It was a good training experience, helpful and teaches a lot that is needed to know within the workplace.

Critical highlights

  • Because my work is coming the next day, I have to pay $105 to get this stupid priority service.
How would you rate Express Online Training?
Top Positive Review

“Professional Training made easy”

Deborah W.
2/18/23

Did online course and was impressed with the substance of the course materials, methodology of training and assessment, and ease of use of website, particularly the student dashboard. The flexibility of doing the course was super helpful. Very helpful and personable support staff available, and the communication was nothing short of brilliant (emails advising of your progress and status of assessments; assessor comments on submissions, etc). Have already signed up for another course due to the silky-smooth experience with EOT.

Top Critical Review

“AVOID AT ALL COST!”

Tesla S.
12/10/23

Please avoid this course provider at all cost, I took online white card with my colleagues, we did it on the same time yet different standard were applied to everyone of us. Despite given the same answer, some passed the test, while some need to re-attempt it. They purposely review your answer late to pressure you into subscribe to their "urgent" service. Customer service is rude and loud will not listen to your explanation. Again customer service is not consistent, some colleague able to get their white card posted out from WA and some were rejected by their request. PLEASE AVOID USING THEM!

Reviews (123,508)

Rating

Timeframe

Other

Reviews that mention popular keywords

course notes (34) training experience (21) priority service (12)
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Tinikka M.
1 review
0 helpful votes
November 21st, 2019
Verified purchase

Very good training experience. They give you all the information and notes needed to answer the questions. Really enjoyed the scenario videos.

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Ghulam S.
1 review
0 helpful votes
April 12th, 2018
Verified purchase

Training which I gone through is fabulous and very understandable. Question /Answering is really deigned very well, user friendly, easy understandable and very convenient for everyone even whoever doesn't have much interaction with computers or smart technology.

Thumbnail of user deborahw2242
1 review
1 helpful vote
February 18th, 2023
Verified purchase

Did online course and was impressed with the substance of the course materials, methodology of training and assessment, and ease of use of website, particularly the student dashboard. The flexibility of doing the course was super helpful. Very helpful and personable support staff available, and the communication was nothing short of brilliant (emails advising of your progress and status of assessments; assessor comments on submissions, etc). Have already signed up for another course due to the silky-smooth experience with EOT.

Tip for consumers:
If you read all instructions prior to "jumping in", this training site is clear and easy to use.

Service
Value
Quality
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Emily F.
1 review
0 helpful votes
June 5th, 2019
Verified purchase

I liked that you were able to step away and keep coming back to it, as a busy mum it allowed me to continue at my own pace and not rush the process.

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Desmond K.
1 review
0 helpful votes
March 9th, 2019
Verified purchase

Allowed me to take the course at the time and pace I required. I felt it allowed me to learn the content better.

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Taijanah A.
1 review
0 helpful votes
March 3rd, 2019
Verified purchase

I learnt many things I didn't think were necessary to acknowledge in the construction industry

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Angus W.
1 review
1 helpful vote
August 22nd, 2019
Verified purchase

The site is quick and easy to use. It is all very approachable and very well laid out. Also expense wise.

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Liam P.
1 review
0 helpful votes
February 8th, 2019
Verified purchase

post payment made the process a lot more pleasant, knowing I have already passed before spending all that money

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Steven S.
1 review
0 helpful votes
April 12th, 2018
Verified purchase

After wwork collegues attending class room training from another provider and came back with negative views and relevance of that course. I decided to attempt this online course and found it it be interesting and not a chore to complete. congratulations on developing a great assessment and training tool

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Tamilarasi O.
1 review
0 helpful votes
September 5th, 2019
Verified purchase

the good experience was the system was designed in such a way we are not able to proceed until the current assessment marked and we get through all the questions right before proceeding to the next ones. this give us full and full knowledge to read and understand every slides completely

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Brendon W.
1 review
0 helpful votes
April 25th, 2019
Verified purchase

The course was very well outlined, there was little to no confusion in terms of completing the course and submitting my work.

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Francis A.
1 review
1 helpful vote
August 30th, 2019
Verified purchase

As a student getting an RSA is difficult but this online course help me a lot, because of that i'll be able to apply to different areas in Hospitality Industry! Thank you so much! Indeed, very helpful!

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Katelyn L.
1 review
0 helpful votes
April 12th, 2018
Verified purchase

it was easy to understand and I feel much more knowledgeable about the work place rules, etiquette and safety precautions

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Brody G.
1 review
0 helpful votes
May 17th, 2019
Verified purchase

It was a learning experience that was engaging, and uses real life scenarios from experienced and qualified training systems.

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Edward C.
5 reviews
0 helpful votes
April 4th, 2020
Verified purchase

Easy and convenient to use on line. Could not use Mozilla Firefox or Microsoft Edge to do the video assignments - after several failed attempts I contacted the help line and was advised to use Google Chrome. This worked really well - it would have saved a lot of time and frustration had there been a note giving this advice in the initial instructions.

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Barry D.
2 reviews
0 helpful votes
June 8th, 2019
Verified purchase

I have had very little experience in this field so I enjoyed the training and found it enlightening.

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HEMANTAKUMAR C.
1 review
0 helpful votes
October 27th, 2018
Verified purchase

The training was very good as it gave a overall idea the acts that are followed in other states in Australia. Careful reading of the course content will help anyone get through it. I would recommend this course to everyone who really want to avail RSA in responsible way not for the sake of job. Thanks

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Jasmine Z.
1 review
0 helpful votes
December 13th, 2019
Verified purchase

Easy to use. Fast response with marking which was great to move on to each new section. Easy to understand. I was able to train into the night which was extremely helpful. Really great overall.

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Mikayla R.
2 reviews
1 helpful vote
May 16th, 2019
Verified purchase

Occasionally the screens would continue to load - had to go back/cancel and recommence and wait to load again successfully

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Lucy K.
3 reviews
16 helpful votes
July 1st, 2019
Verified purchase

The information I needed to complete the questions was supplied in a logical and organised way that was easy to access and learn from.

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Michael T.
1 review
0 helpful votes
March 7th, 2020
Verified purchase

SURPRISINGLY PAINLESS UX FOR A LARGE AMOUNT OF CONTENT COVERED - FOCUS ON INDIVIDUAL HAVING THE CRITICAL SAFETY INFO BROUGHT TO ATTENTION RATHER THAN JUST FORCING POTENTIALLY DIFFICULT AND INEFFECTIVE MEMORISING & REGURGITATING METHOD

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Marcos U.
1 review
0 helpful votes
July 18th, 2018
Verified purchase

Honestly, I'm the kind of person that never leave 5 Stars feedback asI believe there is always room for improvement. However, not in this case, from the first click to when my card arrive I was informed/update on the way. The website and the way the elearning course has been designed is the best interactive solution I've seen so far and hey I work in Information Technology. I really like the voice recording and the video tasks. Well done guys.

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Louis G.
5 reviews
0 helpful votes
May 28th, 2019
Verified purchase

Content is set up very conveniently and user-friendly. Content are meaningful and provides plenty of information.

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Rutakina C.
1 review
0 helpful votes
April 12th, 2018
Verified purchase

Great price. Test was great with help if needed. Definitely recommend anyone for quick and easy to understand application

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Paul D.
8 reviews
11 helpful votes
June 18th, 2019
Verified purchase

Easy to Understand and you can refer back to the material to answer the questions which helps take the information in properly

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Thumbnail of user leighc49
Leigh C.
Typically does not respond to reviews

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