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The company appears to have a solid reputation for providing effective customer service, particularly in assisting customers with Roku device activation and troubleshooting. Many users appreciate the guidance offered, highlighting the reliability of the support provided. However, there are concerns regarding the clarity of instructions and potential complications when integrating their devices with other equipment, such as sound bars. Overall, while customers generally express satisfaction with the assistance received, there is room for improvement in communication and support clarity to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
They Providing Roku customer service and give gudie to activate roku. First of all, you've to make sure that the Roku.com/link player is linked directly to the television. When the TV is linked with the AVR or the sound bar, you can disconnect it in the first place and connect it back to the TV. If you notice any hassle with the sound bar, it is very simple to troubleshoot
After this, ensure that the TV is turned on and push a button on the Roku.com/link remote control to confirm that the device is not in a standby mode