Enjify has a rating of 1.2 stars from 137 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Enjify most frequently mention customer service, live chat, and credit card problems. Enjify ranks 377th among Gaming sites.
This company does not typically respond to reviews
I read some of the reviews and got scared but it was actually really good. I god a game that is usually £60 for only £30. Very good site
I have had issues and have been trying to contact customer support for a few days now but havent heard anything. I have tried multiple times over different days via email, the live chat ect to get help but they just wont answer. Really bad customer support. I feel like ive been scammed out of £35. Don't use this website.
I have had issues and have been trying to contact customer support for a few days now but havent heard anything. I have tried multiple times over different days via email, the live chat ect to get help but they just wont answer. Really bad customer support. I feel like ive been scammed out of £35. Don't use this website.
Products used:
It was a game. but i can't even play, customer help is ridiculously bad as in there was no one answering bad.
Two orders i.e. ******* and *******, placed for 2 games, one was an empty account received and 2 was a shared account received so you cannot play the game at will. Customer Service doesn't seem to exist. I want a refund or this site needs to be flagged as a danger.
Products used:
NONE
Not getting a serial key, but instead getting an account that doesn't know what will happen in the future. You need to understand the T&Cs of each platform for your game console. Your console could get banned.
Tip for consumers:
too dangerous to recommend to others
Products used:
sale of accounts containing games
Customer service refuses to exchange the product and makes several false promises. Still no help was offered emails went unanswered
Stay away from this service.
Just purchased a childhood favourite of f1 2018. Well not so much child hood but more of a throwback. And it works. Code/account they gave me to login in to download the game worked. Customer service was fine and went through the process. Tbf the game was £6 so not much to complain about. I probably won't use again. It was a one off thing just to finally play it again
Order placed but never received. No communication, no one wants to help you. No one responds. It's just a big scam company. This company needs to disappear.
They give you an account instead of a code. Now the account does have the item on it so it is correct but they could specify it in the ads. If you are buying switch games/DLC just change the account to primary console and you're good.
I bought a game on account, recovered this account, there was nothing on the account. I had to even create the gametag, so the account was completely new and unused. SO THIS IS AS BIG OF A SCAM YOU CAN GET WITH BUYING GAMES ONLINE, DONT USE THIS SITE! The chat bot as well as the FAQ's page are $#*!, you won't get in touch with real employees and you won't get a refund, they just steal your money and don't care about the client.
Tip for consumers:
AVOID AT ALL COSTS, there are many good alternatives who will actually sell you something in stead of scam you, take your money and leave you empty handed.
Products used:
Nothing but a empty account without game
I've bought today in the afternoon a game. I haven't got it yet. I also haven't got an answer, although they are apparently online in the chat, and I also contacted them via email twice... This is unacceptable, the people should come together and report this scam.
Total rip off they are fake and steal peoples money and never give you what you pay for.Avoid at all cost.
Tip for consumers:
It's a scam site
Products used:
Zelda
Avoid at all costs
Purchased a switch game for digital download
Instead they provide me some dodgy Nintendo account login
Request refund and completely ignored, then when response comes it's ignoring of the issue.
I have started section 75 chargeback in UK
Tip for consumers:
Refunds offered but impossible to get, if you do use, purchase on a credit card, I am having to use UK section 75 regulations which will get my money back for miss sold services
Products used:
None, absolutely horrendous
I read some of the reviews and got scared but it was actually really good. I god a game that is usually £60 for only £30. Very good site
Tip for consumers:
Don't be scared of the bad reviews it's actually really good
Products used:
Videogame
I have been scammed by this company. I bought my son the new Zelda for the Switch with my credit card, but nothing was delivered. Even after many emails and through the poorly accessible system that should help you, I still have not received anything after 2 months. Not even my money back. I did get from Google that my account here had been hacked. Be careful with purchases through this network. It will only give you a headache. This site should be removed from the internet immediately.
They refused to give me a refund after 48 hours, super bad customer support with copy paste answers. My game is still not delivered and they have no eta when it is due
Having ordered a game failed to receive faked to get a refund and failed led to get an exchange. Order through them at your peril. You have been warned
Absolutely aweful, delivery took over a day when quoted as instant, refused refund after verification process was not as described (sold as key but provided account) prior to purchase. Once activating they refused to be helpful and was told "Just download and play the game" when I asked to secure account provided then finally removed the purchase because I tried to secure provided account as it was a violation... avoid these clowns at all costs, thanks.
Tip for consumers:
DO NOT USE THIS SITE!!!
Products used:
I initially asked for a refund but they claimed no refunds. I didn't receive the product purchased as I was told I violated the install process and voided my product.
All the games I bought on xbox one work!
Also to a friend on ps5
Within 2-4 hours you will receive an email with login details
Email / password
And instructions on how to turn on the game
Step by step 23... in point 7 write in the live chat and he will send you the activation code... he will send it right away and that's it
Excellent communication live chat
A quick write-off in the event of a problem will send an activation code in the event
Needed to install the game
So i don't know why people write bad reviews here
I am extremely satisfied
I was initially excited about the attractive prices for games on Enjify. However, this excitement was short-lived. Instead of a direct download, I received login details for an account to download a demo version of the game from the Nintendo shop. To my dismay, these login details did not work.
When I tried to contact customer service, I was directed to a chatbot, which made the process more difficult. After several attempts, I finally spoke to a person who promised to send new login details. However, I have not received anything further.
My advice: be cautious. If the price of a game seems too good to be true, it probably is. Based on my experience, I would advise against making purchases from Enjify.
This website is a scam.
This leads you to believe you are buying a CD Key (mentions Key multiple places on the site), then sends you an account which you can't even use till they activate it.
Feel like you've been lied to? Support will just insult you, refuse to refund you, and quote unrelated laws to try and defend themself.
If you have fallen prey to their scam, go through your bank for a refund.
DO NOT USE
Tip for consumers:
Do not use the website, it is a scam
Products used:
Games