English Tea Store
Overview
English Tea Store has a rating of 4.7 stars from 5,487 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with English Tea Store most frequently mention customer service, timely manner and great selection. English Tea Store ranks 1st among Tea sites.
service
229
value
102
shipping
105
returns
11
quality
103
This company responds to reviews on average within 14 days
Instant Feedback
23,274 reviews
How would you rate English Tea Store?
Arkansas 1 review 0 helpful votes
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Yea Party
September 6, 2023
Updated review
It was great! Everything went smoothly. I would use them again for my next purchase.
Date of experience: August 7, 2023
Date of experience: July 24, 2023
Nebraska 1 review 0 helpful votes
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Great service!
September 7, 2023
The English Tea store offers wonderful teas at fair prices!
Date of experience: August 8, 2023
Ohio 1 review 0 helpful votes
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I like the peach organic tea
September 8, 2023
I like the peach organic tea. Nice flavor, packaged well
Date of experience: August 9, 2023
Utah 1 review 0 helpful votes
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Lovely set, arrived on time
March 9, 2023
Loving my Purple Pansies! What a beautiful tea set!
Date of experience: February 7, 2023
Ohio 1 review 0 helpful votes
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Christmas Tea
December 20, 2022
Delivered in a timely manner. Will give as Christmas gifts for family and friends.
Date of experience: November 20, 2022
Colorado 1 review 0 helpful votes
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User friendly
October 19, 2023
The website was very user friendly. My order came on time and had several updates for tracker.
Date of experience: September 19, 2023
Rhode Island 1 review 0 helpful votes
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Wonderful experience
April 22, 2023
Updated review
Had everything I needed and more Always enjoy shopping from this store
Date of experience: March 23, 2023
Date of experience: January 31, 2022
New York 1 review 0 helpful votes
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Great online store
January 10, 2023
Great site with quick order delivery. Will buy from them again.
Date of experience: December 11, 2022
Virginia 1 review 0 helpful votes
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Excellent products.
December 31, 2022
Excellent. You had all the products that I wanted.
Date of experience: December 1, 2022
California 1 review 0 helpful votes
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Everything was as advertised.
November 22, 2022
Well packaged and arrived in a short time.
I am enjoying everything.
Date of experience: October 23, 2022
North Carolina 1 review 0 helpful votes
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It was fine.
September 18, 2023
Interesting, easy to find things, purchased teas and bags for my daughters Bridal shower tea.
Date of experience: August 19, 2023
Wisconsin 1 review 0 helpful votes
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Great product
March 18, 2023
Shipped quickly. Had ice packs to keep items cold. Very satisfied.
Date of experience: February 16, 2023
Michigan 1 review 0 helpful votes
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Good tea, good service
March 16, 2023
I like this tea. Tart, but add a little honey and it's delicious.
Date of experience: February 14, 2023
North Carolina 1 review 0 helpful votes
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Barry's Irish Breakfast Tea
March 14, 2023
Have been ordering this for quite a while. It always arrives on time and in good shape.
Date of experience: February 12, 2023
Rhode Island 1 review 0 helpful votes
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Cadbury Orange
May 13, 2023
Great purchase and enjoyed by all who tried these delicious eggs
Date of experience: April 13, 2023
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- New Stanton, Pennsylvania, United States
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Business History
The English Tea Store is an online retailer that specializes in the retail niche market of tea, tea products, snacks and foods imported from the United Kingdom and other parts of the world. The English Tea Store is a subsidiary of Online Stores Inc., an e-commerce conglomerate with seven other sites and companies under its umbrella. Among the Online Stores Inc. family joining The English Tea Store are the United States Flag Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and its most recent addition, Northline Express. Online Stores Inc. is an A+ rated member of the Better Business Bureau of Westmoreland County.
The English Tea Store offers well-known brands of tea from the United Kingdom, chocolate, cookies, biscuits, Christmas cakes, candies, teapots, tea sets and tea accessories, gift baskets and a wide assortment of packaged foods.
The English Tea Store is a privately owned family business that has its own proprietary brand of product which comes in a variety of flavors and blends known simply as English Tea Store. The company also brings in PG Tips brand tea, one of the most popular brands of tea in the United Kingdom for the last 75 years.
The site and all of its products imported are overseen by founder and CEO Kevin Hickey, a native from England to offer as legitimate experience as possible in all the goods offered. The company offers over 100 different kinds of tea, popular British snacks and food, tea-making appliances and accessories from the United Kingdom and different parts of the world.
Online Stores Inc. along with the English Tea Store and its brother and sister companies have seen positive recognition in their respected markets.
The English Tea Store currently has a 4.5-star rating on Trustpilot based off of just over 23k customer reviews as of June of 2022.
History
The English Tea Store was founded in 2003 by Kevin Hickey. Hickey, originally from the United Kingdom wanted to offer a service providing and importing popular brands of English tea and correlating British snacks, bringing the traditional English pastime to an American and worldwide audience. His involvement with the company and oversight of products offers an authentic experience to this retail niche market.
Recognition
2021:
• English Tea Store was ranked #25 in Best Online Shops in "Food," category by Newsweek
The English Tea Store offers well-known brands of tea from the United Kingdom, chocolate, cookies, biscuits, Christmas cakes, candies, teapots, tea sets and tea accessories, gift baskets and a wide assortment of packaged foods.
The English Tea Store is a privately owned family business that has its own proprietary brand of product which comes in a variety of flavors and blends known simply as English Tea Store. The company also brings in PG Tips brand tea, one of the most popular brands of tea in the United Kingdom for the last 75 years.
The site and all of its products imported are overseen by founder and CEO Kevin Hickey, a native from England to offer as legitimate experience as possible in all the goods offered. The company offers over 100 different kinds of tea, popular British snacks and food, tea-making appliances and accessories from the United Kingdom and different parts of the world.
Online Stores Inc. along with the English Tea Store and its brother and sister companies have seen positive recognition in their respected markets.
The English Tea Store currently has a 4.5-star rating on Trustpilot based off of just over 23k customer reviews as of June of 2022.
History
The English Tea Store was founded in 2003 by Kevin Hickey. Hickey, originally from the United Kingdom wanted to offer a service providing and importing popular brands of English tea and correlating British snacks, bringing the traditional English pastime to an American and worldwide audience. His involvement with the company and oversight of products offers an authentic experience to this retail niche market.
Recognition
2021:
• English Tea Store was ranked #25 in Best Online Shops in "Food," category by Newsweek
Company Representative
Marcia M.
Typically responds within 14 days
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Alicia, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!