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English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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Easy to order and having PayPal as an option is very convenient.
Item is a gift. Box is very nice looking. Arrived in a timely manner.
I found English Tea store several years ago while scouring the web for a cream and gold medium teapot to match my china and tablecloth. Sure enough, they had one. I've since used them as a resource for other goodies - like Christmas pudding.
I really wanted clotted cream to celebrate Christmas and my English hertiage. The English Tea Store shipped it and no one else would. I'm so happy I can have it with my scones and on my christmas pudding. A real treat in the Virgin Islands.
Fast delivery and great prices for premium products! Will definitely shop again with English Tea Store!
I either missed the description or it does not say that the Red Berry set says "Merry Christmas". That would've been great information to have. Also, my credit card was charged but I had to call in and verify that I actually placed the order. Maybe that's something you should verify BEFORE you charge the credit card.
Well organized and easy to navigate! Items are fresh and delicious! I will definitely be a repeat customer!
Need crisps... lots of crisps- Also a larger variety of goods would be nice.
I ordered a Brown Betty teapot, it arrived in very good condition, and I'm happy with my purchase! I only wish you still offered the beautiful tea cozies you used to have. I have received and used up 4 or 5 of these, and I would replace them if I could.
Great choices and service from a reliable seller. No issues at all!
Easy to order from and excellent shipping based on previous order deliveries.
Quick, easy and just what I was looking for. Great resource for the flavors you miss.
My husband has plum pudding every Christmas. This is the perfect size for one. The brandy butter topped it off well. We cannot get HP where we are, so thank you for this British staple.
The package was nicely packed to keep items from breaking. The set is beautiful and looks elegant in porcelain and is affordable.
I wanted to try something different, but I wasn't satisfied with how long it took for what they look like when they got to me.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Kena, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!