From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
This item is quality plus and makes a beautiful table setting. My friends were very impressed.
This literally took me about two minutes to go over the selection, add to my cart, and enter payment details. Shipping and handling was very reasonable.
I am a returning customer! Great shop.
So glad to be able to have this site to get the great products they have from the UK.
After two emails to Support and no response re a broken jar in the delivery a call took care of things
When my order arrived a couple of items were missing. I contacted customer service and I was quickly refunded.
Great product selection, great pricing and very efficient reliable delivery. I look forward to ordering from them every year!
The site is easy to navigate and has much better prices than other places I've looked. They shipped the items both quickly and carefully. Nothing was broken upon arrival. The items are very good quality! I'll be ordering again in the future to add to my daughter's tea parties.
I am satisfied with the purchasing process and hope to purchase more in the future.
Website is hard to navigate and prices went up way too high.
Dear Margery, Thank you for bringing this error to our attention. We have a dedicated Web Development team who will receive this information to improve your experience with our website. We apologize for the inconvenience this error has caused you and appreciate your patience as we work to resolve this issue. You feedback helps us do better, we appreciate your comments!
Online purchase was easy and delivery was prompt. I have purchase items before and will continue to use this company.
Great selection of teas that are not available locally!
The company is honorable and delivers what they say. I absolutely love the jams it's all according to someone's taste. But never disappointed when ordering and getting a delivery.
I was born and raised on the East Coast and loved the tradition of mince pie on Thanksgiving and Christmas. I've lived in Minnesota for many years and it is difficult or impossible to buy mince pies. I ordered mini mince pies and am very happy with them. Ordering was easy and the mini mince pies are wonderful. They are so delicious that I plan to buy them all year. They make the holidays so much more joyful and I plan to make the rest of the year joyful too.
Nice shopping experience and lots of options. Will shop again.
Easy ordering, great service, on time delivery, and quality product.
The place I usually get the tea is out you have a new customer. Merry Christmas!
Great customer service. I have always had a great experience with the English Tea Shop
Any time I have placed an order online the items arrived quickly. I order stuff online that I can't find in the store and never had a problem with availability.
Very happy with my purchase. The order arrived in perfect condition.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mark, Thank you for bringing this error to our attention. We have a dedicated Web Development team who will receive this information to improve your experience with our website. We apologize for the inconvenience this error has caused you and appreciate your patience as we work to resolve this issue. You feedback helps us do better, we appreciate your comments!