EnergyFirst

Really average 2.5 Stars, here is why: Zero stars for you Chat that was NOT available during my check-out - this is how you lose business especially me a new customer. Still I persevered and called your 888 number and Tamara was the best - 5 starts for her in listening and answering all my Q's. Hence 2.5 average.

Gerardo Ramos:
Hello, I am new to Energy First and was recommended by my wife's friend named Marcia. I downloaded your free "Maximum Energy" pdf guide and on page 4 it states, " Get " Energy First." Start every meal." See below for my disappointing No-Chat reply below:

My question, I have two items in my cart; however, the guide states get "Energy First" -which product is this?

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I placed an order and received confirmation email. I was waiting few days for next email informing me about delivery. Nothing came. I called your company just to find out that there were some question about my debit card (from abroad). After confirming information about card there was no problem.
I would appreciate if your company call me if there are some questions about my card, not just wait for my phone call. I couldn't know what is happening.

More problems experienced with last on line ordering process. What has changed?? Took longer to receive in comparison to all the prior years of service.

Very expensive merchandise and should at least ship for free but other than that a very good product as far my opinion goes.

I was disappointed to find out you have not given any promo codes or percentages off for me since *******. I have been paying full price for your products since who knows when.

My order took a full week to get which is probably not due to any fault of the seller -- probably just part of this pandemic fallout. I've been spoiled by many years of getting 1-day delivery.

It took more than one try on the website to place this order. It has never happened before but it could just be my laptop so I'm not concerned.

The lid was busted on the green energy & powder everywhere BUT I've ordered from you many times & never an issue. This was a shipping issue & nothing to do with your company nor the products

Never received a promo discount in 18 years when I started ordering Energyfirst back in the Joe Dillon days.

There should be a "Continue Shopping" button or selection, rather than having to go back to the "Home" page.

The length of time from purchase and delivery needs to be better as I have also purchased similar products from another provider and their services were top notch.

I got concerned and was about to inquire as to the delivery date and the package arrived as I was writing the email.

Your ProEnergy protein powder is the BOMB, both positively and also negatively being that it does help to produce muscle mass but after using this product for at least two years or so of studying the effects on my body it is clear that bloating and constipation are significant side effects of this particular product for me. I am somewhat lactose intolerant but began using this product because of that reason. When I began using this product I was aware that bloating was evident also some degree of constipation but I did not Associate these discomforts with the usage of pro energy until I started to closely give it my thorough attention. I do love the taste of these shakes and they are proven to actually work but the price of the bloating and constipation... hard to swallow.

three times I entered my e-mail and password to enter my existing account and each time the symbol spun in a circle for at least 5 minutes and did not open my account.

I like the products but they are a bit on the expensive side. Would like a coupon to save a few bucks every once in a while.

Always a good choice. I didn't get any free sample even though I ordered more stuff. I love free sample - bummer.

I found the website difficult to make an order. I was looking for some sort of button/tab to make an order

Your website always presents obstacles when trying to log in using the Firefox browser. These problems have occurred since day one, and they continue today.

The add of a case of ProEnergy is broken. I selected 2 vanilla, 1 chocolate, 1 strawberry and then clicked the big "Add to Cart" button underneath, but the only thing in my cart was the 2 vanilla. Also, there's a NetSuite dialog on the bottom of a lot of pages saying "Record has been changed" with a Back button - I didn't click it to see what it'd do. But it looks like some parts of a new integration are not fully working...

Ordering from my phone, when doing the case order it only added the first product. Eg it added 2 vanilla. Then when I went back and removed the vanilla it only added 1 chocolate. The functionality to add 4 made up of different flavors has worked from my laptop in the past, so I don't know if it's broken in general, or just for mobile.

Takes too many clicks to get back to shopping for more flavors of same thing. Have an option to click back to previous selection page.

The site isn't setup up to work on a cell phone. The screen doesn't resize to the display screen well.

Difficult website when billing address wasn't the same as shipping address. Had to re-enter data three times.