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EnergyBillCruncherReviews 16,302

3.8

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Arizona
1 review
0 helpful votes
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Haven't gotten all that far
November 28, 2021

Haven't gotten all that far. It's ok from what I think I'm waiting for.

Date of experience: October 29, 2021
New York
2 reviews
0 helpful votes
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Please just email
October 29, 2021

Please just email. Do not hound me with excessive calls. R

Date of experience: October 29, 2021
California
1 review
0 helpful votes
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Easy but if you can help me, I would be more than grateful

Date of experience: October 29, 2021
Iowa
1 review
0 helpful votes
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Unclear on how things would fit in to existing set up.

Date of experience: October 29, 2021
Louisiana
1 review
0 helpful votes
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I would have preferred if you listed the zip codes rather than a sales pitch catch

Date of experience: October 29, 2021
Georgia
1 review
0 helpful votes
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It's good I haven't got much information yet
I need more information to figure that out.

Date of experience: October 29, 2021
California
1 review
0 helpful votes
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I really can't rate this experience, because I just...
November 28, 2021
Updated review

I really can't rate this experience, because I just sent the e-mail.

Date of experience: October 29, 2021

I think I need a representative of your company to...
October 29, 2021
Previous review

I think I need a representative of your company to visit my home to see what my needs may be and if this is a good idea.
Allison Orton

Date of experience: October 29, 2021
Virginia
1 review
0 helpful votes
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Excited to see how much I can save and to see if I can get it with no money down.

Date of experience: October 29, 2021
Texas
2 reviews
0 helpful votes
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Couldn't find my electric provider!
October 29, 2021

Couldn't find my electric provider! We pay the City of Livingston for our electricity but it's not an option, I saw that it provided 3 options so I guessed at which I thought it may possibly be!

Date of experience: October 29, 2021
North Carolina
2 reviews
0 helpful votes
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Okay
November 28, 2021

Okay. It has been a joy beyond my Wildest expectations.

Date of experience: October 29, 2021
California
1 review
0 helpful votes
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Little bit uninformed about what it is before you get our information

Date of experience: October 29, 2021
New York
1 review
0 helpful votes
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I don't want to talk with anyone...
November 28, 2021

I don't want to talk with anyone... I'm deaf and assumed that the information would be on the screen once I put my information in. How disappointing!

Date of experience: October 29, 2021
Ohio
1 review
0 helpful votes
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This is quite neat
October 29, 2021

This is quite neat. I'm old but easy to understand

Date of experience: October 29, 2021
Virginia
1 review
0 helpful votes
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Simple and easy-to-use very nice to no some people make simple stuff simple and no complicated.

Date of experience: October 29, 2021
New York
1 review
0 helpful votes
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Just checking on quotes don't need the call from any company.

Date of experience: October 29, 2021
Maryland
1 review
0 helpful votes
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I've provided you with information, but have not received information from you. I evaluate based on the results.

Date of experience: October 29, 2021
Arizona
1 review
0 helpful votes
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Dont like the bull $#*! let me see savings or cost without you contacting me

Date of experience: October 29, 2021
New Jersey
1 review
0 helpful votes
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No real information yet and a company we checked with started high and then dropped 25,000 not good business looking for a honest bottom line cost in the beginning

Date of experience: October 29, 2021
Oregon
1 review
0 helpful votes
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Easy to follow, came as a pop up
October 29, 2021

Easy to follow, came as a pop up. Have had a sola heart solar water since 1996 works great! Have 100% South facing roof 60 x20 metal. Plenty of room...

Date of experience: October 29, 2021
Florida
1 review
0 helpful votes
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I was expecting to be told an indicative price but what you have done is falsely gather my information to pass on to sales companies. I never said I wanted that I just wanted a rough idea of the cost. I am very disappointed and will now have to field call from sales

Date of experience: October 29, 2021