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The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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Have not talked to anyone yet. Just wanted to see what this is all about and to see if it was going to cost me.
Don't know wanting to get some free solar panels for the house but you are a little to good to be true cause nothing is never free and you know it is not free
I am hopeful that I will qualify for this program as I am retired, have no job, and have a terminal illness. My energy bills are draining my savings and life as I once knew it will NEVER be the same.
😌?
No questions or concerns about the product and services; at this time. I look forward to connecting with a live agent.
To see if its free and Information purposes. Thank you very much have a nice day.
No comments so far. It's going along ok.i don't like questions like this.
Typical advertisement online. People have come door to door
So far, your website has been easy to navigate. I have been curious about cost to install and if it works on a beach front home. We have plenty of sunshine.
The representative was very well-mannered. He spent about 30 minutes assessing the problem. He will be returning soon to complete the job.
Good even with no service from you. If you respond I may give you an excellent
Once again we receive promise(s) of a quote; we are force to give enough of our personal contact information to be Bombarded with *******@our door or on our phones
Very helpful with all the options that are available in order to fine tune and understand the process.
Easy to use and very informative. The information motivated me to consider solar energy for my home.
Pushing Dots for information., then going to next question.
Too much information to give without getting a quote. You state that in your advertisement. And instead of a quote on the phone. Someone calls me in less then 60 seconds while I'm grocery shopping and cannot continue due to the mobil home we own. I will probably follow up at some point, but not impressed.