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EnergyBillCruncherReviews 17,938

3.8

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Virginia
1 review
0 helpful votes
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Have not talked to anyone yet
July 31, 2024

Have not talked to anyone yet. Just wanted to see what this is all about and to see if it was going to cost me.

Date of experience: July 21, 2024
Illinois
1 review
0 helpful votes
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Don't know wanting to get some free solar panels for the house but you are a little to good to be true cause nothing is never free and you know it is not free

Date of experience: July 21, 2024
California
1 review
0 helpful votes
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It was a simple survey., Fast to fill out., Easy to follow along. Great experience 👍

Date of experience: July 20, 2024
Maine
1 review
0 helpful votes
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I am hopeful that I will qualify for this program as I am retired, have no job, and have a terminal illness. My energy bills are draining my savings and life as I once knew it will NEVER be the same.

Date of experience: July 20, 2024
Florida
2 reviews
0 helpful votes
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😌?
July 30, 2024

😌?
No questions or concerns about the product and services; at this time. I look forward to connecting with a live agent.

Date of experience: July 20, 2024
California
2 reviews
0 helpful votes
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Intrusive
July 30, 2024

Inundated with phone calls and texts, before I even finished looking at your site

Date of experience: July 20, 2024
Iowa
1 review
0 helpful votes
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Misunderstood ad
July 30, 2024

Misunderstood ad. This ain't free. It's a regular bait and switch

Date of experience: July 20, 2024
Maryland
1 review
0 helpful votes
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To see if its free and Information purposes. Thank you very much have a nice day.

Date of experience: July 20, 2024
California
1 review
0 helpful votes
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No comments so far
July 30, 2024

No comments so far. It's going along ok.i don't like questions like this.

Date of experience: July 20, 2024
California
1 review
0 helpful votes
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Typical advertisement online
July 30, 2024

Typical advertisement online. People have come door to door

Date of experience: July 20, 2024
Illinois
1 review
0 helpful votes
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Quit extensive I learned quite a bit about what is available

Date of experience: July 20, 2024
Colorado
2 reviews
0 helpful votes
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So far, your website has been easy to navigate. I have been curious about cost to install and if it works on a beach front home. We have plenty of sunshine.

Date of experience: July 20, 2024
Hawaii
1 review
0 helpful votes
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It was okay.
July 30, 2024

The representative was very well-mannered. He spent about 30 minutes assessing the problem. He will be returning soon to complete the job.

Date of experience: July 20, 2024
California
1 review
0 helpful votes
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Good even with no service from you. If you respond I may give you an excellent

Date of experience: July 20, 2024
Maryland
1 review
0 helpful votes
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Once again we receive promise(s) of a quote; we are force to give enough of our personal contact information to be Bombarded with *******@our door or on our phones

Date of experience: July 20, 2024
Michigan
1 review
0 helpful votes
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Giving help.
July 30, 2024

Very helpful with all the options that are available in order to fine tune and understand the process.

Date of experience: July 20, 2024
Michigan
1 review
0 helpful votes
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Easy to use and very informative
July 30, 2024

Easy to use and very informative. The information motivated me to consider solar energy for my home.

Date of experience: July 20, 2024
California
3 reviews
0 helpful votes
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Pushing Dots for information., then going to next question.

Date of experience: July 20, 2024
North Dakota
1 review
0 helpful votes
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All of the prompting questions went well and very smoothly.

Date of experience: July 19, 2024
California
1 review
0 helpful votes
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Advertisment on phone misleading
July 29, 2024

Too much information to give without getting a quote. You state that in your advertisement. And instead of a quote on the phone. Someone calls me in less then 60 seconds while I'm grocery shopping and cannot continue due to the mobil home we own. I will probably follow up at some point, but not impressed.

Date of experience: July 19, 2024