On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Slow, okay more information please
I don't want to cut down my shade trees, they keep the house cooler in summer
I'm deaf, adding a phone number is of no use. I used an old phone number that I no longer have to avoid having relay operator involved in my personal business. Please use my email address.
Okay. It was good and informative and gave a choice to control my expenses.
Questions that do not have any relevance to receiving solar power.
We like it reduce our bill energy because we pay too much money
Fast very good I'm retired and on a fixed income and as long as I don't have to have any up front money and it will lower my power bill, I'm all for it
Everything so far is good.I like the idea of getting help with my electric bill by getting solar if I qualify! I'm elderly and don't have much money, so having solar would be very helpful!
So far it is easy and great. Not sure what else to type to get to a count of 50!
I'm very pleased with the help Thank U. I also feel as if Alabama power has been over charging
So far my experience is good, we'll see what happens after this initial correspondence
It allowed me to see what companies are out there that are getting good ratings. You can't be too careful these days.
It sounds like a good deal l hope it is as good as it sounds. We will see
Sound right up my alley I have a house and a mother in law apartment
So far so good don't know much about solar would like to see if it's for me
Excellent news for our family, and the families that have been affected by this devastating loss of our atmosphere as climate change has become increasingly unpredictable.
Don't like giving personal information. You have free roofing not solar panels
My memory is weak but I got through it. I have 2 emails but I prefer you use this one.
It's been easy and greatto and your questions were very easy to understand I have enjoyed reading and taking notes and listening to myself as to know what to say I think you're a great cause thanks