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EnergyBillCruncherReviews 17,856

3.8

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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New York
1 review
0 helpful votes
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My experience is so good that I am willing to give it a shout. Don't waste my time.

Date of experience: October 19, 2024
Texas
1 review
0 helpful votes
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Now that time has passed and I am still have my panels and still paying high light bill.In the 245.00 dollors on my light bill. The man that wrote my contract disappear oweing me about 8000 dollars. Even that my panel were coming out for very high price and I am not saving money. They charged me $54,000 dollors and making payment of 254.00 dollars a month and in the month of September I payed 267.00 dollars and so on every month. I don't see any saving at all. I am 74 years old I can't afford this two payment on my light bill.

Date of experience: October 19, 2024
Texas
2 reviews
0 helpful votes
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Just going through the trials
Checking to see if you could save me more!

Date of experience: October 19, 2024
Missouri
1 review
0 helpful votes
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Confusing and not sure where to navigate to and for what I'm actually looking for some help navigating to specialized pages would be gratefully thankful

Date of experience: October 19, 2024
Louisiana
1 review
0 helpful votes
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Very helpful, I was not sure if I would qualify for the program or not

Date of experience: October 19, 2024
Colorado
3 reviews
1 helpful vote
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No need to comment any further
October 29, 2024

No need to comment any further. This nothing more than a marketing scam.

Date of experience: October 19, 2024
Virginia
1 review
0 helpful votes
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Date of experience: October 19, 2024
Virginia
1 review
0 helpful votes
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Solar world contacted me but can't do the work I want
October 29, 2024
Updated review

Solar world contacted me but can't do the work I want. However they didn't tell their telephone sales staff so they keep making calls. The rest of it is no where near as simple and easy as you portray. I know because I already have solar panels and it was a PIA and a lot of sweat to get it done between an uncooperative utility and county code people. NOW, I want to add on and it is difficult to get sales people to understand that.

Date of experience: October 19, 2024

Advertised items aren't terribly flexible
October 21, 2024
Previous review

Advertised items aren't terribly flexible. Will see after next call. I don't need a new system. I want to add to my present system.

Date of experience: October 11, 2024
California
1 review
0 helpful votes
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Speedy and Excellent service!
October 29, 2024

Speedy and Excellent service! Thanks!Just saw the online offer about your service offer. Normally it wouldn't have been an option. But since it may be a free option, would like to find out more about the program. Our house is an older home. Wonder if it might be suitable. Kindly advise. Please leave a message and we will return your call. Thank you so much! My experience so far has been great! (Yes I have at least more than 50 words...more than like 60 words!) *******279

Date of experience: October 19, 2024
Arizona
2 reviews
2 helpful votes
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So far I like app.want to no more about solar energy. Want quote to see if solar is right for me.

Date of experience: October 19, 2024
California
1 review
0 helpful votes
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You said see if I'm in the right zip code, not to feel out somthing, and get a call don't call

Date of experience: October 19, 2024
Florida
1 review
0 helpful votes
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Not good the address said it would tell u if u can get up to 30.000 back from the total price that color panels cost after I click on it it's wants info then it sends me here to a business it never tells u how much u can get back after the first page just like everything else it's just about getting ur money don't waster ur time doin this

Date of experience: October 19, 2024
Idaho
1 review
0 helpful votes
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Ok great please go on need more info cost is needed for us to see what we will do

Date of experience: October 19, 2024
North Carolina
1 review
0 helpful votes
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Its good, my phone rang immediately and it was explained to me that the trees need to be cut before proceeding with a solar roof.

Date of experience: October 19, 2024
Tennessee
2 reviews
0 helpful votes
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I want email, NOT, phone solicitation
October 29, 2024

I want email, NOT, phone solicitation. Period. No calls! That's it!

Date of experience: October 19, 2024
New York
1 review
0 helpful votes
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I only provided the necessary information and nothing else so far.

Date of experience: October 19, 2024
Georgia
1 review
0 helpful votes
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Unsure about my experience
October 29, 2024

Unsure about my experience. Don't know enough yet. Will comment more later.

Date of experience: October 19, 2024
Ohio
1 review
0 helpful votes
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I hate having to give my phone number and I hate that you mislead by saying zero down like it's not going to cost me much that's not true just give me the full price I have to pay from each energy provider then I can make a true decision

Date of experience: October 19, 2024
Nevada
1 review
0 helpful votes
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Ok but got no where yet
Still waiting for a message from the office

Date of experience: October 19, 2024
California
1 review
0 helpful votes
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I don't know does it help or not?
October 29, 2024

I don't know does it help or not? Does this program can really help customers?

Date of experience: October 19, 2024