The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
I really have not received anything to date that tells me how or why my bill can be reduced.
Simple and easy to go through. Easy process…………………………………..
EnergyBillCruncher claims you will get an estimate. I expected an estimate not a bunch of phone calls and emails.
Good ready for how much. My electric bill was almost 500, I can't handle that. I am widow living on SS#. I need something cheaper
I already keep house central heat on 65 and use sml plug heaters during day. I don't know what else to do.
THE PROBLEM IS EVERYONE IN THE SOLAR BUSINES STARTS CALLING AND KNOW NOT KNOWING ANYTHING ABOUT YOUR OFFER
Pretty much sucks $#*! $#*! of an africa coon darkie with jack sauce all over his mom
I need to know if I am qualify. You are asking for a quick message about my experience.
I had roof changed and the boards under the shingles should have been changed also but roofers didn't say anything and it sags in a few places
Ok, interested in saving money on power bill and cost lower.
No result as you to give an informed ratings. I will generate a response when I receive more data on the matter.
I own a mobile home on land that I also own. I've talked to over 5 solar companies and they won't or don't have a license to do solar on a mobile so usually a waste of time
It's all good I need help with my bills I don't get that much money to pay my bills bad grocery before the month is out I'm broke
Answer was easy and it's a good thing because I live in an old house and you can't keep it here I got electric heat and it just burns up so too much electricity so I need something to help me keep this whole house warm and me too
My experience is good so far but I live on
Second floor of two stores! I didn't know what
It was until I got into answering questions!'
I just started and already have to rate this? Not sure why this is happening.
Very fast and efficient to do and that makes me feel more at ease.
They go up 25%, but they only want to take off between 5 - 10%.
You know as well as I do, that is not enough. They need to sit back and examine what they have done to us. What makes them think that they can just go up on our rates without any repercussions. This is not just for any of us.
Well interested an would love to be on the program these light bills are outrageous
Nonononononononononononononononononononononononono
Not sure yet but so far so good but would like more info on your program and how much space will be needed