The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
We have Solar Panels on our house and garage now had them for five years. They still do not work got them from power homes they went bankrupt then pink energy they went bankrupt so we're stuck with Solar Panels that do not work worth of 80,000
I didn't look for somebody to call me. Just a way to get my information, which I did not get.
Offer is a lie. I filled in everything and got a call. The caller had no idea what the ad claimed. When I called him on it, he hung up. I'm a 79 year old grandmother looking at what I thought was a viable offer. Don't trust these people.
Weird, i've had no experience with anybody. I'm just typing to nothing. So until I speak to someone that would be an experience. Thank you.
I'm having doubts about this. Can you offer some guidance? I'm having doubts about this. Can you offer some guidance?
Don't call or message. I thought I'd get more info without giving all my contact info.
I feel this is a 'bait and switch'. The advertising said 'see if you qualify to have the gov't cover the cost of solar install. NOW at the end of giving ALL my data, I am informed that a representative of 'some solar company' will be contacting me to go over the 'costs' …… That is false and misleading advertising - I will NOT be taking their call 😡
I hope I'm allowed to have solar on my home. It's been painless so far I hope it's this easy to get solar.