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Enablefitness.info Reviews Summary
The company has garnered a reputation for unreliable service, with numerous customers expressing frustration over significant order delays and inadequate communication. Many report difficulties in obtaining timely responses from customer service, particularly when seeking refunds or assistance with unresolved issues. While specific product quality or satisfaction was not highlighted, the overarching sentiment indicates a lack of confidence in the company's ability to fulfill orders and support customers effectively. Addressing these service shortcomings and enhancing communication could significantly improve customer perceptions and loyalty.
This summary is generated by AI, based on text from customer reviews
I have been patiently waiting for an order for over three months now. I have emailed them several times, in which only once did I receive a response that was complete. Other times they would make false claims, such as "we will look into this," then six days later nothing. I finally emailed them demanding my money back for the product that hasn't arrived because I won't be living at this address much longer - and I haven't received a reply. It's been three days (business days). Do not buy from this place.
Also, by law you're allowed to demand for money back and return an item if it delayed past 30 days... Or so I've read. I'll be looking further. I don't want to hear the whole "it needs to arrive before we can refund and cancel the order that hasn't even shipped yet" bit.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members