MRS SYLVIA IS MY FAVORITE EMTEK ASSOCIATE, SHE IS ALWAYS A PLEASURE TO DEAL WITH AND MY SUNSHINE ON A CLOUDY DAY :)
Order completed in a timely manner. Product shipped complete and in tact.
I have been selling Emtek for many years and I always have satisfied customers.
The acknowledgement reflects the purchase order. The process went smoothly and accurately.
All experience has been positive. Every order arrives complete and on time.
Stephanie the customer service rep was extremely helpful!
She knows her stuff.
Overview
Emtek enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the friendly, knowledgeable staff and the efficiency of the ordering process. Positive sentiments highlight the helpfulness of representatives and the overall smoothness of transactions. However, some concerns arise regarding product reliability, as a few customers experienced issues with faulty items, leading to dissatisfaction. Despite these challenges, the general trend reflects a commitment to customer education and support, indicating a responsive approach to service that fosters customer loyalty and satisfaction.
This summary is generated by AI, based on text from customer reviews
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- Irwindale, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members