eMedHospitalBeds

Same bad experience as others now reporting on Google+ as well as here; emedstores.com and emedhospitalbeds.com took the money for our 92 year old father's much needed expensive hospital bed on 12/4/15, which we've never received. Now eMed doesn't answer their phones, email or online chat. Two weeks ago Rick told me they were having trouble with their new phone system; he assured me the bed had already been shipped to the third party installer for "white glove" delivery and installation - for which we paid extra. It was to have been received in the next few days and he guaranteed me I would get a call and an email. He gave me his extension to check back with (103), which of course is now inaccessible.

A nice way to provide service for a 92 year old WWII veteran with Parkinson's disease. Another reviewer gives a good overview of the DeZengremel family who own eMed and their various domains. It's not just the money - although that's plenty - we could have been looking elsewhere for a desperately needed solution!

I purchase online all the time. Rob DeZengremel and Rick DeZengremel both sounded knowledgeable about their products. But they are not honoring their commitments and have deliberately become unreachable.

I looked up their domain name... the registration appears to be expiring this month (January 2016). So who knows when they will disappear and reappear with another name completely.