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The company demonstrates a strong commitment to customer service, with many clients praising the quality of their websites and the support provided throughout the process. Customers report increased sales and satisfaction, highlighting effective communication and personalized assistance. However, there are notable concerns regarding order fulfillment and service delays, particularly when clients expect more hands-on management. A significant negative experience regarding financial loss also points to potential issues with reliability. Overall, while the company has a solid reputation for customer engagement and product quality, addressing fulfillment and transparency could enhance client trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
These guys stole my $3000 dollars after 45 days of providing a single logo. Bo shopify store ebay, etsy or wish store. No nothing.
I purchased the Gold package from Elite, they built and designed a shopify website for me, helped me pick products to sell and uploaded them to amazon. I am a little upset because they do not explain how fast the orders come in, i got about 20 orders in 2 days and they didnt fulfill these orders for me, when i called they explained i needed to purchase management for them to physically do that but did give me training and walked me through what to do. I just wish they would do it for me im getting alot of orders daily and this is alot to handle. I guess i can say a overall good experience
I started with Elite in January, my website took a little longer to get done partly due to me sending over so many different ideas that I had but overall experience was amazing, I am very happy with the customer service but more importantly I'm making money and getting more free time on my hands now to spend with my family
Wow just wow I love everything about this company! Robert told me they would be there to make sure I was successful and he definitely delivered! I am so glad I didn't hire anyone else
Great customer service from beginning to end. They really take pride in delivering quality work my website is amazing and I'm getting way more orders than I expected.
Answer: They are a scam! They take your money and never deliver and they stop answering if you ask for a refund.