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ElevateStyles

How would you rate ElevateStyles?
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South Carolina
1 review
0 helpful votes
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Great Unit
January 25, 2017

I love it! Fits me very well. Not much shedding. Love curl pattern. The packaging was also a plus.

Date of experience: January 25, 2017
Virginia
1 review
0 helpful votes
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Stupendous
February 1, 2017

Online easy, not Complicated, very satisfied! Will Order Again, however would Love notifications when my Colors Are Available!

Date of experience: February 1, 2017
New York
1 review
0 helpful votes
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Quick shipping
August 11, 2016

Shipped within a few days and I love the quality of the hair. Can't wait to install them.

Date of experience: August 11, 2016
Alaska
1 review
0 helpful votes
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Love the purchase
October 23, 2016

Very happy with the quality of the product. Cheap and it didn't take long at all to ship!

Date of experience: October 21, 2016
Ohio
1 review
0 helpful votes
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I will give you a 100% my package be satisfactory in the hair I have orders always lovely

Date of experience: January 4, 2017
North Carolina
1 review
0 helpful votes
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Awesome experience!
September 10, 2016

I received my items promptly and with no issues at all. I look forward to placing another order!

Date of experience: September 9, 2016
Oregon
1 review
0 helpful votes
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Precisely what i needed
December 12, 2016

Im very happy with my purchases as in the past. Arrival of parcel was in a timely manner.

Date of experience: December 11, 2016
Illinois
1 review
0 helpful votes
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Very disappointed
May 31, 2017

The Wig was small (I was told it was bighead friendly) and it didn't flow as nice as I thought it would far as the pattern of the curls etc

Date of experience: May 31, 2017
Australia
2 reviews
17 helpful votes
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I had two defective wigs in my first shipment of about 20 wigs (all other wigs were beautiful) and I emailed Elevate Styles the pictures of both defective wigs with tracks showing through the hair, including labels and packaging. These two wigs are unwearable. The only response I received is that I should complain to the manufacturer and I have had no response regarding making a return or the issues of tracks showing through the hair and huge amounts of shedding on two wigs that are only worthy of the rubbish bin. I have emailed their customer service about 5 times through my account link to their customer service and once in response to their email stating diminished responsibility to go to the supplier. WORST CUSTOMER SERVICE, I HAVE EVER EXPERIENCED. DO NOT BUY FROM ELEVATE STYLES they may be OK when things are going well, BUT THERE IS NO SERVICE when you have defective items!

Elevate Styles advertised FREE shipping during a SALE and we went through checkout believing the shipping was FREE only to be charged for shipping a few days after the sale had been processed. In Australia, it is illegal for a Business to advertise something and not honour it, even if it was a mistake!

If you want excellent customer service, go to SAM'S instead, they look after their overseas customers and you get a reply straight away.

I buy wigs for an alopecia support group and we want to be able to shop with confidence. I have wiped ELEVATE STYLES as a supplier of wigs for our group because I honour defective items for members who have already put their money in towards their purchases. It is disgusting that the buck stops with me!

Date of experience: February 2, 2016
Mike M. ElevateStyles Rep
over a year old

Just as we have posted in reseller ratings: Hello Robyn, Sorry you had a bad experience. We are glad that most of your units (18 of the 20) were to your liking. In regard to returns please follow normal return procedures which you can do from your account page under order history. It is also recommended to make a manufacturer claim as they often offer replacements. We also hope that the discounted shipping we offered you going to Australia was also helpful. Normally we charged up to $150 for this. We hope that the rate of $25 we charged this time around shipping 20 units to Australia more than compensated for your concern this time around.

Pennsylvania
1 review
0 helpful votes
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The best
December 5, 2016

Im very happy to say that the ordering processe was plesant and very easy and would recomend it to friends and family.

Date of experience: December 5, 2016
Florida
1 review
0 helpful votes
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Beautiful
October 9, 2016

I'm very satisfied with the purchases I made and I will be back again to order more.

Date of experience: September 7, 2016
Canada
1 review
0 helpful votes
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Good
February 9, 2016

I was sent a wrong tracking no but it came quite early after I contacted elevates thanks.

Date of experience: February 9, 2016
Texas
1 review
0 helpful votes
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Hair
August 9, 2016

No complaints. The hair is nice and feels soft and got to my house in 2-3 days

Date of experience: August 9, 2016
Texas
1 review
0 helpful votes
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Curly Wig
December 7, 2016

Smooth purchase, product received in time that was told it would and was better than I expected.

Date of experience: December 6, 2016
New York
1 review
0 helpful votes
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Quick Shipping
September 20, 2016

Placing an order was very simple and my items were shipped and delivered quickly despite my selecting USPS as my shipping option

Date of experience: September 20, 2016
New York
2 reviews
0 helpful votes
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Satisfied Happy Customer!
May 4, 2017

Beautiful, I'm So Please Thank You For Fast Delivery, And This Will Not Be The Last Time I Order From ElevateStyles! Thank You.

Date of experience: May 4, 2017
California
1 review
0 helpful votes
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Great
June 18, 2017

I'm REALLY EXCITED ABOUT MY WIGS I GET FROM HERE THEY LOOK GOOD AND THEY ARE SHIPPED TO ME IN A GOOD TIME

Date of experience: June 18, 2017
Arizona
1 review
0 helpful votes
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Wig
May 2, 2017

The hair is just EXTREMELY thick and not in a good way. It's a type of wig you REALLY have to do your own work to and it shouldn't be like that.

Date of experience: May 2, 2017
Georgia
1 review
0 helpful votes
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Awesome!
October 13, 2016

Simply put... Awesome Service! Great delivery! And I LOVE my hair!
I definitely will be reordering!

Date of experience: October 12, 2016
Georgia
1 review
0 helpful votes
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Speedy delivery
November 23, 2016

Got my wigs in 2 days. Order was correct. Would absolutely order from the site again.

Date of experience: October 22, 2016

Overview

ElevateStyles has a rating of 3.2 stars from 1,809 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ElevateStyles most frequently mention customer service, fast delivery and timely manner. ElevateStyles ranks 3rd among Wigs sites.

service
36
value
39
shipping
40
returns
13
quality
39
This company does not typically respond to reviews
+18