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Electric Bargain Store Reviews Summary
Electric Bargain Store has a rating of 4.6 stars from 6,705 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Electric Bargain Store most frequently mention smoke detectors, customer service and good experience. Electric Bargain Store ranks 2nd among Safety sites.
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I needed replacement fire alarms for my house. I chatted with someone from the electric bargain store and they suggested a replacement and said that they could send adapters that would work with my current product. Even though their products were more expensive I placed an order because I though the adapter would save me time and I would not need to call an electrician. I tried to install one unit. The adapter did not work with my wired unit. I had several family members try to install and they definitely were not correct. The adapters were not packaged so I am not sure what the problem was. I tried to call and see if there was another adapter that would fit my unit. No one there. They did answer my email the next day. They said I needed to send photos. I sent the photos and they responded by saying the I could order a replacement package from them. I told them I had already ordered from them and they just kept repeating the same thing to me. I chatted with someone and they said I would have to pay a 25% restocking fee (which was $50.00) and that I would not get my shipping costs back ($15.00 each way). I asked why I had to pay a restocking fee if they were getting the product back. Then I got disconnected. I called and asked for a supervisor (they never connected me to one). I explained my situation and they said that they would have to have another department call me back.
Interacting with Electric Bargain Store was an excellent experience! I had to match some existing landscape lighting fixtures on a job. After looking online, I came across Electric Bargain Store's site showing the fixtures. I nervously ordered 19 landscape lighting fixtures Shortly after ordering I received an email saying they needed to be factory made. After reading that I feared a problem would undoubtedly occur! However, the communication regarding the process was excellent and things happened as promised! Thank you!
I ordered a smoke detector which would match the broken smoke detector I installed twenty years ago. The new smoke detector arrived on time and was a perfect fit for the old installation. I'm a happy customer william knight.
The reason I ordered from Electric Bargain Store was that the website said they had the product, in stock, ready to ship. It took OVER A MONTH to get here. Had I known that, I would have ordered elsewhere.
Very efficient processing. Delivered quickly and exactly as advertised. Very good experience.
The staff is quick in responding to emails usually within one hour. Great help in answering questions and will be placing another order very soon. Highly recommend this company.
I have not received my order, But received a request for a review?
Able to find items that were difficult to locate in stores or online. Shipping took a while but CS was responsive.
Need to know what I ordered, because I don't recall
Good price on a hard to find item. They had what others didn't
Very friendly and helpful. Responded right away to all questions. Will use Electric Bargain Store again.
The light is the one that fits the space but it does not dim down the way the orginal ones do. Instead when they are very low it just goes off, which makes it looks like ti is burned out.
EBS had what I needed at a very reasonable price, usually lower than others. Package arrived on time and in good shape. Received what I ordered. I have ordered from EBS in past and will continue to do so!
Looking to replace existing smoke detectors to match the others without having to replace them all, could not find them at HD, Lowes or Amazon, but found them here. So don't have to call an electrician to rewire, just take down and replace.
My order was accurate and customer service through email was very responsive - good overall experience.
I had 1 defective unit in my order of smoke alarms, and it was replaced promptly
Delivery was about a week. Install was 10 minutes. It is working perfectly.
The customer service person assisted me in finding the perfect setup for my needs. They did a great job and were very reasonably priced. Thank you for everything!
My order shipped within one day and I received it three days after placing the order. Exceptional service with great value on my purchase.
The smoke detector I ordered was shipped immediately after the order, it arrived sooner than expected and was a perfect direct replacement for the unit being replaced.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members