Eldorado has a rating of 1.38 stars from 155 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Eldorado most frequently mention customer service, live chat, and suspicious activity problems. Eldorado ranks 865th among Gaming sites.
This company does not typically respond to reviews
No positive highlights yet
I have bought several accounts for different games and platforms. Delivery is always immediate. The most impressive aspect is support. The few times I had issues with accounts, support was amazing and I always received a full refund. This is the site to use for buying game accounts. Only negative is that there are sometimes issues with accounts but it's normally on the seller side.
One of the worst service marketplace ever. It took me 5 hours to get verified. With support who was the most mean and stupidest person ever! When i got verified, i had ordered another one so i paid 3 times. Refund in approximately 5 to a few days. It's been a month now. I am going to oppose paiement. Worst service ever. The only good thing are the seller but the website is very thrash. And then they ban me for multiple account so that i cannot contact them.
One of the worst service marketplace ever.
It took me 5 hours to get verified. With support who was the most mean and stupidest person ever!
When i got verified, i had ordered another one so i paid 3 times. Refund in approximately 5 to a few days. It's been a month now. I am going to oppose paiement. Worst service ever. The only good thing are the seller but the website is very thrash. And then they ban me for multiple account so that i cannot contact them.
Products used:
account boosting
Suspended my account when I tried to verify. Customer support was useless and said they weren't disclosing any information. John also took 30 minutes to reply.
This website is a scam. I purchased an account for $60. I received it, but six days later, it was pulled back. Do not trust sellers on this website. They give you a ransomware email domain that hijacks accounts, known as "rambler.ru." If you're ever purchasing an account from someone, contact the seller first and ask what email domain the account is linked to. But Eldorado does not have the option to contact sellers unless you purchase the listing, which is unnecessary. So don't purchase anything from this website, especially accounts. There's a higher chance of the account getting pulled back rather than keeping it.
They request all your ID information with photo
Right after this, you'll get immediate permanent account suspension with reason 'Suspicious activity'
Products used:
buying game currency
Shout out to Sam on the El Dorado Support Team! They helped me out immensely with getting me a refund after I noticed something sketchy with a genshin account that seemed to have a history of being reclaimed and after providing suitable proof I was going to be scammed I was able to close the dispute with a win on my side!
Thank you so much Sam if you'll even check this site!
Tip for consumers:
While their refund policy is really stringent and sometimes runs out the clock on certain games, I have not had a more pleasant experience with customer service than I have had with Eldorado on account reselling sites!
Products used:
Account Reselling
I happened months ago. I tried to verify with my ID but when I sent my photo of me and my ID they immediately suspend my account permanently. They didn't give any reason and just said only their team knows. I checked in sitejabber turns out I'm not the only one who's identity is stolen.
I had bought a Pokémon GO account a while back and had verified as a buyer … no issues transaction went smoothly. Then today I verified as a seller and was told that I could not sell but that I can still buy on the site. No reason provided.
Products used:
Pokémon GO account
First time on dorados gays
Same problem like martin
DO NOT use this site. Today I sent my ID and a photo of myself to get verified as a seller. 10 minutes after that I got suspended, no reason given. Asked the live chat support, they didn't give any reason neither and also I got banned from the chat since I can't use it anymore.
Tip for consumers:
Yes dont use eldorado.gg its a lithuania
Products used:
account fortnite
I wanted to be a seller here and tried to verification. I add my ID card and selfie photo for verification. Even though everything is true, they suddenly said my account is suspended. I tried to talk with the support about this situation ( Support's name is "Bob") He write literally nothing even he seen all the messages. I said that I gonna report this website for taken all my informations and photos then make me suspended. Support just said: " Of course. " Then i wrote him like this: " Bob, are u gonna help me or not? ". He just write after 5 seconds: "No." and close the chat. Now i cant be able to connect to live chat anymore))) This website is a big scam for anybody thinking about to use it. Never ever buy and try to sell anything.
I discovered the site, tried it out, and (well obviously) in order to sell stuff i had to verify my ID, which i did. The process is very fast! In 5 minutes i was permanently banned for suspicious activity for no apparent reason. I asked the support, the support told me they couldn't talk about it and closed the chat... I really don't recommend this website. It is apparently a well known problem that makes the website unusable
At first i was nervous to make a purchase from eldorado.gg because of the many negative reviews, i have used eldorado to make purchases for gaming accounts and am very satisfied with how the outcome went, very legit site just find a highly rated seller as the site is legit but sometimes not all the sellers are, i bought from eldorado. Last for the fortnite account i got. Hope this helped :D
Products used:
online accounts
Ive used this site over 30 times, and yes when using a new card I had to submit proof. Every person on this site that if offering services has been verified by the Eldorado team, I've given them my personal account info to help build my account. Ive used for RuneScape & Genshin impact. It's simple, the people on Eldorado are just like you & I except their professionals at the game your wanting help with. NEVER have I had my info hacked or stolen & NEVER have I had issues with a professionals messing up anything in my account. People are literally 1 staring the service bc they require you to prove who you are to prevent someone else from using your false info! I mean come on people. Ive attached below proof that I've used this service so many times. This is one of the only sites I use and trust, its hard to find that, hopefully you don't make the mistake of trusting someone who's never used the service.
Tip for consumers:
Make sure the person you hire to do the job has plenty of good 5 star reviews from others who use the service.
Products used:
The RuneScape batting service and the Genshin impact boost service
What a scam of a site. Terrible customer service! I paid extra for a warranty, then the information I got for an account I bought wasn't usable, refused to refund me. You pay for a warranty that doesn't even work. Such a scam. Also when you talk to customer service they respond like NPC'S. They also told me that in 24 hours they cancel the order if issue isn't resolved, which the issue wasn't. 24 hours come and they say the same thing. The seller can pretend to be helpful by simply responding so the order never gets cancelled, they can lie and run down the clock until your warranty is gone and then the order can't be refunded or cancelled. It's a huge scam!
I used this website for years i give it everything and i had over 100 reviews but suddenly they banned me and didnt even give a reason.i am so disappointed at it at least you should give respect to your sellers
Tip for consumers:
Please give some respect your sellers because of them you are getting your money
Products used:
I was a seller
So I bought a account for 14 dollars and it bout another account for 94 dollars and I contacted the app and they said I didn't spend money I don't appreciate getting scammed that fast I thought it was a legal app but it's not
They banned me for no reason because I positioned my ads well and I was making money, I believe that the admins are the owners of some stores and when they invade their business they ban you
DO NOT use this site. Today I sent my ID and a photo of myself to get verified as a seller. 10 minutes after that I got suspended, no reason given. Asked the live chat support, they didn't give any reason neither and also I got banned from the chat since I can't use it anymore.
So... You give them your real life identity and they suspend you immediately without any reason given. Be aware of identity theft.
I purchased an account and it wasn't as described. When I tried to dispute it the seller provided a false screenshot and support closed it then refused to reply to my tickets. I messaged them again, provided information on the account/order, and then got permanently suspended. I had previously purchased accounts that had no issues and was a happy customer but the one time I got scammed, I was the one who got punished while the seller remained active.
Tip for consumers:
Do not buy from this site, go use playauctions if you want actual humans supporting and selling you products.
Best site ever, accept debit card, but they need to add Paypal, good seller, if You lose. Your account some sellers will replace, but in general, great
Products used:
Fortnite account
They are just stealing your personal info. Once they get your documents they ban you with no explanation at all. And the live chat is **** like the way they ignore you u can only have one answer from them and it's about how can I help you …. Your account has been suspended for no reason and then leave you in chat saying nothing. This website should be blocked as soon as possible and we need to report then for steeling our information. Shouldn't even get 1 star
A newcomer, started to create an account, have met all the requirements, after couple minutes got a notification says account suspended Permanently, Reason: Suspicious Activity. Like, seriously?
Contacted customer support, and they said nothing can be done here even tho if I newly applied my documents. No details given for account suspension.
My account was suspended for no reason, even they cant provide a reason for it. The suspension occurred after the legal documents were submitted which makes everything more suspicious.
Boys And Girls don't worry now I am here I will handle Eldorado case and try my best to switch it off I'm FBI Officer don't worry. I do my best to clear the case and also delete the ID cards which they saved and sells because as from my worker I got news that this web saved ID cards and ban their seller and sell those ID cards at darkweb soon this web will be banned and soon this web will be down by FBI.
From,
USA FBi Department
They permanently suspending ALL accounts who apply for a seller verification. First i thought it was something wrong with my docs, while all was okay, then i started to notice similar reviews and reports all over the internet. After that i asked some of my friends to register and apply for selling too, everyone of them was permanently suspended in few minutes after verification was approved. So there is two conclusions - they do not want any new sellers anymore OR they just stealing all your personal information, to sell this database later. DO NOT TRUST THEM!
Tip for consumers:
scam, avoid
Products used:
scam, avoid
Eldorado GG is the leading provider of in-game goods and services for video game players.