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    EdiblePictures.net

EdiblePictures.net

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Overview

EdiblePictures.net has a rating of 3.9 stars from 14 reviews, indicating that most customers are generally satisfied with their purchases. EdiblePictures.net ranks 91st among Dessert sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
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Reviews (14)

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Thumbnail of user catherinem7
California
2 reviews
2 helpful votes
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April 3rd, 2012

I contacted this company to request a quote. Their reply got stuck in my spam filter. When I checked my spam filter, I saw the following email from them, which I think speaks for itself (cut and pasted from the email exactly as written):

"we said if you found a lower price, we would match or reduce ours.
We have not heard from you rude person.
Do not email us anymore for any future orders, you will get no orders from us."

Date of experience: April 3, 2012

Thumbnail of user billc55
Michigan
1 review
3 helpful votes
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August 15th, 2013

Their workmanship is impeccable, very nice website, easy to order. Emails were rapidly returned. They are very friendly with great communication. I have ordered from them several times in the past and will continue to order only from them. They have helped me out in a pinch many times. Fantastic edible prints! Tom T.

Date of experience: August 15, 2013

Thumbnail of user kikik4
California
2 reviews
4 helpful votes
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February 24th, 2015

If I could rate this company with a "0", I would. ** is RUDE. She doesn't work with customers at all. In fact, she accuses them of trying to swindle her. I have no idea how this woman has stayed in business since 2005, she, and her "staff", which, let's face it, is probably just her husband, have zero skills. What's worse, they think they can treat their customers like $#*!. I should have known to stay away when I saw the links and images to Billy Graham. What a complete nut.

**[personal info redacted by admin]

Date of experience: February 24, 2015

Thumbnail of user destinyr5
Michigan
1 review
2 helpful votes
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April 1st, 2016

Ediblepictures.net made our Filmstrips for our Wedding cake and they turned out Fabulous! One cake wrap was text and the other cake wraps were blue camo. Excellent customer service. I have given their business cards to my friends. Thank you so much for great service. Destiny R.

Date of experience: April 1, 2016

Thumbnail of user katys19
Michigan
1 review
2 helpful votes
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January 26th, 2017

We have been ordering from ediblepictures.net for many years with outstanding edible photos. Just email your photos or they will make pictures for you. They will fix your photos for free. Shipping is swift never had any problems. They are the best, I would never go anywhere else.

Date of experience: January 26, 2017

Thumbnail of user tomt35
Michigan
1 review
3 helpful votes
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August 15th, 2013

I mailed them card stock and they scanned it and colorized it perfectly to match our wedding colors. This company is superb! They have been printing our images for several years, we will not go to anyone else. Tom T.

Date of experience: August 12, 2013

Thumbnail of user saras47
Virginia
1 review
2 helpful votes
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June 24th, 2014

Extremely rude and unprofessional. The woman who called back after I left a message on their phone answering machine - *******476 was unnecessarily rude and not helpful at all. I used to order from them earlier but now when I had a question and asked them, I saw how they don't value their customers who give them business at all. Wouldn't recommend.

Date of experience: June 24, 2014

Thumbnail of user thomast9
Michigan
2 reviews
4 helpful votes
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August 23rd, 2012

I own a bakery and have been their customer since 2012. My images always come out perfect. They are fast & friendly with GREAT customer relations! Thom L.

Date of experience: August 23, 2012

Thumbnail of user maryf24
Michigan
1 review
3 helpful votes
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July 12th, 2013

I am a return customer, bakery owner, for 5 years. Their custom workmanship is out of this world. Always perfect. Always on time. Best customer service ever. Excellent

Date of experience: July 12, 2013

Thumbnail of user personalr2
Michigan
1 review
0 helpful votes
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April 5th, 2021

Great customer service, great people to work with, not sure why previous complaints. Images come out perfect every time. Been a long time customer for years. 5 stars!

Tip for consumers:
Edible Images easy to use.

Products used:
Edible Image Stickers for cupcakes.

Service
Value
Shipping
Returns
Quality

Date of experience: April 5, 2021

Thumbnail of user brandis106
Michigan
1 review
0 helpful votes
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June 5th, 2020

The edible casino cards were exactly what I was looking for. Shipping was quick and communication was great. They were a great addition for my cake. Thanks again!

Date of experience: June 5, 2020

Thumbnail of user margarets72
Texas
1 review
0 helpful votes
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February 25th, 2016

Do not use this website. I ordered the film strips for my husband's 50th Birthday cake. After cropping the images I wanted I emailed them to Ediblepictures.net in PDF format. I received a response informing me that the images were blurry and could I send them in jpg format. I emailed them jpg versions of the photos but also informed them that they are not cropped to size like I had done with the pdf copies (I didnt know how to do it with a jpg. File if at all) and asked them if this was okay and if they could print the images going by the pdf cropped versions. They responded to my email but didnt say they couldnt do that. So I thought they were fine with this. This is the first time Ive had anything like this printed and they know their business and what they are capable of doing better than I do.

Anyway, I just received the images today and of course they were not cropped! Im very disappointed because these are going on my husbands 50th birthday cake and there are some people on them that I didnt want on them. Now they look weird. So I sent them a pleasant email telling them that some of the images were not cropped like the original pdf versions I had sent them. Well the response by them was full on defense mode with exclamation marks and their email ended with this is the last email from us. This was their response after me sending them just one email! Oh and the subject line read we did our best!

DO NOT USE THIS COMPANY. They obviously do not listen to the customer and then when you mention they did not print them correctly as you had clearly stated in one of your emails, they get defensive.

Date of experience: February 25, 2016

Thumbnail of user paulad5
Michigan
2 reviews
4 helpful votes
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August 23rd, 2012

We HIGHLY RECOMMEND ediblepictures.net for their quality printing and workmanship. We order in bulk every month and get the best rates and printing quality. Thank you!

Date of experience: August 23, 2012

Thumbnail of user jamesh1201
Michigan
1 review
1 helpful vote
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January 12th, 2019

They printed cupcake photos for kids birthday, turned out perfect! Great communication. Fast shipping! Would def recommend this company!

Date of experience: January 10, 2019

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About the business

Edible pictures, drink labels, scout badges, money bills, travel stamps, filmstrip cake

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