4 reviews for Employment Development Department are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
California
1 review
2 helpful votes

No Accountability, no professionalism, no service, no respect for the time and lives of others
June 5, 2023

The State of California Employment Development Department is an abysmal disaster and everyone who works there should be held accountable. They have zero accountability and are either incapable of resolving issues because they sincerely don't want to or because they are entirely incompetent.

In 2020, 2021, and 2022 I had a seasonal job with the same organization. The work is remote. Due to the nature of the job, once the season is done, employees are laid off. This is a qualifying factor to receive unemployment assistance on the EDD website, with "Laid off due to work being seasonal" an option. I received unemployment via EDD on those three occasions until I found new employment. Earlier this year, my contract finished once more and I applied for EDD. For nearly two months they asked me again and again and again to sign and resubmit documents I'd already presented 100 times. After TWO months of doing this and not receiving any money, they sent me a letter in the mail denying me assistance due to my job's office being located in Washington D.C. What? It's always been in D.C. It was in D.C. The three times they previously gave me assistance, and it's still in D.C. The work is REMOTE. I explained this on the phone a million times to different employees, but it doesn't get through to them at all. For this arbitrary reason, they decided not to give me assistance.

I wrote a letter appealing this, but based on how response the EDD employees are (whether it's via the phone or online) it is unlikely I will get a response.

My father's situation is even worse. He was forced to retire due to his age (he's in his 70s) from a company he's been working at for several decades. EDD provided him with money until they arbitrarily decided not to. After many phone calls, they would force him to re-open his claim nearly every time he logged onto the website. After getting through to a representative on the phone, the representative had the audacity to tell him that it's random, some people are forced to re-open their claims, some several dozen times, some a hundred times, some just once. He said this as if it's normal and all just part of the system.

If this wasn't bad enough, getting through to an actual human on the phone is borderline impossible. And once you do get through, they put you on hold (with the promise of the wait time only being a minute) for you to wait either an hour or wait an hour and have your call dropped. If you do get through, they'll transfer you to three or four different people, forcing you to restate your inquiry each time. There is no communication between employees there. No one passes on the message. There is also no proof of a caller's message being delivered. For all I know, the letters I've sent will sit atop a desk for years.

I've accepted it's very unlikely I'll get the money I'm owed. They do this on purpose, hoping people will lose patience/hope and just give up. It's not as if we don't want a job. My father was forced to retire, whereas I have a master's degree and have been working since I was 16. I would love to find full-time employment that provides me with a livable salary. That's much more preferable than dealing with these inconsiderate EDD people.

Long story short, good luck to others out there who genuinely need money. You'll wait months and it'll be impossible for you to reach an actual human being to help resolve your issues.

Tip for consumers:

One more thing. While on the phone with the person who was supposed to be helping me, he asked if the D.C. in Washington D.C. stood for D.C..... can't make this stuff up.

Date of experience: June 5, 2023
California
4 reviews
7 helpful votes

Beware e.d.d. Has incompetent employees, gve u wrong information about qualifying for benefits!
February 10, 2023

So I am on workman's comp, not making enough money to pay rent & bills, I informed the e.d.d. I was on workman's comp, even put it on paper, tld them who my workman's comp insurance company was who was paying me & everything! I hid nothing from the e.d.d., the person I ws talking to tld me the e.d.d. Might be able to help compensate me even though I ws on workman's comp, but the only way to know for sure was to file paperwork with the e.d.d., he said if I dnt qualify, then I will get a letter saying I make too much money on workman's comp to qualify for financial help from e.d.d., but if I qualify, then the e.d.d. Will just start sending me checks! So I filed like he instructed me to, then, next thing I knw, the e.d.d. Just starts sending me checks, so I think I qualified, just like alex from the e.d.d. Tld me I might. Next thing u knw, months later, the e.d.d. Is suing me for overpayment, whn their employees were the incompetent ones who screwed up, I did nothing wrong, but now they are accusing me of being fraudulent, whn I ws totally transparent & honest about everything from the beginning with them, I knw my calls are recorded, I'm not stupid! So I had to hire Pershing Square lawfirm & pay them more money to represent me in court against the e.d.d., to prove I was in fact the one defrauded, in the meanwhile the crooked $#*! e.d.d. Is garnishing my wages & confiscating my tax return whn I am barely making it as it is, in wch I tld them, do not trust the e.d.d., I believe this shows just how corrupt our government. As a whole is, & dsnt care about the rights of u.s. citizens trying to make an honest living, they will try to destroy urs & ur families lives@ all cost!

Tip for consumers:

Just dnt apply for financial help from the e.d.d. if u are on workman's comp., dnt even ask them & be totally up front & honest about it, cz they very well will gve u false information, then later if they start sending u checks, turn around & sue u for their incompetence & blame u for it saying u defrauded them, whn u informed them from the beginning, even on their paper u filed saying u were on workman's comp., then they blame u, whn they were the idiots who screwed up & u did nothing wrong!!

Date of experience: February 10, 2023
California
2 reviews
5 helpful votes

Here's what most people don't understand about EDD?
January 18, 2023

EDD, is designed and funded through the Good people of American tax dollars, but who takes care of all our money? (insurance company/Corporations-Banks) Corporations take care of all the intake money, control, and payouts on your EDD claim. You have an (EDD-Bank of America card) Right, and do you think they're doing that for free, Now you're starting to understand! Now think about any insurance company you ever dealt with deny, deny, deny. Until they can't deny anymore, and then they have to pay out on the claim or don't. Most people give up, walk away, or find a $#*!y job right away.

Yes, the good people of America work for EDD, but there don't have any control over the actions of your EDD claim. Corporations dose. The Corporation set the rules, the guidelines of intake and outtake of all pay-outs. Yes, we get upset with the rips, but we're actually upset the wrong person. Because most of the rips don't have a clue what's going on until they read the computer screen that tells them about your EDD claim. They're just as surprised as you are.

The insurance company AKA (EDD) basically has software that looks for any imperfections on your account. Once it determines there, is a problem with your account, your account gets placed on hold, it could be as little as you're checking the wrong box on your form or putting the wrong date or not in the right order. The software will automatically put you in a problem-category, shut your account down and placed on hold for around six months and trigger a phone interview from a rip, now your account on hold. Then they deny your claim, and EDD asking you if you want to dispute their actions. Now you have a court date, to dispute a claim with EDD, this well Take about 6 months and you will not get paid the whole time.

And the good citizens that work for EDD don't have any say-so on the matter, it's all done by computer base software. That's designed by a corporation to profit from our TAX dollars. The longer the Insurance company AKA (EDD) deny the claims, the more money they can hold on to in their banks accounts, the longer they hold the money, the more interesting they make on our money.

Case-in-point when you go shopping, and they ask you to donate to a charity, it works the same way, that money goes directly into the bank account for about six months or more before they even give it to the charity in question, after they take off there processing fees!

Date of experience: January 18, 2023
California
3 reviews
12 helpful votes

We Need to Change the Judicial System and the Way We Try to Resolve Problems
July 15, 2016

Its hard to believe that the Americans With Disabilities Act (ADA) does not protect people with disabilities from having their state disability checks garnished by the California Employment Development Department (EDD)--a federal agency whose purpose is to help people in times of needwhile EDD cases are in appeal. Isnt that what the ADA is supposed to be doing?

Either the ADA is an effective federal law whose purpose is to protect people with disabilities from having their wages garnished when there is significant risk of substantial harm to the health or safety of the individual employee with a disability, or it is not. It cant be both.

Unfortunately, I became temporarily disabled following surgery to repair my right rotator cuff (where 3 out of 4 muscles had been torn). Simultaneously, while recovering from surgery, I have been in a dispute with California EDD over its claim that I was overpaid benefits during several months back in 2013, when I filed for partial unemployment. The case is in the appeals process with issues to be decided in an upcoming appeals hearing.

Because California state disability insurance (SDI) is under the umbrella of EDD, a federal agency, EDD can garnish state disability insurance payments to reimburse any EDD overpayment amounts, even though the two situations are completely different. But, it is my understanding that EDD cannot garnish state disability insurance payments until final judgment of an appeal has been determined. Yet, that is exactly what happened.

Without any warning or advanced notification, EDD garnished my state disability check to reimburse an old EDD overpayment claim (from back in 2013), even though the case is in appeal and there has been no final judgment on the appeal.

Im not sure if the EDD Overpayment department superseded a judges decision in order to garnish my state disability check, or if the administrative law judge gave EDD the approval to begin garnishing the check before a hearing was ever held. This would mean that the judges decision was predetermined.

Regardless, without a hearing and final judgment, either the judge or the EDD Overpayment department determined that I am at fault and that I was overpaid benefits. Either the judge or the EDD Overpayment department decided on the amount of overpayment that is due, and that amount of overpayment has been stated on several documents I have received. Most importantly, either the judge or the EDD Overpayment department--knowing full well that I am receiving state disability as my means of incomedetermined that, without any income, repayment would not cause me extraordinary financial hardship, so EDD has been garnishing my disability checks. (Its no wonder we have so many homeless veterans living on the streets.)

Either issues about benefits and overpayment are issues to be considered once all of the facts have been researched, as indicated in an appeals Notice of Hearing, or they are not. It cant be both.

It appears as though the EDD judicial system creates one rule, and then creates another that completely conflicts with the first rule so that it can pick and choose which rule it wants to impose in order to get the desired result, all the while exploiting civil rights. This is typical of the corruption that permeates our entire judicial system, where judgment is passed before all of the facts have been researched.

And, because EDD has been garnishing my state disability checks, it has left me with no income to pay for rent, basic necessities, utilities, medical insurance or physical therapy. I have been threatened with eviction. And, because my physical therapy has been interrupted due to lack of proper treatment, my overall recovery has been affected.

How can such an inhumane act be allowed to take precedent in a civilized country?

I have made some headway, though. Only after a lot of time, money and energy had been spent going through the system was I finally told by a SDI representative what I SHOULD have been told by EDD in the first placethat while my case was in appeal without final judgment, EDD should not have garnished my disability check. So, SDI covered for EDDs mistake and reimbursed me 50% of the money I was due, even though nothing should have been garnished in the first place. (This is how the judicial system makes money.)

Actually, in compliance with Title I of the ADA, EDD should not be garnishing SDI benefits at all, period, in order to reimburse EDD overpayment amounts--regardless if a case is in appeal or not--especially when a medical certification form is on file with the ADA and there is significant risk of substantial harm to the health or safety of the individual employee with a disability. Isnt that the purpose of the ADA?

Can an EDD Overpayment department simply supersede a judges decision in order to garnish a state disability check, as if the judges opinion doesnt count?

Can an administrative law judge give EDD the approval to garnish a disability check before a hearing is ever held? This would mean that a biased judge has made a decision before all of the facts have been researched. Why bother to conduct or attend a hearing?

Is the ADA so powerless that it cannot stop people with disabilities from being discriminated against and having their wages garnished by judges and federal employees whose salaries are being funded by the very taxpayers who are being discriminated against?

The judicial system needs to be changed, so that a biased judge does not pass judgment before all of the facts have been researched. And, the Americans With Disabilities Act must be strengthened so that, in compliance to Title I of the ADA, accommodations are made (i. E., wages are not garnished) for people with disabilities when there is significant risk of substantial harm to the health or safety of the individual employee with a disability.

Help me continue to fight for civil rights. Any amount will be greatly appreciated. I can receive funds whether a final goal has been reached or not.

Go to: https://www.youcaring.com/martin-osborne-*******

Date of experience: July 14, 2016
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4 reviews for Employment Development Department are not recommended