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Ecoshieldpest.com has a rating of 1.0 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Ecoshieldpest.com ranks 108th among Pest Control sites.
I was convinced to switch from my prior service to this one mainly because of a very convincing salesman. To which I deeply regret the decision. The line that sold me was "Give me 1 of your trust and I will earn the other 99%" The statements he told me which also helped make up my mind is that he told me my neighbors had their service, I should have known something was wrong when he pushed me to sign a contract that very day and didn't give me any time not only to think but to fact check him. After speaking with my neighbor they had never even heard of this company. So much for that 1% trust. I gave it, and was betrayed before service even actually started.
But it didn't stop there. My house had specific needs that the technicians didn't seem to know anything about, why go through all the time explaining this upon sign up if they don't actually take down the needed information? When I finally had enough and was filled to the brim with regret over my decision I called multiple numbers to cancel. In a word, it was a Nightmare. I was on hold for 30 minutes or more per call, I was called by the company for no apparent purpose. I would answer the phone to "I understand you want to close your account" but then after attempting to get me to incriminate myself they would inform me that I "could not" cancel or close my account. Why waste my time? Why call me on a recorded line to try to get me to "agree" I did something that I did not do? The agreement says I can cancel before the 12 months, but the company did not want to let me cancel.
I heavily do not recommend this company. They tell lies just to get business, and once they have your business they refuse to let it go even though the agreement says you can cancel. I deeply regret ever agreeing to work with this company, it was one of my biggest mistakes I ever made in my adult life.
Tip for consumers:
Honestly if you are thinking about this company or are approached by this company I only have 1 word for you, "Don't".
ECOSHIELD gave me an appointment for treatment on May 25,2023 between 2-4PM. They sent me an email with the employee's picture stating he treated my home at 5:54PM. NO WAY! I'm disabled another retired person home ALL DAY, NEVER LEFT WAITING, WATCHING on closed circuit cameras for ECOSHIELD.
When we received the email it upset us due to knowing they intended to deceive us not knowing we were home waiting all day watching, No Show. I complained to the boss who stated he did a Google Map search on my home and the employee described my home exactly. I did a Google Map search, which showed my home prior to remodeling. My home looks different and the color was yellow but now blue. Boss stated he had GPS on employee and he was here, I DEMAND to see the GPS in Court on this employee. NO WAY! It was a beautiful day and we went outside waiting and watching camera monitors but no show. I have closed circuit cameras showing employee stating he did not come to my home on May 25,2023.
Check YELP and BBB Complaints against this company. Many complaints similar to mine, no appearance. How would a person working know if a company arrived for outside treatment with no cameras or no one home?
I would not recommend this company and will not stop complaining until FULL REFUND for no treatment charged on my credit card the exact same day of no treatment and trying to cover up unaware Two people home waiting with cameras and monitors not aware we were watching ALL DAY!
One thing I despise is a company charging me for work not complete.
I will place my evidence against ECOSHIELD in Court ANYTIME!
I'm old enough to know how to protect my home that's why cameras are very important saving me several times.
I advised the boss that I would complain and no response.
My complaints against this company have begun and continue until resolved.
I intentionally did not submit my receipt in this complaint, because I will be showing it to a judge in court with my filings.
Tip for consumers:
See ECOSHIELD in Court.
Products used:
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