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eCampus.com has a rating of 4.1 stars from 1,563 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eCampus.com most frequently mention good condition, fast delivery, and timely manner. eCampus.com ranks 2nd among Textbook Rentals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 11 days
11,883 reviews
The purchase process was very easy, it took me 5 minutes to find AND purchase my book! I'm looking forward to using it this semester. :)
I was very pleased with this company. They quoted a price on a book, paid for the shipping, and sent me the money by paypal. No misrepresentations, no drama. I recently sold books to booksrun, who quoted a price and then cut it by 75%, and if you want out of the deal, they want 8 or 9 bucks to ship each book back to you. Instead of taking the higher quote at booksrun, just use ecampus, because you will get more money and less frustration in the long run.
I needed two mandatory textbooks for my Spring semester. I searched over four different book rental websites and eCampus.com was the most affordable.
eCampus.com was the most affordable.
I needed to purchase two books for my Spring 2024 semester.
I was able to find the textbook for my course that was unavailable anywhere else at such an economical price!
I used to order from ecampus for years but this past year I ordered a book for law school (upwards of $200 to RENT). I never received the book. I emailed them and asked them to send me another or issue me a refund. They refused to so and then made me pay another $200+ to buy the book since I was unable to return it (as I literally did not have the book in the first place). Will never trust them again.
* eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thanks for allowing me to further my education by providing us to oder our books easy and fast
Affordable prices and the books are in excellent condition! Dependable and reliable, not a scam.
Affordable prices on books
Great price and fast delivery! I will order in the future and recommend to other college students too.
Customer support cancelled my first order as they thought it was suspicious activity. I had to place a second order for the ae book.
There was no good explanation for canceling my order except for suspicious activity. I wished customer support had contacted me prior to canceling my order to verify if the order was valid.
An other vendor was extremely slow with processing our order from March 12 and has yet to ship the book even though we paid for expedited shipping.
Class requirement.
An other vendor was extremely slow with processing our order from March 12 and has yet to ship the book even though we paid for expedited shipping.
Renting through eCampus.com was good in general. Shipping update came through both email and text message to keep me informed with logistics. Fee paid at checkout was higher than I expected. Overall a good rental experience.
This is one of the most popular textbook rental options after Amazon shut off their textbook rental service.
This textbook was well known in the industry. I have wanted it for a while but the previous editions were outdated based on building code years and expensive.
The book was brand new, and it came on time. There was no damage. There was nothing wrong with the product. My only complaint is I couldn't find a physical copy of my own anywhere on the internet. It was impossible to find one anywhere else in the United States, which means McGraw Hill is constricting the supply of hardcover textbooks to one supplier on the internet who only rents their hardcover copies at the moment.
It was the only way to get a physical copy of the textbook.
I needed it for a class.
I ordered two text books. Never received the books and instead got a box full of random pamphlets. Obviously a scam. Customer service said they stand by the carrier so no refund I guess. DON'T BUY FROM HERE.
* eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Arrived about a day earlier than expected (which was perfect because my class started that day). Great condition for a rental.
Recommended by a coworker who is also in school with me. Had tried to order through Amazon and the book was lost or something.
Needed it for college class.
Everything was made fairly easy to rent the textbook. The book arrived at my house in perfect condition. There is no highlighting, no pages missing, and overall just like new. While renting textbooks, normally they arrive in any shape or condition. That was not the case in this scenario. Everything was perfect and very reasonably priced.
I chose eCampus.com because of the reasonable pricing for their perfect condition rental in comparison to purchasing the title used from another site.
I chose the product because the textbook was required for a college course I am taking. I chose to rent because I will only need it for the length of my course.
So I ordered 2 text books with expedited shipping. First off, don't waste your money on expedited shipping. They are in no hurry to ship anything. Do not believe the hype. Their customer service is non existent. Mostly BOTs and a very long wait time to chart with a human.
Tip for consumers:
they suck. They are difficult to communicate with and are very dodgy on when a book will be shipped
Products used:
book rental
* eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Shipping options & price weren't good. Plus a fee too. Not impressed, probably will not rent from here again
Thank you for your feedback and for choosing eCampus!
I ordered a textbook that I need for this semester on Dec 29 and on Jan 8 they sent an email wanting to know if it was delivered, which it was not. At some point they canceled the order and refunded my money and never sent an email to let me know. So now I will have to pay the highest price possible and for faster shipping. I will not ever order another book from them. eCampus.com is TERRIBLE!
Because it was a place where I could buy the book that I NEED for class on Monday.
It was for a class...that you have comprimised the learning experience of for me.
* eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Satisfied with quality of books and shipping, all came in what i would consider good, very good, or like new condition, with no writing or highlighting within the text.
Prices are really reasonable especially for a rental because I don't need to keep all these textbooks once I am done with the class
It was the cheapest option
The class that I was taking required it
I purchased a textbook on 1/16 and it arrived on Feb.12. This is unacceptable for a site with thousands of daily transactions. Moreover, they do not allow a full refund and charge a shipping fee back for 25% of my price. I can just straight-up ship it back myself and costs less. This is unacceptable.
Products used:
None
* eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Good experience with the website, fast shipping, quality used product that is a lot cheaper than if I were to buy elsewhere
Charged my card without shipping the product. Then product was out of stock while they keep my money. No helpdesk chat available, no service at all.
Unavailable, link didn't work, helpdesk chat was unattended. None received.
They offered my textbook as a rental for less than I could buy a used book.
REquired for my college course
* eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Delivery was quick and price was much better than buying a book. Happy overall
It's fine. It was my fault and I wasn't paying enough attention to what I needed. Shipped back.
It had less prices
For a class
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