easyJet UK

My flight was cancelled over 7 weeks ago, I called the customer service department 6 times and each time I have been told that they will do everything to help me and by the end of the call I am told I have to wait a week/48 hours, the most frustrating part is repeating the situation each time. I called in to make a complaint today and one of the agents hung up on me, I then called in again to be told that its gone to validation and I have to wait another week. This claim is for best part of £1000 and is not a small amount of money,
It is amazing how easily they take your money and how difficult they make it to get my money back.
I'm surprised they exist with this sort of performance, its a disgrace!

First and last time using Easyjet. They are the next Ryanair. I didn't know the process & thought I could take my hand luggage on. No, just a hand bag or rucksack. £50 one way even though I could have added the bags on BEFORE the gate closed! A 1 hour flight took 3 hours, turned around once we reached Newquay to land at Bristol for 1 hour 20 mins (due to a technical difficulty) as there was no-one in Newquay to fix it! Staff rude and on a power trip at Manchester. NEVER AGAIN. AVOID LIKE THE PLAGUE. Easyjet, you should be ashamed of yourselves! Disgusting service.

When I red about Harriet the woman you judged on her clothing I decided to make sure no one in my company flys with you. I hope Covid destroys your business and I would recommend you send your draconian stewardesses glorified waitresses back to school to learn how to treat a woman. You should be grounded and never make another woman feel like you made her feel. Shame on all of you Bullies. Look at your stupid president who's wife lays around his plane like a prostitute. He wants to bail your industry out, Good luck with that

Flying out from Gatwick EasyJet were checking bag sizes with lots of people and charged us £40 each cabin bag, yet last time we flew they were ok?
I had to saw the wheels off each case to get them back home without being stung again, we have been flying with EasyJet for over 30 years and have never had this, it ruined our trip as we could not believe we had spent £50 on smaller cases and then had to pay another £80, this we feel let down by EasyJet

Booked a flight from London Stansted to Hurghada on Saturday night (15/8/2020) for next year for my family.
Monday morning they announced that they are stopping flying from Stansted altogether from September 1st 2020.
Tried to find out why they accepted £1500 from me when they had already decided that the flight was no going to go ahead. Called three times yesterday first time hung on an hour went dead, second time hung on an hour, went dead and finally answered after 50 minutes, Told they have known since June that they were no longer going to fly from London Stansted and eventually I would get my money back but he could not say when, I would state they have committed fraud taking payment for a flight they know will not take place and then making me wait heaven knows how long for a refund of my money.

My flight was cancelled due to the weather conditions and they informed the cancellation of the flight just 10mins before flight departure. Instead of helping us get another flight, they told us to go back to departure gate and no one was even there on the gate. And then we were told to rebook our flight online and then we were just told to leave the airport which took around 2hrs due to the security. I saw the departure of so many flights which were scheduled just within 1hrs of my flight. They could have delayed my flight maybe or at least assisted in rebooking but they chose to do nothing. Amidst this chaos, where I was still processing what was happening, I rebooked the wrong flight and I have been trying to contact the customer service but guess what no one is responding. There's no customer service at airport and they don't respond online. Wouldn't recommend the flight to anyone.